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Vice President of Commercial

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Job Overview

The Vice President of Commercial (VP of Commercial) will be a key member of the executive team, responsible for developing and executing the company’s commercial strategy to drive revenue growth, expand market presence, and achieve long-term business objectives. This role encompasses leadership over sales, business development, partnerships, and account management while collaborating cross-functionally with marketing, product, and operations teams to ensure seamless execution of commercial initiatives.

The ideal candidate will be an entrepreneurial, strategic, and results-oriented leader with experience in scaling high-growth businesses, particularly in global or multi-market environments.

Key Responsibilities:

Strategic Leadership:

  • Develop and implement a comprehensive commercial strategy aligned with the company’s overall vision and goals.
  • Drive global market expansion strategies, including market entry plans, competitive positioning, and partner ecosystems.
  • Partner with executive leadership to identify new business opportunities, assess risks, and shape revenue goals.

Revenue Growth:

  • Own the company’s revenue targets, including planning and forecasting to ensure consistent growth.
  • Build and optimize scalable sales processes, ensuring high conversion rates and customer retention.
  • Develop and oversee pricing strategies, customer segmentation, and channel distribution strategies.

Team Development and Management

  • Lead, mentor, and grow a high-performing commercial team, including sales, business development, and customer success professionals.
  • Foster a results-driven culture with clear KPIs and accountability across the team.
  • Build talent pipelines and succession plans to support future growth needs.
  • Partnership and Stakeholder Management
  • Build and maintain strong relationships with key customers, partners, and stakeholders.
  • Negotiate and manage strategic partnerships, contracts, and agreements.
  • Act as a key external spokesperson to communicate the company’s value proposition and build brand equity.

Cross-functional Collaboration

  • Work closely with marketing to ensure alignment between lead generation and sales activities.
  • Collaborate with product and technology teams to provide market insights and influence product roadmap development.
  • Partner with operations to ensure seamless delivery of services and exceptional customer experience.

Essential:

  • Proven experience in a senior commercial leadership role (e.g., VP of Sales, Business Development, or similar).
  • Demonstrated success in driving revenue growth in high-growth or scaling businesses, particularly in technology or SaaS sectors.
  • Strong expertise in market analysis, go-to-market strategies, and customer acquisition frameworks.
  • Exceptional leadership skills with experience building and managing large, diverse teams across multiple geographies.
  • Outstanding communication, negotiation, and stakeholder management skills.
  • Data-driven mindset with proficiency in using analytics to inform decision-making.

Preferred:

  • Experience with international market expansion or cross-border business strategies.
  • Familiarity with enterprise sales, B2B, or channel sales environments.
  • MBA or equivalent advanced degree in business, economics, or a related field.

Key Competencies:

  • Strategic Vision: Ability to think long-term and translate strategy into actionable initiatives.
  • Execution Focus: Proven track record of delivering results and driving accountability.
  • Relationship Building: Strong ability to establish trust and credibility with internal and external stakeholders.
  • Adaptability: Thrives in dynamic, high-growth environments with a proactive approach to problem-solving.
  • Leadership Presence: Inspires teams, sets clear direction, and drives alignment across the organization.
What You Should Know About Vice President of Commercial, Supertech Group

Are you ready to step into an impactful role at webook.com as the Vice President of Commercial? At webook.com, Saudi Arabia’s leading event ticketing and experience booking platform, we pride ourselves on innovation and making a difference in people's lives through technology. With over 2 billion in sales, we’re not just about getting people to events—we’re about transforming experiences. As the VP of Commercial, you’ll be a vital part of our executive team, steering our commercial strategy to enhance revenue growth and broaden our market presence. You’ll have the incredible opportunity to shape our vision by developing comprehensive strategies, collaborating across teams, and driving high-performance sales processes. Your responsibilities will also include fostering strong partnerships and optimizing customer engagement strategies that elevate our brand equity. If you're a proactive, strategic, and results-driven leader with a knack for scaling businesses in a multi-market environment, we can’t wait to meet you. Together, let’s continue to disrupt the norm and push boundaries in the event-tech industry. Join us on this amazing journey at webook.com!

Frequently Asked Questions (FAQs) for Vice President of Commercial Role at Supertech Group
What are the responsibilities of the Vice President of Commercial at webook.com?

The Vice President of Commercial at webook.com is essential for creating and executing the commercial strategy to drive revenue growth. This role includes leading sales, business development, partnerships, and account management. The VP will collaborate with various teams to ensure the seamless execution of commercial projects, all while maintaining accountability for revenue targets and developing a high-performing team.

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What qualifications are needed for the Vice President of Commercial position at webook.com?

