Sunlighten is looking for a few Technical Customer Care Representatives that are eager to join a successful and growing Customer Care team. In this role, you will take/respond to phone calls from Sunlighten customers regarding any questions about their sauna, diagnose any issues, and find a solution. You will communicate with customers by phone, email, and online chat concerning orders and product returns. You will also walk customers through the installation and assembly of their sauna and sauna product components. After becoming an expert on Sunlighten saunas, you will use your in-depth knowledge to provide effective customer service for all customers!
**Our Next Training Class will Begin on October 14th, 2024**
We are seeking candidates to work either a Monday-Friday schedule or a Tuesday-Saturday schedule!
Recently recognized by the Greater Kansas City Chamber of Commerce as the International Small Business of the Year, Sunlighten has been the leader in infrared saunas, which have been shown through clinical studies to help people feel better and achieve their health and wellness goals. The health and wellness industry is on pace to generate over 4 trillion dollars globally this year, and Sunlighten is excited to be expanding in the global market to be a part of this holistic shift in health and wellness.
Duties/Responsibilities:
Compensation:
This is a full-time, hourly role and our compensation ranges from $17-19/HR, depending on experience and shift.
Benefits:
Sunlighten provides equal employment opportunity. Discrimination of any type will not be tolerated. Sunlighten is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
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