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Senior Systems Administrator

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

The Senior Systems Administrator will manage, configure, and optimize integrated data systems for University Advancement, ensuring data quality and security while delivering innovative solutions. This remote opportunity requires collaboration with stakeholders and vendors, along with a strong focus on training and analytics.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Key responsibilities include leading the Raiser’s Edge/NXT administration, ensuring data integrity, managing stakeholder relationships, and developing training programs for users.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Required skills include expertise in Microsoft 365, technical project management, and familiarity with database systems such as Raiser’s Edge/NXT.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Minimum qualifications include a Bachelor's degree in a computer-related field and at least 5 years of relevant experience; preferred experience includes Raiser’s Edge/NXT and programming skills in SQL, JavaScript, or HTML/CSS.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Remote opportunity for residents in specific states including NY, RI, NC, CT, MD, VA, MA, VT, OR, and certain areas in OH.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $62000 - $75000 / Annually



Reporting to the Executive Director of Advancement Operations (EDAO), the Senior Systems Administrator is responsible for managing, configuring and optimizing all integrated data systems in University Advancement. This position plays a vital role in supporting the daily operations of the finance/business offices and advancement teams. The role involves ensuring data quality, security, integration, reconciliation and analytics while providing guidance to internal stakeholders and working closely with external vendors. The Senior Systems Administrator must be capable of managing complex systems, delivering innovative technical solutions and be comfortable with technical project management.

Salary range $62,000 - $75,000 (actual starting salary will be determined based on education and qualifications and other factors protected by law).

Raiser’s Edge/NXT Management and Optimization

  • Serve as the lead Raiser’s Edge/NXT systems administrator for the University; manage and optimize all complex database systems ensuring high performance and scalability.
  • Research, test and implement upgrades to database systems to keep them up to date.
  • Oversee and maintain system audit initiatives to ensure data integrity; analyze future business needs and define new data systems structures that align with the school’s strategy.
  • Act as a division expert on all UA Information Systems and integrations, including (but not limited to) Omatic, Fundraiser Performance Management, BBNC, PeopleGrove, ThankView, Research Point, Guided Fundraising, GiveCampus, etc.
  • Develop, implement and enforce security measures to protect sensitive student and staff information, ensuring compliance with data protection regulations.
  • Oversee the integration with the University’s student and financial information systems as well an internal system integration.
  • Manage relationships with key stakeholders (e.g., Finance, IT, etc.) and act as their business partner to ensure their data needs are met.
  • Collaborate with external vendors and service providers to resolve issues and enhance system functionality.
  • Investigate and resolve database-related issues, providing timely support to end-users and IT support staff.

Training

  • Develop and provide robust training program for end-users on database-related tasks and best practices. Develops and oversees a robust training program to ensure the division is properly trained on Raisers’ Edge
  • Maintain comprehensive documentation of database configurations, processes and procedures ensuring compliance with applicable regulations and standards.

Reporting and Analytics

  • Support report and query writing in for all advancement functions
  • Utilize outside reporting tools to expand upon the reporting needs of the division
  • Staff support for query writing, reporting and exports
  • Custom report generation for UA and other applicable SLU divisions regarding gift data
  • Support for institutional reporting to external audiences for benchmarking (e.g., VSE)

Perform other duties as assigned or requested.

Flexibility of hours is required with occasional evening or weekend work. Remote opportunity. Candidates are required to reside in one of the following states: NY, RI, NC, CT, MD, VA, MA, VT, OR certain areas in OH and other locations may be considered.

Interested applicants must apply online at https://employment.stlawu.edu/postings/4112 , uploading all required materials which are defined in the “special instructions to applicant” section. Review of applications will begin immediately and continue until the position is filled. Questions about the position may be directed to Cara Valentine, Executive Director Advancement Operations, at cvalentine@stlawu.edu .

All offers of employment are contingent upon the finalist successfully passing a background (including criminal records) check.

Minimum Qualifications

  • Bachelor’s degree in a computer-related field, such as computer science, information systems, data science, or a related discipline, along with at least 5 years of relevant experience is required or equivalent combination of education and experience.
  • Expertise with Microsoft 365, including Word/Excel/PowerPoint/Access, Teams, Power BI
  • Experience with small- and large-scale technical project planning and execution

Preferred Qualifications

  • Expertise with Raiser’s Edge/NXT or similar development database systems preferred
  • SharePoint preferred
  • Programming experience such as SQL, JavaScript, HTML/CSS preferred.
  • Knowledge of Advancement information systems, their functions and integrations with a central advancement CRM database preferred.

Average salary estimate

$68500 / YEARLY (est.)
min
max
$62000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Systems Administrator, St. Lawrence University

Imagine yourself as the Senior Systems Administrator at a dynamic University Advancement team in New York, where your expertise will be the driving force behind our integrated data systems! In this remote role, you’ll get to manage, configure, and optimize these vital systems, ensuring top-notch data quality and influential security measures that will propel our innovative solutions forward. You will lead the Raiser’s Edge/NXT administration, interacting with various stakeholders and vendors, which makes collaboration a key part of your day-to-day. Your strong analysis skills will be indispensable as you work on creating impactful training programs while focusing on system performance and integration. The best part? You get to influence the future direction of the data systems and help define new structures that align with our strategic goals. We’re looking for someone who has a Bachelor’s degree in a computer-related field, at least 5 years of experience, and is well-versed with tools like Microsoft 365 and Raiser’s Edge/NXT. This position not only offers a competitive salary between $62,000 and $75,000 but also provides an opportunity to work flexibly from home, as long as you are located in certain states. You’ll contribute to enhancing our financial and business operations while making a significant impact on the student and staff data we protect. Sound intriguing? Then we’d love for you to apply today!

