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Demand Planner

The Distributor position plays a key role in successfully attaining the company’s overall sales and profit goals through developing sales demand plans and stock plans at the item and voyage level. Ensures these plans maximize sales and stock productivity while maintaining a compelling merchandise presentation at the voyage level. Works in collaboration with the Planning and Merchant team as well as Cruise Line Retail to achieve financial objectives areas of responsibility.

What you’ll be doing:

ESSENTIAL DUTIES & RESPONSIBILITIES:

 

Location Supply Chain Management:

  • Develop sales demand forecasts by style and location/voyage along with various stock variables such as method of replenishment, safety stock voyages-of-supply, vendor lead times, etc. in TXT demand planning system to yield an inventory/receipt plan, maximizing inventory productivity by location to achieve desired financial sales, profit and cash objectives
  • Analyze and develop forecast data by reviewing historical sales trends and researching demand drivers
  • Collaborate with Planning, Merchandising, and Cruise Line Retail teams on promotional events/products to ensure alignment, delivering maximum sales potential
  • Recommend adjustments to allocations/order by reviewing systems regularly
  • Drive sales through focusing on best sellers via weekly analysis and monitoring of style/location in-stock variable/rates; partner with Planning Manager on opportunities to increase/decrease buy to maximize productivity and meet sales goals while maintaining quality of inventory
  • Analyze projected ship inventory and receipt flow overtime to determine where adjustments are needed to optimize product flow in the most cost-effective manner
  • Evaluate all reporting including potential lost sales, overstocks, gaps to brand/program display capacity, projected storage concerns, etc. and make decisions on appropriate actions such as adjusting order quantities, re-directing merchandise, requesting additional delivery or an air-shipment, cancelling an order, etc.
  • Monitor and distribute discontinued and/or end of season merchandise and communicate findings/issues to Merchant and Planning Manager
  • Identify slow moving items/locations and make recommendations to markdown or modify the assortment/cluster to Merchant, improving productivity and profitability
  • Support new ships and new initiatives with proper stock investment and communicate status/timing to appropriate stakeholders

Communication & Collaboration:

  • Identify and communicate any style/program opportunities to the Merchant and Planning Manager. This includes making suggestions and presenting analysis to action Stock outs, fast/slow sellers, special event/itineraries, brand/assortment potentials.
  • Lead weekly meetings with planning team to discuss strategies and priorities. Present all findings, suggestions and business opportunities to the team.
  • Ensure that all new merchandise allocation delivery dates are communicated to the planning and merchant team once merchandise is allocated
  • Review with Planning & Cruise Line Retail teams:
    • Operational sales and inventory targets, and the corresponding product flow, by ship, itinerary, and program/brand to ensure alignment
    • Analysis of sales trends to optimize inventory investments and drive sales transition plans into a new assortment and/or new itinerary
    • Exception-based reporting to identify projected low on-board stock levels, potential lost sales, low DC stock levels, overstocks, variance to fixture-fill, etc.
  • Collaborate with Logistics on outbound product flow for enhanced speed-to-market initiatives

What we’re looking for:

QUALIFICATIONS:

 

Education and Experience:

  • 4 -6 Years of Experience
  • Bachelor's Degree Required

Knowledge, Skills & Abilities:

  • Prior experience in distribution, allocation, planning required
  • MS Office with advanced proficiency with Excel including the use of pivot tables and formulas
  • Strong communication skills, both written and verbal
  • Ability to thrive in a collaborative, team-oriented environment
  • Excellent verbal and written communication, ability to work in fast paced environment, team player/ ability to work cross-functionally
  • Strong problem-solving and analytical skills; strong numbers aptitude and retail math proficiency
  • High level of accuracy and strong attention to detail required

Decision Making: 

  • Makes recommendations and decisions independently. Some managerial guidance provided. Relatively high level of individual problem solving ability required. May participate in some strategy development.

Other:Position Type/Expected Hours of WorkSome flexibility in hours is permitted, employee must be available during the “core” work hours of 8:00 a.m. to 5:00 p.m. Monday – Friday and must work 30 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

Physical Demands:Office environment with frequent sitting, walking and standing, occasional climbing, stooping, kneeling, crouching and balancing. Frequent use of eye, hand and finger coordination enabling use of office machinery. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Oral and auditory enabling interpersonal communication as well as communication automated devise such as the telephone.

What we commit to:

At Starboard Cruise Services and Onboard Media curating a vibrant world can only be accomplished by vibrant and diverse teams. We are committed to nurturing a workplace where you can feel safe to show up authentically and thrive while being uniquely you. Our North Star guides us to deliver equal employment opportunities for all individuals and to providing employees with an equitable work environment free of discrimination and harassment. We also aim to extend this commitment to the partners we work with and the guests we serve. We are constantly listening, learning, and evolving to deliver on these promises.

 

We believe our differences make us stronger and are curious to see you leverage your lived experiences to strengthen our team, our culture and your career. At Starboard Cruise Services and Onboard Media we take action so that no one is discriminated against because of their differences, such as age, disability (physical, mental or sensory), ethnicity, gender, gender identity and expression, religion, sexual orientation, military/veteran status, genetic information, family care status or any other basis protected by federal, state or local laws. All employment decisions will be made based on business needs, job requirements and individual qualifications.

