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Associate Installation Technician - Virginia

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:US Stryker employee benefits.Basic Function• Provide onsite low level project management/installation/1st pass testing during integration process.• Supervise additional onsite installation personnel to achieve project completion if needed.• Perform instruction, full system testing and provide documentation on installed systems as defined in QIP.Responsibilities• Will make travel arrangements for self and possibly for other installation personnel, gather documentation and contact customer prior to every project when needed.• Will verify all aspects of infrastructure are in place upon arrival at site. Will work with and make suggestions to any/all contractors and customers regarding integration needs.• Will be required to comply with integration and documentation procedures and standards.• Will coordinate with offsite Project Managers and engineers conveying needs/issues to ensure appropriate tests, equipment and results are obtained.• Will submit daily reports to Project Manager, Installation Supervisor and appropriate individuals to maintain open and timely communication updates regarding integration process when instructed to do so.• Will work from written and/or verbal instructions.• Will communicate scope to additional installation personnel.• Will be required to perform initial system functional checks identify problem areas and affect calibration adjustments.• Will be required to read and understand system flow documentation and amend such documents to reflect the “as built” system.• Will train others on operational function of installed systems when applicable.• Must have a professional appearance while interacting with the client.• Must supervise daily work efforts of other installations personnel and additional sub-contractors specific to achieving project completion and maintaining quality when applicable.• Outside vendors and contractors: Must supervise work details of outside contractors to ensure quality system requirements are met.• Interacts with customers with regard to post market surveillance activities.• Is responsible for staying current on all assigned training.• Other duties as assigned by Project Manager, Installation Supervisor, and Regional Integration Service Manager.• Has the independence and authority to perform required tasks to ensure all provisions of the quality system are met.Physical Requirements• Heavy work: Exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.• Must be able to review printed materials.• Must have demonstrated fine motor skills.• Must have an aptitude to use sophisticated test and office computer equipment (e.g. calculator, PC, telephone, Broadcast test and measurement equipment etc.).Mental Requirements• Must be able to analyze and resolve non-routine testing and/or equipment issues using independent judgment.• Must be able to improvise based on environmental/infrastructure needs.• Must be able to follow and explain detailed instruction and inspection procedures.• Must be able to complete detailed documentation accurately.• Must be able to identify issues outside scope of project and refer to appropriate individuals.• Must be able to travel 90% to 95% of the time and arrive to job site as specified by Project Manager/Installation Supervisor.• Must be able to work in a fast pace, independent environment and use good judgment.Skills/Experience Required• Intermediate PC and appropriate application skills.• Intermediate math and technical writing skills.• Excellent problem solving skills.• Excellent interpersonal communication skills.• 0-2 year related technical experience.• Must be of high morals and strong character.• If lacking a degree, demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, hammer, wrenches, strippers, crimpers, etc.), power tools, and test equipment (e.g. data loggers, strip recorders, micrometers, voltmeters, waveform/vectorsopes, etc.).• If lacking a degree, basic mechanic tool use for mounting and adjusting ceiling mounted equipment (Booms, Flat Panel arms and Surgical Lights)• If lacking a degree, established talent for cable management and connection techniques.• If lacking a degree, must be able to interpret A/V/control system flow schematics.• If lacking a degree, experience with interpreting schematics diagrams.• If lacking a degree experience, with large scale integration techniques.• If lacking a degree, experience with customer/project management.Education/training Required• B.A. / B.S• Those lacking a degree must have minimum 1-2 years integration experience or comparable skill set.Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
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What You Should Know About Associate Installation Technician - Virginia, Stryker

Join the team at Stryker as an Associate Installation Technician in Glen Burnie, MD, where you'll take pride in being part of a company recognized as one of the World’s Best Workplaces by Fortune Magazine. In this exciting role, you'll dive into onsite low-level project management, installation, and testing during the integration process, ensuring everything runs smoothly for our customers. Working closely with additional onsite personnel, you will oversee project completion and make travel arrangements when necessary. Your expertise will come into play as you verify infrastructure readiness upon arrival and provide valuable feedback to contractors and customers. You'll be responsible for full system testing and documentation, along with communicating effectively with Project Managers and engineers about system requirements. We're looking for someone with strong technical skills and a willingness to learn, as you’ll also train others on operational functions of installed systems. With a focus on quality and customer interaction, this role offers a unique opportunity to impact patients' lives positively. As your journey with Stryker unfolds, you'll enjoy benefits like 12 paid holidays each year and comprehensive health plans, allowing you to thrive both personally and professionally.