To be considered for the Vice President of Commercial role at webook.com, candidates should have proven experience in senior commercial leadership positions. This includes a successful track record in revenue growth within high-growth businesses, especially within technology or SaaS sectors. Candidates should also possess strong communication and negotiation skills, along with a data-driven mindset for informed decision-making.

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How does the Vice President of Commercial at webook.com contribute to team development?

The Vice President of Commercial at webook.com plays a critical role in leading and mentoring a high-performing team. This includes fostering a results-driven culture with clear KPIs, building talent pipelines for future growth, and ensuring that all team members are aligned and accountable to the company's objectives, enhancing overall team performance.

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What is the importance of market analysis for the Vice President of Commercial at webook.com?

Market analysis is vital for the Vice President of Commercial at webook.com as it helps identify new business opportunities, assess competition, and provide insights for effective go-to-market strategies. This intelligence is fundamental in shaping the company’s revenue targets and ensuring that we are optimally positioned within the industry.

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Can you explain the partnership and stakeholder management required for the Vice President of Commercial at webook.com?

Partnership and stakeholder management are crucial aspects of the Vice President of Commercial's role at webook.com. This involves building and maintaining relationships with key customers and partners, negotiating strategic agreements, and acting as a key spokesperson to communicate the value proposition of the company, thus enhancing its reputation and brand equity.

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Common Interview Questions for Vice President of Commercial
How do you approach developing a commercial strategy for a technology-focused company like webook.com?

When developing a commercial strategy for a tech-focused company like webook.com, I prioritize understanding market dynamics and customer needs. I conduct thorough market research to identify opportunities, align our value proposition with target customers, and define clear revenue goals that connect to our core mission. Collaboration across teams is essential to ensure our strategy is actionable and measurable.

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What sales processes have you previously implemented that could benefit webook.com?

In my previous roles, I successfully implemented scalable sales processes that integrated automation tools and CRM systems. These processes not only improved lead conversion rates but also enhanced customer retention through personalized engagement strategies. I believe leveraging technology will be key at webook.com to streamline operations and maintain connections with our audience.

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Can you describe a time you led a team to achieve a major business goal?

I led my team through a transformative period by establishing clear goals and KPIs while fostering a culture of accountability. With open lines of communication and continuous feedback, we achieved a significant increase in market share within one year. At webook.com, I would apply similar principles to ensure our commercial team is aligned and motivated to meet our revenue targets.

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How do you handle strategic partnerships and negotiations?

Handling strategic partnerships and negotiations requires a mix of preparation and understanding the mutual benefits each party brings. I focus on building strong relationships based on trust, utilizing data to support negotiation points, and being open to collaboration. For webook.com, I'd ensure that our partnerships align with our strategic goals and enhance our brand positioning.

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What methods do you use to analyze market trends?

I utilize various methods including competitor analysis, customer feedback, and industry reports to analyze market trends. I also keep abreast of technology advancements and consumer behaviors within our sector. For webook.com, leveraging this data will help us adapt our strategies to remain competitive and innovate effectively.

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Describe your experience with team development in a sales environment.

My experience in team development extends to recruiting top talent, providing training programs, and implementing mentorship structures. I believe in creating an environment where team members can grow both professionally and personally, ensuring that each one feels valued and empowered—this approach is something I would bring to webook.com to build a high-achieving sales team.

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What are your strategies for customer acquisition?

I implement multi-channel customer acquisition strategies that include digital marketing, direct outreach, and utilizing strategic partnerships. Understanding the behavior and needs of our target audience is crucial. At webook.com, I would ensure our strategies leverage our high-value offerings and align closely with customer expectations.

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How do you ensure alignment between sales and marketing teams?

To ensure alignment between sales and marketing teams, I promote regular communication and collaborative planning sessions. Developing joint objectives and sharing insights boosts our ability to respond to market changes effectively. For webook.com, this synergy will be crucial for driving qualified leads and ensuring a seamless customer journey.

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What metrics do you focus on for monitoring sales performance?

I focus on metrics such as conversion rates, customer acquisition costs, and client lifetime value, which provide insights into our sales performance. At webook.com, these metrics will help us fine-tune our strategies, identify areas for improvement, and ultimately drive sustainable revenue growth.

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How would you cultivate a results-driven culture within your team?

Cultivating a results-driven culture involves setting clear performance expectations and recognizing achievements. I emphasize accountability and provide the tools needed for success. Regular check-ins and feedback sessions foster engagement and motivation, which I would implement at webook.com to ensure that our commercial team is consistently performing at their best.

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Full-time, remote
DATE POSTED
March 20, 2025

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