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Reverse Logistics Team Member, $19/hr

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.  


We are looking for a Reverse Logistics Team Member that will best assist our customers with product returns and who has efficient problem-solving skills. This role is integral in the growth and partnership Spreetail has with all our customers! 


How you will achieve success:
  • You will receive and sort returned items efficiently.
  • Handle inspections, evaluations, and grading of returned customer goods.
  • Process credits and damaged/defective items accurately and in a timely manner to minimize shortage and compliance risk.
  • Ensure we have a clean and safe warehouse environment.
  • Audit, count, put away, and manage inventory accurately.


What experiences will help you in this role:
  • Desire to work in a fun and energetic environment makes you excited.
  • Ability to lift up to 75 lbs. routinely throughout the workday.
  • Thrive in a flexible work environment and willing to work overtime during peak seasons.
  • Love being on your feet and active.
  • Ensuring every package that leaves our warehouse meets our quality standards.
  • You are able to speak fluent English.


Shifts:
  • Monday through Friday 7AM to 4PM
  • The pay is $19/hr


$19 - $19 an hour
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges starts at 19 dollars per hour. Pay is based on a number of factors including geographic market location and may vary depending on job-related knowledge, skills, and experience. Spreetail is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://proco-client.com/spreetail/2024/homepage/. This position will remain posted until filled. Applicants should apply via our external career site.

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!


Not the role for you? Check out additional opportunities to join our team on our job board and sign up for our Talent Community Newsletter for exclusive insights into future openings.


What you can expect from us: 

 The flexibility to take care of yourself. Spreetailers operate in a relationship and experience-driven work culture that promotes results and encourages taking time off when needed. Salaried team members enjoy untracked PTO and hourly team members earn 20 PTO days per year.   

• We believe in celebrating your accomplishments. Each year is a new milestone with the opportunity to receive special gifts, Spreetail Swag Store credit, or donate to a nonprofit of your choice.

• We’ll take care of you and your family. Spreetail will cover 100% of health insurance premiums for you and 50% for your partner and dependents included on the plan, as well as support your growing family with paid time off

• The opportunity to revolutionize your community. With two Volunteer Weeks and 24 hours of paid Community Time Off every year, we encourage team members to give back and make a social impact.


Learn more about our full benefits package including parental leave, domestic partner coverage, unit appreciation rights, and more.


Equal Opportunity Employer 

At Spreetail, we are relentless in our pursuit of equity and equality, we embrace cultural differences that raise our bar, we pursue the challenges within ourselves to make Spreetail better, and we humbly acknowledge our duty to build and foster an inclusive workplace where all may succeed. 

 

Spreetail is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

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What You Should Know About Reverse Logistics Team Member, $19/hr, Spreetail

Are you ready to dive into the dynamic world of eCommerce with Spreetail as a Reverse Logistics Team Member? We're all about helping brands grow their online presence while ensuring that they operate efficiently. Here in Lincoln, NE, we’re on the lookout for someone with a knack for problem-solving who will excel at assisting our customers with product returns. Your role will be crucial to maintaining the strong partnerships we cherish with our customers! As a Reverse Logistics Team Member, you'll receive and sort returned items, conduct inspections and evaluations, process credits, and manage inventory accuracy in our busy warehouse. You’ll also ensure a clean and safe work environment. If you love to stay active, enjoy working with a fun team, and are excited about meeting quality standards for packages, this role is perfect for you! It requires lifting up to 75 lbs, the desire to thrive in a flexible work environment, and the ability to communicate effectively in English. At a competitive pay of $19/hr, Spreetail offers a supportive culture where we celebrate accomplishments and encourage personal development. Join us and help revolutionize the eCommerce industry while enjoying benefits like flexible time off and health insurance coverage. If this sounds like the opportunity you’ve been waiting for, we can’t wait to see your application!

Frequently Asked Questions (FAQs) for Reverse Logistics Team Member, $19/hr Role at Spreetail
What are the primary responsibilities of a Reverse Logistics Team Member at Spreetail?

