Student Success Advocate

Student Success Advocate (Academic Student Support Programs Counselor)

Job ID

27020

Location

Guttman Community College

Full/Part Time

Full-Time

Regular/Temporary

Regular

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POSITION DETAILS

Guttman Community College at CUNY seeks a dynamic, entrepreneurial, and student-centered specialist to become a Student Success Advocate supporting students' academic, professional, and personal success and persistence from recruitment through graduation.

Reporting to the Director of Advising & Transfer Services, the Student Success Advocate will be responsible for supporting the success of incoming, first-year, and continuing students. Prior to students' matriculation, the Student Success Advocate helps prospective students understand the College's educational model.

Additional responsibilities will include, but are not limited to, the following:

• Conduct group and individual information sessions for students and supporters, facilitating orientation sessions, and presenting to professionals such as counselors and teachers.
• Assist with the development, coordination, and facilitation of the Guttman Bridge Program.
• Manage and monitor a caseload of first-year students, monitoring and tracking student progress toward degree using technology and other means.
• Assist students with registration and continuous enrollment as well as navigating course selection, policies, and procedures.
• Plan and facilitate sections of first-year group advising session/first-year seminar, a required component of the first-year experience; lead weekly sessions and collaborate with faculty.
• Conduct proactive advising for all students on course enrollment, early career choices, academic standing, and other policies; aid in promoting and implementing timely degree attainment measures, including interventions related to academic status and success.
• Meet with instructional team members to plan activities and monitor student progress.
• Train students on web-based platforms such as Degreeworks, CUNYfirst, Blackboard, Starfish, and Schedule Builder.
• Report on activities and outcomes; assist with report writing, assessment, and data collection.
• Serve on appropriate College and University Committees, as needed.

Note:

Until further notice, this is a hybrid position, eligible to work remotely and in the office.

The Stella and Charles Guttman Community College is a beacon of innovation and knowledge creation in higher education, a two-year college where evidence-based high-impact practices in curriculum design and delivery permeate the educational model and have yielded graduation rates that are the highest in CUNY’s community college sector and above the national average. Located in midtown Manhattan, Guttman draws a culturally diverse student body from across New York City and is a federally designated Hispanic Serving Institution.

The College is committed to using a range of innovative approaches to achieve its goals and to improve student persistence, retention, completion, and transfer. The centerpiece of Guttman’s educational model is an integrated first-year core curriculum, where students examine current world issues and use New York City as a living text and laboratory. Thus, connecting information and concepts across multiple disciplines, contexts, and perspectives. This immersive approach equips Guttman students with the foundation of knowledge and skills essential to their intellectual, social, civic, and professional endeavors in and beyond the classroom. The College admitted its first cohort of 300 students in August 2012 and has established an enrollment target of approximately 5,000 students in the coming years. Before applying, candidates are strongly encouraged to visit the Stella and Charles Guttman Community College website ( www.guttman.cuny.edu ) to learn more about the institution.

QUALIFICATIONS

A Master's degree in an appropriate discipline (e.g., counseling, guidance, social work, or psychology) and two years' related experience.

Preferred Qualifications:

• Three or more years of counseling, academic, and/or career advising/student development experience with diverse student populations, particularly under-prepared high school or college students in an educational setting or program
• Crisis management experience strongly preferred
• Experience working in learning communities
• Multilingual ability preferred with strong presentation, verbal, and interpersonal communication skills to successfully work with and present to diverse audiences
• Experience working well with linguistically, culturally, and academically diverse students
• Strong work ethic, character and personal integrity, and ability to work with the utmost professionalism, discretion, and confidentiality
• Detail oriented with strong writing, analytical, evaluative, and organizational skills
• Ability to work well in a time-sensitive, dynamic, student centered and responsive office
• Flexibility to work evening hours and occasional weekends

CUNY TITLE OVERVIEW

Provides educational programs, academic advice, and counseling assistance to students in one of CUNY's comprehensive support programs.

• Provides advice and counsel to students covering academic, social, career, and related issues, making appropriate referrals as needed
• Determines areas of need and develops and teaches orientation programs, seminars, student workshops, and other activities
• Develops interventions related to student academic status and success
• Reports on activities and outcomes, assisting with report-writing and data collection
• Collaborates with academic and student support departments to ensure students are utilizing available services and programming
• Performs related duties as assigned.

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

$70,238 - $75,465 Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

IMPORTANT NOTICE: Health Plan Coverage for Employees Hired on or after October 1, 2022 City of New York employees and employees of Participating Employers and their eligible dependents hired on or after October 1, 2022 will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period.

If a new health plan is selected, the new plan will be effective on the 366th day.

Only after the 365th day can the employee participate in any Annual Fall Transfer Period. An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to EmblemHealth. An employee, or eligible dependent, must meet certain criteria and the request must be approved by EmblemHealth before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP service area are available on the EmblemHealth website.

HOW TO APPLY

Before applying, candidates are asked to visit the Stella and Charles Guttman Community College “Why Work at Guttman – Model Guttman Employee” website (https://guttman.cuny.edu/faculty-staff/human-resources/prospective-employees/why-work-at-guttman/) to learn about the many attributes of the model employee for Guttman.

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID (27020) or Title (Student Success Advocate (Academic Student Support Programs Counselor)). Select "Apply Now" and provide the requested information.

In order to be considered for the position, candidates must upload as one document, by the closing date:

• A cover letter that highlights your education and experience and what would make you a Model Guttman Employee
• Resume/CV
• Contact information for 3 professional references.

Incomplete applications will not be considered.

CLOSING DATE

July 12, 2023

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.