Outside Sales Regional Account Manager - Industrial Service and Repair

The Outside Sales Regional Account Manager at Perfection Servo specializes in driving growth by cultivating relationships with existing customers while also developing new business opportunities. Key responsibilities include creating targeted sales plans, engaging in full cycle prospecting activities such as cold calling and sales presentations, and collaborating closely with our inside sales team and technical support to maximize sales goals. This role requires regular customer visits and effective management of your sales territory.

Candidates for the Outside Sales Regional Account Manager role at Perfection Servo should ideally possess a Bachelor’s degree in Sales, Marketing, or Engineering or a two-year technical degree. In addition, having at least one year of industrial sales experience in services and repair, particularly within electronics, hydraulics, robotics, or mechanical components, is preferred. Strong communication skills and proficiency in computer tools are also essential for success in this position.

Success as an Outside Sales Regional Account Manager at Perfection Servo hinges on the ability to build solid business relationships and maintain effective communication with clients. Additionally, proficiency in sales strategies, cold calling techniques, and an understanding of CRM tools to manage customer interactions will greatly enhance your effectiveness. A proactive approach to problem-solving and the ability to work independently are also critical skills for this position.

Yes, the Outside Sales Regional Account Manager position at Perfection Servo does require travel. Regular visits to customer sites are an essential part of the role to build and maintain client relationships. Candidates should be comfortable with overnight travel as necessary to meet the needs of the business and our customers.

Perfection Servo offers a competitive compensation package for their Outside Sales Regional Account Manager, which includes medical, dental, and vision coverage, a 401K plan, paid vacation, and holidays. Additionally, the company emphasizes professional development through ongoing training opportunities and provides mileage reimbursement to support travel requirements associated with the role.

In responding to this question, you should highlight your strategies for establishing rapport with clients, such as active listening, understanding their needs, and demonstrating genuine interest in their business. Discuss how you follow up consistently and maintain communication, which fosters trust over time.

To answer this effectively, explain how you research potential clients, develop a prospect list, and utilize various outreach methods (such as cold calls and personalized emails). Discuss your criteria for qualifying leads to ensure they match your ideal customer profile, leading to more productive engagements.

You should mention the importance of understanding customer pain points and presenting tailored solutions. Highlight key closing techniques you employ, such as creating urgency, addressing objections directly, and asking for the sale confidently. Share an example to illustrate your success.

In your answer, focus on how you leverage CRM tools to track and analyze account performance. Explain your methods for prioritizing clients based on potential revenue, relationship strength, and past engagement, ensuring you maximize your time and efforts effectively.

Provide a specific example of a difficult sales scenario, detailing the challenges you confronted. Explain the steps you took to address the situation, whether through re-engaging with the client or altering your sales strategy, and the positive outcome that resulted from your efforts.

Discuss your commitment to continuous learning by reading industry publications, attending trade shows, and networking with other professionals. Highlight any specific resources you use to keep abreast of trends and changes in the sectors relevant to Perfection Servo's products.

Express your admiration for Perfection Servo's innovative approach in the service and repair industry. Discuss your alignment with the company's values and your excitement about contributing to its growth, emphasizing how your skills and experience make you a great fit for the team.

Emphasize the importance of teamwork and collaboration with inside sales and technical support in enhancing customer satisfaction and meeting sales targets. Share instances where collaboration has directly contributed to your success in closing sales.

In your response, provide a specific example of when adapting your strategy was necessary, perhaps due to market changes, competitive actions, or customer feedback. Explain how you adjusted your approach and the valuable lessons learned from that experience.

Share unique qualities that distinguish you compared to other candidates, such as your specific experience in industrial sales, your approach to relationship management, or specific skills that enhance your effectiveness, like negotiation or technical expertise. Make sure these qualities are relevant to the role at Perfection Servo.