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Equipment Rental Specialist-Scaffold

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!Job Description SummaryInside Sales RepresentativeAre you seeking an entrepreneurial, empowering workplace that allows you to:• Develop skills for career growth through an outside sales or operational management career track• Use your inside sales or customer service skills for steady hours & potential overtime• Work with an incredible team of people to make it happen for customersSunbelt Rentals--the fastest growing rental business in North America--is seeking a Inside Sales Representative.The Equipment Rental Specialist-Scaffolding is an inside sales role responsible supporting telephone and walk-in customers with rentals of all types of Swing Stage/Scaffolding Equipment. This position is considered the Company’s front line of contact with the customer, whose purpose is to understand customer equipment needs, negotiate and place orders. The role also requires strong administrative skills and an ability to deliver customer satisfaction through a professional attitude at all times.Education or experience that prepares you for success:• High School diploma or GED required• Valid Driver’s license required• Familiarity with various types of construction/industrial tools & equipmentKnowledge/Skills/Abilities you may rely on:• Previous Swing Stage/Scaffolding experience preferred• Previous equipment rental industry experience• Strong customer service & telephone skills• Solid computer and administrative skills• Successful completion of the DOT Qualification process preferred• Bilingual (Spanish or other) may be preferred in some locationsThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand AmbassadorBase Pay Range: $20.46 - 24.29Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).Gear up for an exciting career!Sunbelt Rentals supports service members. Veterans encouraged to apply.If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

Average salary estimate

$22375 / YEARLY (est.)
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$20460K
$24290K

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What You Should Know About Equipment Rental Specialist-Scaffold, Sunbelt Rentals

Are you ready to take your career to the next level? Join Sunbelt Rentals as an Equipment Rental Specialist-Scaffold in beautiful Elmwood, LA! At Sunbelt Rentals, we pride ourselves on being the first choice in the equipment rental industry, helping customers outfit their job sites with a wide array of equipment from scaffolding to general construction tools. In this exciting inside sales role, you'll act as the frontline contact for our valued customers, understanding their equipment needs for Swing Stage/Scaffolding Equipment and making it happen. You’ll work within a team that values professional growth, providing you with opportunities for career advancement while offering steady hours and the potential for overtime. Your expertise and customer service skills will shine as you assist with the negotiation and placement of orders, ensuring that every customer experience is exceptional. We value our employees above all, offering extensive on-the-job training, competitive benefits, and a supportive work environment. If you have a high school diploma or GED, a valid driver’s license, and ideally some experience in either the equipment rental sector or scaffolding, we want to hear from you! The role does require some physical work, but if you’re ready to bring your passion for customer service and eagerness to learn, we welcome you to apply today and gear up for an exciting career with us!

Frequently Asked Questions (FAQs) for Equipment Rental Specialist-Scaffold Role at Sunbelt Rentals
What are the main responsibilities of the Equipment Rental Specialist-Scaffold at Sunbelt Rentals?

The Equipment Rental Specialist-Scaffold at Sunbelt Rentals is primarily responsible for supporting both telephone and walk-in customers in their equipment rental needs, especially for Swing Stage and scaffolding equipment. This involves negotiating and placing orders effectively while maintaining a professional attitude to ensure customer satisfaction. Additionally, the role includes administrative tasks that require solid organizational skills.

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What qualifications do I need to apply for the Equipment Rental Specialist-Scaffold position at Sunbelt Rentals?

To qualify for the Equipment Rental Specialist-Scaffold role at Sunbelt Rentals, you must possess a high school diploma or GED and a valid driver’s license. Familiarity with construction and industrial tools is advantageous, and having previous experience in the equipment rental industry, especially with scaffolding, is preferred. Strong customer service and telephone skills, along with basic computer proficiency, will also help you succeed in this role.

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What kind of training does Sunbelt Rentals provide for the Equipment Rental Specialist position?

Sunbelt Rentals is committed to investing in its workforce, which is why we provide extensive on-the-job training for all eligible employees, including Equipment Rental Specialists. This training covers essential customer service skills, equipment knowledge, and sales techniques, ensuring you’re well-prepared to meet customer needs and grow your career in the equipment rental industry.

