Technology Product Analyst - Experience Researcher

OverviewBeing good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Khakis optional. . .Disrupt. Transform. Future-proof State Farm. These aren’t just catch phrases to us, they are how we operate in the Innovation Group at State Farm. Do you want to be part of a team that understands consumers better than anyone else? Do you like to use data and insights to create robust strategies and identify opportunities for innovation?This opening is for a Technology Product Analyst on the Ideation Team in the State Farm Innovation Group. The Innovation Group is focused on transforming and disrupting the present to accelerate our future. Our team is focused on facilitating consumer research, inspiring and building on the best ideas, evaluating new opportunities, and informing forward-looking strategy. The successful candidate will possess the ability to analyze both internal and external data and trends, utilize storytelling to generate understanding and buy-in, coordinate work among peers and leaders, work in the grey, and maintain strong working relationships with a broad network of business partners. As a team member, you will get the opportunity to work with an amazing team of experience design and ideation professionals who embody the entrepreneurial spirit. You will help the team drive the identification of new opportunities through use of design thinking and cross-functional collaboration.Work Arrangements:HYBRID: Qualified candidates (in or near hub locations listed below) should plan to spend time working from home and some time working in the office as part of our hybrid work environment.HUB LOCATION: Dunwoody, GA; Richardson, TX; Tempe, AZ; or Bloomington, ILAt State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!SPONSORSHIP: Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.Responsibilities• Coordinate consumer and market research among a variety of stakeholders• Gather insights and presents findings in executive-ready form• Tell the story from the consumer perspective• Demonstrate adaptability and comfort working in the grey• Build relationships and demonstrate resourcefulness, working with others to drive expected outcomes• Utilize consumer and marketplace data and trends to develop a deeper understanding of the demographics, psychographics, and behavioral drivers of consumers or a particular consumer segment• Understand the State Farm business and competitive advantages; incorporate that understanding in the presentation of ideas and opportunities• Think conceptually, creatively solve problems and translate ideas into potential solutions and action items• Collaborate across several business functions to achieve business results and alignment• Maintain awareness of trends, interpreting them and applying their implications to our business• Manage end-to-end assignments in a way that demonstrates an understanding of key consumer/category insights and activate them in relevant strategy and innovation activities• Incubate ideas, develop low-to-mid-fidelity prototypes to prove out assumptions, and iterate on ideas with pace• Demonstrate creative intelligence and an entrepreneurial spirit to approach problem solving• Be curious, think critically, ask insightful questions, use associative thinking, observe, network, and experiment to generate differentiated ideas• Identify resource and financial commitment needed to operate and grow new opportunities• Define parameters as to what size/reach/potential the opportunities present• Create and implement both short-term and long-term innovation strategy• Leverage design thinking with focus on consumer pain points, validation, and desirability of solutions• Understand and communicate team vision and requirementsQualifications• Bachelor's degree in a relevant field is required. Master’s degree is a plus.• Experience in consumer research, human-centered design, experience design, user experience, or related fields• Comfort analyzing large amounts of qualitative and quantitative data to determine key insights• Ability to drive project deliverables to achieve business results• Ability to work effectively in a team environment• Strong communication and interpersonal skills• Ability to learn quickly and work independently with sophisticated, unstructured initiatives• Knowledge of MS Office, Figma, Adobe Creative Suite, and common research tools and methods