Frequently Asked Questions (FAQs) for Associate Installation Technician - Virginia Role at Stryker
What are the responsibilities of an Associate Installation Technician at Stryker?

As an Associate Installation Technician at Stryker, your primary responsibilities will include onsite low-level project management, performing full system testing, and ensuring that installation processes meet the required standards. You’ll also supervise other installation personnel, coordinate with Project Managers and engineers, and provide necessary documentation throughout the integration process.

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What are the qualifications needed for the Associate Installation Technician position at Stryker?

To qualify for the Associate Installation Technician role at Stryker, candidates should ideally possess a B.A. or B.S. degree. However, those lacking a degree must have at least 1-2 years of integration experience or a comparable skill set. Strong technical skills, aptitude with hand and power tools, as well as familiarity with customer/project management, are also essential.

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What physical and mental demands does the Associate Installation Technician role at Stryker have?

The Associate Installation Technician role at Stryker entails heavy physical work, requiring the ability to lift up to 50 pounds and perform detailed inspections of equipment. Mentally, candidates must be adept at problem-solving and independently analyzing equipment issues while also accurately completing documentation.

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How often do Associate Installation Technicians travel for their role at Stryker?

Associate Installation Technicians at Stryker should expect to travel approximately 90% to 95% of the time, arriving at job sites as specified by the Project Manager or Installation Supervisor. This travel is crucial for overseeing installation processes and ensuring quality standards are met at various locations.

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What kind of support does Stryker offer its Associate Installation Technicians?

Stryker offers its Associate Installation Technicians an array of support, including comprehensive health benefits like medical, dental, and vision insurance, as well as financial benefits such as a 401(k) plan and employee stock purchase options. Additionally, Stryker provides training and development resources to help technicians stay current in their expertise.

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Common Interview Questions for Associate Installation Technician - Virginia
Can you explain your experience with installation and integration projects?

When answering this question, discuss specific examples of previous installation or integration projects you've worked on, highlighting your problem-solving skills and ability to work under pressure. Be sure to mention any technical tools or systems you're familiar with and how you contributed to the project's success.

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How do you ensure effective communication with team members during an installation process?

To effectively communicate with team members during installation, I prioritize clear and consistent updates. I use daily reports, scheduled meetings, and collaborative tools to keep everyone informed about progress and challenges. Listening actively and being open to feedback also fosters a team-oriented atmosphere.

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What steps do you take to prepare for an installation project?

Preparation for an installation project involves a few key steps: first, I review all project documentation and specifications to understand the requirements clearly. Then, I make travel arrangements and coordinate with all relevant contractors to ensure the necessary infrastructure is in place before arrival.

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How do you handle unexpected challenges during an installation?

I approach unexpected challenges with a calm and solution-oriented mindset. I assess the problem's details, enlist input from team members or contractors, and, if necessary, escalate the issue to Project Managers to devise a plan that ensures project timelines and quality are maintained.

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Describe your approach to training others on the operational functions of installed systems.

Training others on operational functions requires clarity and patience. I typically start by breaking down complex tasks into manageable steps and using visual aids whenever possible. Then, I guide trainees through hands-on practice and encourage them to ask questions to solidify their understanding.

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What tools and equipment are you proficient in using for installations?

I am proficient in using a variety of tools for installations, including hand tools like pliers and screwdrivers, power tools for assembly, and testing equipment such as voltmeters and data loggers. My experience with these tools has equipped me to handle diverse installation tasks effectively.

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How do you ensure compliance with documentation and quality standards during an installation?

To ensure compliance with documentation and quality standards, I consistently follow established procedures and checklists during installations. After completing each task, I document the results meticulously and review all documentation to make sure it meets Stryker’s quality assurance protocols.

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Tell me about a time you had to work under pressure. How did you manage?

In previous installations, I've encountered tight deadlines that required rapid decision-making. I managed the pressure by prioritizing tasks, staying organized, and maintaining clear communication with my team to share progress and address issues promptly, which ultimately led to project success.

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What do you consider your greatest strength in the installation process?

I believe my greatest strength in the installation process is my problem-solving ability. I can quickly analyze a situation, identify root causes, and develop effective strategies to resolve issues, ensuring that installations proceed smoothly and meet quality standards.

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Why do you want to work at Stryker as an Associate Installation Technician?

I am particularly drawn to Stryker due to its strong reputation for innovation and quality in the healthcare field. Working as an Associate Installation Technician offers the chance to contribute positively to patient care through technology integration, which aligns with my passion for making a meaningful impact in the medical industry.

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Full-time, on-site
DATE POSTED
December 22, 2024

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