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What are the physical demands of the Equipment Rental Specialist-Scaffold job at Sunbelt Rentals?

The Equipment Rental Specialist-Scaffold role at Sunbelt Rentals requires certain physical capabilities. You may need to bend, squat, crouch, reach, and lift up to 50 pounds or more. Additionally, you may work both indoors and outdoors, depending on the demands of the job. It’s important to be physically fit to meet these demands while providing excellent service to customers.

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Are there opportunities for career advancement as an Equipment Rental Specialist at Sunbelt Rentals?

Yes, Sunbelt Rentals encourages career advancement for Equipment Rental Specialists. The role offers a pathway to further develop your skills and explore opportunities in outside sales or operational management. With a dedication to employee growth and development, you’ll be supported in pursuing a rewarding career within the company.

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Common Interview Questions for Equipment Rental Specialist-Scaffold
How would you handle a difficult customer as an Equipment Rental Specialist?

When dealing with a difficult customer, it’s essential to remain calm and empathetic. As an Equipment Rental Specialist, actively listen to their concerns, validate their feelings, and assure them that you’re here to help. Try to find a solution that meets their needs while adhering to company policies, and follow up to ensure their satisfaction.

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Can you describe your experience with scaffolding and equipment rentals?

In answering this question, highlight any previous experience you have with scaffolding, equipment rental processes, or similar fields. Discuss specific tools or types of equipment you've interacted with and any situations where you successfully assisted customers in choosing the right equipment for their projects.

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What strategies would you use to meet sales goals in this role?

To meet sales goals as an Equipment Rental Specialist, I would focus on building strong relationships with customers, understanding their needs, and providing tailored solutions. Regular follow-ups, upselling additional equipment when appropriate, and staying informed about market trends can also help drive sales successfully.

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How would you ensure customer satisfaction in your role?

Ensuring customer satisfaction involves active listening, timely communication, and follow-through on commitments. I would make it a priority to fully understand customer needs, respond promptly to inquiries, and deliver quality service, while keeping them informed at each step of the rental process.

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What do you consider to be the most important skills for an Equipment Rental Specialist?

The most important skills for an Equipment Rental Specialist include strong customer service abilities, effective communication, and organizational skills. Additionally, having knowledge of construction tools and equipment, as well as the ability to learn quickly, is crucial for providing excellent service and support.

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How do you stay organized when managing multiple customers and orders?

Staying organized requires a systematic approach. I would use tools such as spreadsheets or project management software to track orders and customer information. Prioritizing tasks based on urgency and keeping detailed notes will help me stay on top of customer requests and ensure nothing falls through the cracks.

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What experiences have you had with negotiations in sales?

In response to this question, share specific examples of your negotiation experiences, be it in sales or other relevant roles. Highlight your approach to finding a win-win situation, how you handled objections, and how you closed deals effectively while maintaining customer relationships.

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What safety protocols do you follow when handling equipment?

Safety is paramount in equipment handling. I adhere strictly to safety protocols, such as following proper lifting techniques, using protective gear, and ensuring equipment is well-maintained. Constantly communicating safety procedures to customers and addressing any safety concerns is vital in maintaining a safe work environment.

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Why do you want to work for Sunbelt Rentals as an Equipment Rental Specialist?

When answering this question, emphasize your admiration for Sunbelt Rentals as a leader in the equipment rental industry. Discuss how the company's commitment to employee development and customer satisfaction aligns with your career goals and personal values.

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How would you approach learning about new equipment or tools?

To effectively learn about new equipment or tools, I would take a proactive approach by reviewing manuals, seeking training opportunities, and asking experienced colleagues for insights. Engaging in hands-on practice and staying updated with industry innovations will also enhance my knowledge and performance in the role.

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We Make It Happen for our customers by renting quality tools and equipment that they need to accomplish anything. We are here to provide services and solutions that enable people to get things done, communities to grow, and teammates to thrive.

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December 11, 2024

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