Learning Experience Consultant

As a Learning Experience Consultant at Sponge, your primary responsibilities include designing tailored learning solutions that address client challenges, driving commercial momentum through strategic bids, and leading consultative engagements. You will work closely with senior stakeholders to assess learning needs and apply best practices in learning theory to craft effective solutions.

To be considered for the Learning Experience Consultant position at Sponge, candidates should have significant consultative experience in designing impactful learning solutions. A deep knowledge of learning theory, trends in HR and workplace learning, and experience in a service delivery environment are also essential qualifications for this role.

Sponge is committed to fostering an inclusive environment, recognizing that a diverse workforce enhances our strength and creativity. As a Learning Experience Consultant, you will join a team that values unique backgrounds, perspectives, and stories, allowing you to contribute in ways that resonate with our diverse clientele.

Crucial skills for a Learning Experience Consultant at Sponge include strategic consultancy, storytelling, business acumen, and customer excellence. These competencies help in effectively assessing client needs and delivering compelling learning experiences that align with organizational goals.

At Sponge, Learning Experience Consultants can enjoy a hybrid working environment that combines both office-based and remote work options. With our modern headquarters in Bristol, we encourage flexible working arrangements to help maintain a healthy work-life balance, making it a supportive space for all employees.

When answering this question, showcase your approach to identifying the challenge, the research conducted, the design process, and the measurable outcomes of the solution. Emphasize how your learning concepts directly addressed the client's needs and led to meaningful behavioral change.

Discuss your methods for conducting needs assessments such as interviews with stakeholders, surveys, and performance data analysis. Highlight how you prioritize skill gaps and tailor learning strategies to align with organizational goals.

Share specific resources such as industry publications, webinars, and professional networks that you follow. Explain how you apply these insights to your work and how they influence learning solutions you propose to clients.

Illustrate your collaborative approach and communication skills. Share an example where you successfully navigated pushback by presenting data-driven insights or alternate solutions that addressed stakeholders' concerns while maintaining project objectives.

Provide examples of how you’ve used storytelling techniques to create engaging learning experiences. Discuss how narratives can enhance retention and application of knowledge in real-world scenarios.

Discuss the planning process, activities you incorporated, and participant engagement techniques that contributed to the workshop's success. Highlight any feedback received and how it impacted future workshops.

Talk about different metrics you monitor to evaluate the effectiveness of learning initiatives, such as learner feedback, engagement levels, and business performance results post-implementation. Discuss your approach to continuous improvement based on these metrics.

Explain how you take on a dual role of both challenger and advisor to clients. Discuss the importance of providing honest feedback, recommending best practices, and advocating for learning solutions that align with broader business strategies.

Highlight your experience working with teams of different experts such as visual designers and subject matter experts. Discuss how effective communication and shared goals can enhance the learning design process and lead to better outcomes.

Provide insights into contemporary challenges like rapid technological advancements, shifting learner expectations, and the need for measurable results. Discuss how you address these challenges in your role as a Learning Experience Consultant.