Stryker Field Service Representative

Position Description:

Coordinate and interface with customer representatives at the brigade and battalion command levels as well as senior program manager office representatives.

• Monitor and maintain configuration management for Stryker variant of vehicles.

• Set priority of effort for up to a battalion size fleet of up to 70 Stryker platforms in unscheduled maintenance, scheduled maintenance and repair parts processing.

• Use skills, abilities, and workload demands to set mission priorities.

• Conduct hands on training or sustainment training program for General Dynamics Land Systems mechanics and United States Army Mechanics, Operators or Leaders.

• Oversee and assist with preventive maintenance checks and services (PMCS) on all Stryker variants to include sub-components and LRUs pertaining to the Stryker Platform.

• Oversee and troubleshoot and correct malfunctions in automotive systems (full up power-pack FUPP (engine, transmission, cooling), fuel, exhaust, driveline and suspension ) using built in test equipment (BITE), test equipment and/or manual troubleshooting procedures (MTPs), common and special tools and applicable technical documentation.

• Complete maintenance and administrative forms and other paperwork (reports) related to performance of duties.

• Provide property accountability for all assigned property. Assistance for property accountability where needed.

• Provide assistance and mentorship to welding procedures based on company guidelines.

• Perform all duties in accordance with ISO processes.

• Perform duties as site Field Representative; Environmental, Hazmat, Safety, Fire prevention and administrative functions.

Position Requirements:

Six (6) to 9 years of related work experience. (Equivalent military service acceptable).

• Ability to acquire U.S. Passport within 90 days of hiring.

• Stryker Vehicle experience preferred.

• Military school trained wheel vehicle mechanic (such as US Army MOSs 63B, 63S, 63W or 63B MCM or USMC MOSs 2147, 3521, 3522, 3524) preferred. Documented commercial training and/or experience acceptable. Field experience preferred.

• Completion of High School / GED required, Associate degree preferred or equivalent technical certification.

• Read and interpret troubleshooting and diagnostic procedures and flow diagrams for systems, subsystems and components.

• Travel to remote CONUS/OCONUS locations on short notice to support contingency operations.

• Work in improved and unimproved maintenance facilities, as well as other field environment and work duty locations as required.

• Occasional work in confined space within vehicle interior.

• Potential for exposure to temperature extremes in performance of duties.

• Physical requirements: Must pass and maintain company deployment requirements.

• Meet and maintain requirements of SP 2-644

• Dexterity in fingers of both hand

• Carry 70lbs (tool box or parts) up to 50'.
• Must be able to obtain and retain U.S. passport.

• Multicultural work experience preferred.

• Administrative and office skills required (Microsoft Office, EXCEL and Power Point).

(May be required to demonstrate abilities).

• Supply experience in property

• Must be able to obtain and maintain successful NACI background for CAC (Common Access Card).

• Must be a GDLS Certified FSR

• Must be a U.S. person.

• Must be able to gain and maintain access to all military installations in which the work is performed.