As a Reverse Logistics Team Member at Spreetail, your main responsibilities will include receiving, sorting, and processing returned items efficiently and accurately. You'll conduct evaluations, inspect goods for damages, process credits, and manage inventory, all while maintaining a clean and safe warehouse environment.

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What qualifications do I need to apply for the Reverse Logistics Team Member position at Spreetail?

To qualify for the Reverse Logistics Team Member position at Spreetail, candidates should have the ability to lift up to 75 lbs, thrive in an active and flexible work environment, and speak fluent English. A positive attitude and a strong problem-solving mindset are essential.

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How does Spreetail support career growth for Reverse Logistics Team Members?

Spreetail is dedicated to fostering career growth for its employees, including Reverse Logistics Team Members. We celebrate accomplishments, offer untracked PTO, and provide opportunities for community engagement, ensuring that team members feel valued and supported in their personal and professional lives.

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What is the pay structure for the Reverse Logistics Team Member role at Spreetail?

The pay for the Reverse Logistics Team Member role at Spreetail is set at $19/hr, reflecting a fair compensation for labor across various US markets. The total compensation package may also include additional benefits like health insurance, paid time off, and potentially equity or sign-on bonuses.

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What kind of work environment can I expect as a Reverse Logistics Team Member at Spreetail?

As a Reverse Logistics Team Member at Spreetail, you can expect a fun, energetic, and results-driven work culture that promotes flexibility and personal responsibility. Team members enjoy celebrating their achievements and partake in community engagement initiatives, making it a vibrant place to work.

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Common Interview Questions for Reverse Logistics Team Member, $19/hr
What motivated you to apply for the Reverse Logistics Team Member position at Spreetail?

When answering this question, focus on your passion for problem-solving and working in a team-oriented environment. Mention Spreetail’s commitment to quality and customer service as motivators that align with your own values and career aspirations.

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Can you describe a time when you had to manage a difficult return process?

Highlight a specific experience where you effectively handled a complicated return, showcasing your problem-solving skills. Explain the steps you took to resolve the issue and how you ensured customer satisfaction along the way.

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How do you prioritize your tasks in a fast-paced work setting?

Share your strategies for organizing tasks, such as using a checklist or prioritizing based on urgency. Providing examples of past experiences can emphasize your ability to stay focused and productive under pressure.

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What steps do you take to ensure accuracy when processing returns?

Discuss the methods you use to maintain accuracy, such as double-checking data entry or following a specific protocol for inspections. Emphasize your attention to detail and any previous experience that showcases your commitment to quality.

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How do you handle physical demands in your work?

Talk about your experience with physical tasks like lifting and standing for extended periods. Mention how you maintain your strength and stamina, and highlight any relevant work experiences that demonstrate your capability.

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What does excellent customer service look like to you in the context of reverse logistics?

Explain that excellent customer service in reverse logistics involves handling returns swiftly and efficiently, communicating clearly with customers, and resolving issues amicably. Offer an example where you provided outstanding service in a challenging situation.

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How do you handle feedback from supervisors or team leads?

Express your openness to constructive criticism and how you view it as an opportunity for growth. Provide examples of how you've applied feedback in past roles to improve your performance.

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What do you think makes Spreetail an attractive place to work?

Discuss Spreetail's culture of inclusivity, support for career growth, and focus on community involvement as factors that make it an appealing workplace. Make sure to express your enthusiasm for contributing to such an environment.

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Describe a time when you worked in a team to achieve a common goal.

Highlight a specific project or task where teamwork was essential. Explain your role, how you collaborated effectively with others, and the successful outcome of the endeavor.

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What strategies do you use to stay motivated and productive during repetitive tasks?

Share techniques such as setting small goals, taking short breaks, or using music/podcasts to keep yourself engaged. Providing personal insights will demonstrate your resourcefulness and motivation.

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Spreetail is an ecommerce growth partner focused on accelerating brands and channels to compete for tomorrow’s ecommerce customer.

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Full-time, on-site
DATE POSTED
December 7, 2024

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