Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Sr. Program Manager image - Rise Careers
Job details

Sr. Program Manager

Role Sr. Program Manager

Location Enon, OH (Onsite)

Duration 12 months +

  • Manages the day-to-day aspects of a program(s) to deliver high-quality, on time, on budget outcomes within the project scope.
  • Coordinates the identification and planning of all project work streams, including working with each functional manager and/or Project Manager to plan work product schedules, identify key milestones, manage dependencies, identify, track, and manage risks/issues/decisions, and report on project progress.
  • Implements consistent process and tools and identify emerging best practices and issues to help continuously advance project methods and practices.
  • Work closely with executives, business unit leaders and product owners to educate organizations to use a variety of approaches to deliver customer value in both business and IT teams.
  • Provide expertise to align multiple teams, collaborate and facilitate quarterly planning with large groups, manage portfolio backlog and facilitate decision making with project stakeholders, Senior Leaders, and Architects.
  • Coaches, mentors, and provides guidance to all project team members.
  • Provide feedback to management at all levels regarding the progress project teams
  • Leads and oversees the identification, execution, and updating of project timelines, tasks/responsibilities, and deliverables.
  • Works with project team to identify project risks and mitigation plans, resolve issues, and eliminate project challenges.
  • Coordinates and responds to project changes, including escalating project issues and decisions as needed.
  • Provides strong leadership capabilities to lead and direct project teams, leading team decision-making processes, and cultivating an environment of healthy team debate and collaboration.
  • Ability to build project plans for Agile and Waterfall methodologies to align with infrastructure resources.

SPECIFIC KNOWLEDGE AND SKILLS:

  • Program management experience and knowledge of concepts and practices.
  • 10+ years of IT Project management experience
  • 5+ years of IT Infrastructure Project management
  • Experience in leading programs for large (1000+ site) retail network projects is a MUST.
  • Experience in creating reporting and delivering status updates at an executive level is a MUST
  • Experience in guiding senior project managers to deliver overall program deliverables on-time, on-budget, within program scope.
  • Ability to lead, manage, coordinate, plan and deliver projects on-time, on-budget, on-scope with high quality.
  • Experience with digital transformations (Waterfall to Agile).
  • Experience managing vendor contract deliverables to ensure they are met and accepted.
  • Ability to demonstrate and apply a thorough understanding of complex information systems and technology organizations.
  • Experience developing and managing software, hardware, and services contracts.

Project Management Professional (PMP) required. Please attach certification with resume.

Job Type: Contract

Salary: $90.00 - $100.00 per hour

Experience level:

  • 11+ years

Experience:

  • IT Project management: 10 years (Preferred)
  • IT Infrastructure Project management: 6 years (Preferred)
  • retail network projects: 5 years (Preferred)

License/Certification:

  • PMP (Preferred)

Work Location: On the road

Zendesk Glassdoor Company Review
3.6 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Zendesk DE&I Review
3.8 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
CEO of Zendesk
Zendesk CEO photo
Tom Eggemeier
Approve of CEO

Zendesk is a Danish-American, customer experience company headquartered in San Francisco, California. We take pride in being recognized among the top 1% of the world's most flexible and remote-friendly companies and prioritizing getting together.

39 jobs
MATCH
Calculating your matching score...
BADGES
Badge Diversity ChampionBadge Family FriendlyBadge Global CitizenBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
401K Matching
Paid Holidays
Paid Time-Off
FUNDING
TEAM SIZE
DATE POSTED
July 20, 2023

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
Other jobs
Company
LKQ Hybrid Chicago, IL
Posted last year
Company
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Passion for Exploration
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
401K Matching
Paid Holidays
Paid Time-Off
Company
Posted last month
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Passion for Exploration
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
401K Matching
Paid Holidays
Paid Time-Off