 

So come onboard with us and celebrate a culture that attracts top talent with shared values and forms the foundation for a great place to work.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Demand Planner, Starboard Cruise Services

As a Demand Planner at Starboard Cruise Services, you'll play a crucial part in achieving our sales and profit goals while enjoying the vibrant atmosphere of Miami. This role is all about crafting effective sales demand and stock plans that fuel our merchandise presentations at the voyage level. You'll team up with our Planning and Merchant teams and collaborate closely with Cruise Line Retail to ensure everything aligns perfectly with our financial objectives. Your daily adventures will include developing forecasts based on historical sales data, analyzing stock variables, and staying ahead of trends to recommend adjustments that keep our inventory productive. You'll focus on best sellers through weekly analyses and partner with the Planning Manager to refine our buying strategy. With responsibilities that gear towards optimizing product flow, assessing reports to tackle overstock or lost sales, and communicating effectively with the team, each day will be filled with unique challenges. Plus, your ability to make decisions independently is vital in driving our creative solutions and strategies. What makes this role special? It’s all about collaboration and listening; we value your insights and expect you to lead discussions that spotlight opportunities, ensuring no stone is left unturned. Join us in fostering an inclusive culture where diverse teams thrive, and let’s shape an exciting retail experience together!

Frequently Asked Questions (FAQs) for Demand Planner Role at Starboard Cruise Services
What qualifications do I need to be a Demand Planner at Starboard Cruise Services?

To excel as a Demand Planner at Starboard Cruise Services, you’ll need a bachelor’s degree and 4-6 years of relevant experience in distribution, allocation, or planning. A strong proficiency in MS Office, particularly Excel, is a must because you'll be analyzing data and forecasting with precision.

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What are the primary responsibilities of a Demand Planner at Starboard Cruise Services?

As a Demand Planner at Starboard Cruise Services, you'll be responsible for developing sales demand forecasts, analyzing historical sales trends, and collaborating with various teams to maximize stock productivity and achieve sales goals while ensuring a captivating merchandise presentation.

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How does collaboration play a role in the Demand Planner position at Starboard Cruise Services?

Collaboration is at the heart of the Demand Planner role at Starboard Cruise Services. You'll work closely with the Planning and Merchant teams, and Cruise Line Retail to strategize inventory decisions, align on promotional events, and ultimately drive sales performance. Effective communication is vital!

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What analytical skills are essential for a successful Demand Planner at Starboard Cruise Services?

Strong analytical skills are crucial for a Demand Planner at Starboard Cruise Services. You'll need to analyze sales data, recognize demand drivers, evaluate stock levels, and interpret reports to make informed inventory decisions that directly impact sales and profitability.

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What does a typical day look like for a Demand Planner at Starboard Cruise Services?

A typical day for a Demand Planner at Starboard Cruise Services involves developing sales forecasts, reviewing inventory levels, leading weekly meetings with the planning team, and adjusting orders based on market trends. It's dynamic and filled with problem-solving opportunities.

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Common Interview Questions for Demand Planner
How do you approach developing sales forecasts?

When asked about developing sales forecasts, share your methodology for analyzing historical data, consider market trends, and discuss how collaboration with other teams contributes to your forecasting process, showcasing both analytical and interpersonal skills.

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Can you explain how you handle overstock situations?

In response to overstock scenarios, emphasize your analytical skills in assessing inventory reports and your ability to make strategic recommendations, such as markdowns or reallocations, illustrating your problem-solving capabilities and decision-making process.

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Describe a time you collaborated with cross-functional teams.

Share a specific example that highlights your collaboration with marketing, merchandising, or logistics teams. Discuss the project, your role, and the results achieved, demonstrating your ability to foster teamwork and communicate effectively.

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What tools and technologies do you use for demand planning?

Mention your proficiency with demand planning systems like TXT and advanced Excel skills, particularly in using pivot tables. Discuss any additional tools you've utilized to analyze data trends and make informed inventory decisions.

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How do you ensure accuracy in your demand planning?

Emphasize your attention to detail, systematic methods for double-checking data, and how you cross-reference with historical sales and market trends to maintain accuracy in your demand planning efforts.

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What methods do you use for analyzing sales trends?

Describe how you utilize historical sales data, create reports, or dashboards that highlight key performance indicators, and how you leverage insights to drive your merchandising decisions and demand forecasts effectively.

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How do you prioritize tasks in a fast-paced environment?

When discussing prioritization, illustrate how you categorize tasks based on urgency and impact, perhaps using tools and strategies that help you stay organized, ensuring you meet deadlines and maintain team alignment.

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What challenges have you faced in demand planning, and how did you overcome them?

Identify a specific challenge, perhaps related to fluctuating demand or communication barriers, and outline the steps you took to analyze the issue, implement a solution, and what you learned from the experience to improve your planning.

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How do you stay informed about industry trends affecting demand?

Discuss the proactive measures you take to stay updated, such as reading industry reports, attending relevant webinars, or engaging in professional networks, emphasizing your commitment to continuous learning.

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What do you believe is key to successful demand planning?

Highlight the importance of data-driven decision-making, adaptability to changing market conditions, and strong collaboration with cross-functional teams as pivotal elements that contribute to successful demand planning.

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DATE POSTED
April 18, 2025

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