Job details

Senior Data Analyst, Customer Experience

Spring Health is seeking a Senior Data Analyst for the Customer Experience team to work on high-impact data requests from customers, build specialized dashboards, and collaborate with cross-functional teams.

Skills

Strong experience with data, data visualization, and dashboarding tools
Expertise in SQL and data visualization tools like Looker
Ability to prioritize and deliver high-value solutions
Exceptional communication and stakeholder management skills

Responsibilities

Understand current data assets and needs within the Customer Experience team
Build specialized dashboards and reports for customers to analyze impact on their business
Collaborate with BI and data engineering teams to ensure data accuracy
Develop a deep understanding of products and operations

Education

Bachelor's degree in a relevant field
Advanced degree is a plus

Benefits

Health, dental, vision benefits
Flexible paid time off
Paid parental leave
Professional development reimbursement

To read the complete job description, please click on the ‘Apply’ button

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CEO of Spring Health

April Koh

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By Spring Health

Spring Health is a well-established provider of mental healthcare solutions, catering specifically to employers and health plans. They are recognized for their effective support and commitment to enhancing the well-being of employees.

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