Frequently Asked Questions (FAQs) for Senior Systems Administrator Role at St. Lawrence University
What are the main responsibilities of a Senior Systems Administrator at the University Advancement?

As a Senior Systems Administrator at University Advancement, you'll be leading the administration of the Raiser’s Edge/NXT system, managing stakeholder relationships, ensuring data integrity, and developing comprehensive training programs for users. Your role is crucial in keeping integrated data systems optimized and ensuring that they deliver innovative solutions while maintaining compliance with data protection regulations.

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What qualifications are needed to become a Senior Systems Administrator at the University Advancement?

To qualify for the Senior Systems Administrator position at University Advancement, a Bachelor's degree in a computer-related field such as computer science or information systems is essential. Moreover, candidates should have at least 5 years of relevant experience, with preferred qualifications including expertise in Raiser’s Edge/NXT and programming skills such as SQL, JavaScript, or HTML/CSS.

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What skills are required for the Senior Systems Administrator role at University Advancement?

Candidates for the Senior Systems Administrator role at University Advancement should possess skills in Microsoft 365 applications, especially in Word, Excel, and Power BI. Additionally, technical project management expertise and familiarity with database systems like Raiser’s Edge/NXT are crucial for ensuring effective data management and optimization.

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How does the Senior Systems Administrator contribute to the data quality at University Advancement?

The Senior Systems Administrator plays a vital role in upholding data quality at University Advancement by overseeing system audit initiatives and analyzing future business needs. This involves ensuring that sensitive student and staff information is protected and compliant with regulations while providing analytics and reports that support decision-making processes.

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Is remote work available for the Senior Systems Administrator position at University Advancement?

Yes, the Senior Systems Administrator position at University Advancement is a remote opportunity. However, candidates must reside in specific states to be eligible. This flexibility allows for a great work-life balance while contributing to the integral operations of the organization.

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Common Interview Questions for Senior Systems Administrator
How do you manage system configurations and ensure they are up to date?

To effectively manage system configurations, I believe in maintaining clear documentation of all changes and regularly applying updates to keep systems current. I prioritize proactive testing of new upgrades in a controlled environment before wider implementation, ensuring that we mitigate any potential disruptions to our operations.

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What steps would you take to handle data integrity issues?

Handling data integrity issues requires a systematic approach. Initially, I would conduct a thorough audit to identify discrepancies. Following this, I would implement preventive measures including automated checks and robust validation processes. Additionally, collaborating closely with users to train them on input best practices can significantly enhance data quality.

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Can you describe your experience with databases and Raiser’s Edge/NXT?

In my previous roles, I have managed and optimized Raiser’s Edge/NXT databases, focusing on performance tuning and the integration of various data sources. My experience includes training users on the system's functionalities and troubleshooting issues, ensuring that the database consistently meets the organization's needs.

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How do you approach training end-users on database-related tasks?

I believe in creating user-friendly training programs that simplify complex information. This includes developing step-by-step guides, hosting interactive workshops, and providing hands-on support. I ensure that users feel comfortable and confident in managing their tasks by offering ongoing assistance and feedback.

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What strategies do you employ for effective project management in technical projects?

For effective project management in technical projects, I utilize methodologies like Agile to remain adaptable to changes. I set clear milestones and deliverables, maintain regular communication with stakeholders, and ensure that we have well-defined roles and responsibilities within the team.

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How do you ensure compliance with data protection regulations?

Ensuring compliance with data protection regulations involves keeping abreast of the latest laws and best practices. I regularly review our security measures, implement strict access controls, and conduct training sessions to educate staff about their responsibilities concerning data privacy.

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Describe a time you resolved a complex system issue.

In a previous role, I encountered a critical issue where unauthorized data access occurred. To resolve it, I conducted a root cause analysis, identified vulnerabilities, and implemented new security protocols. This not only rectified the immediate concern but also strengthened our overall system security framework.

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What tools or methodologies do you find most effective for reporting and analytics?

I find tools like Power BI and SQL to be highly effective for reporting and analytics, as they allow for the visualization of complex data sets and facilitate easier decision-making. I also emphasize establishing a structured reporting framework that aligns with departmental needs for consistency.

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How do you handle stakeholder management in your projects?

I prioritize maintaining open lines of communication with stakeholders, ensuring they are consistently informed about project progress and challenges. Regular check-ins and structured feedback sessions allow me to understand their needs and expectations, facilitating stronger collaborative relationships.

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What motivates you to excel as a Senior Systems Administrator?

What motivates me most is the opportunity to make a tangible impact through technology. The ability to support organizational functions and enhance data systems while driving efficiency and innovation fuels my passion for continuously learning and improving in this role.

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Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
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Social Gatherings
Pet Friendly
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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Named not for a saint but for the river in upstate New York that separates the US and Canada, St. Lawrence University is a four-year liberal arts college that also offers graduate degrees in education. The university has an enrollment of more than...

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Full-time, remote
DATE POSTED
April 20, 2025

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