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Virtual Assistant

About Us

Surreal is where the world’s leading talent manages their AI likeness. We’re still under wraps, but thrilled to share more with you privately.

The Role

We’re looking for a virtual assistant to help support our remotely distributed team. Some of the functions you might do include:

  1. Recruiting: Sourcing great candidates for us to hire across engineering, design, client relations, and product.

  2. Research: Track and maintain information on potential customers, competitors, and partners.

  3. Product: Helping the product team test and validate completed features, compile customer feedback, and evaluate technology partners we may work with.

  4. Content Moderation: Review the content flagged by our systems to decide if our customers need to be alerted about deepfakes or other questionable content.

  5. Organization: Ensure our files are properly named and filed for ease of use.

About You

We’re looking for the following qualities:

  1. Detail Oriented: You are thorough, complete, and accurate when executing tasks.

  2. Hustle: You can easily work around roadblocks to find another solution. You don’t give up easily, you don’t waste time doing things the hard way. Systems are your friend.

  3. Predictive: You internalize our company goals and priorities, and use that to “see around corners” and predict future pain points to proactively solve and get ahead.

  4. Empathy: You understand the intent and goal of the client, customer, team member and can deliver towards that goal rather than being overly focused on a specific instruction.

  5. Communicative: You’re great at written and verbal communication and do not hesitate to reach out with questions. You can easily go from chat to email to a loom video when needed.

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Virtual Assistant, Surreal

Join our team as a Virtual Assistant at Surreal in Manila, where you'll play a vital role in supporting our remotely distributed workforce. We’re on a thrilling journey as we help the world’s leading talent manage their AI likeness. As a Virtual Assistant, your responsibilities will include recruiting top-notch candidates in engineering, design, client relations, and product, along with conducting essential research on potential customers and competitors. You will assist the product team in testing and validating features, gathering valuable customer feedback, and evaluating technology partners. A key part of your role will involve content moderation, reviewing flagged submissions to ensure we maintain the highest quality standards. Your organizational skills will shine as you manage our documentation, making sure everything is easy to find and use. We're looking for someone who is detail-oriented, has a strong hustle mindset, can predict future needs, understands client goals empathetically, and communicates effectively. If you're looking for a dynamic role filled with diverse tasks, and you love the thrill of a fast-paced environment, Surreal is the perfect place for you to grow your career and be part of something innovative and exciting!

Frequently Asked Questions (FAQs) for Virtual Assistant Role at Surreal
What does a Virtual Assistant at Surreal do?

As a Virtual Assistant at Surreal, you'll engage in a variety of activities that support our remote team. From recruiting top talent to conducting research on business partners, your skills will be essential in keeping our operations running smoothly. You'll also help ensure our product offerings meet customer expectations and mitigate any potential issues, all while maintaining an organized documentation process.

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What skills are necessary for a Virtual Assistant at Surreal?

To thrive as a Virtual Assistant at Surreal, you should possess strong attention to detail, problem-solving skills, and the ability to communicate effectively. Empathy and a proactive attitude are crucial as you'll be working closely with various teams and stakeholders. Being organized and adept at document management will help you excel in this role.

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Is prior experience required for the Virtual Assistant position at Surreal?

Although prior experience in a Virtual Assistant role can be beneficial, Surreal values your skills and attitude even more. If you can demonstrate your ability to manage tasks efficiently, communicate well, and adapt to challenges, then we encourage you to apply regardless of your previous job title.

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How does Surreal support the professional growth of Virtual Assistants?

At Surreal, we believe in fostering an environment for continuous learning. Virtual Assistants here have access to internal training programs, mentorship opportunities with experienced professionals, and the chance to work on diverse projects that enhance their skill sets. Your growth is essential to us!

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What is the work culture like at Surreal for a Virtual Assistant?

The work culture at Surreal is dynamic and collaborative. As a Virtual Assistant, you'll be part of a remote team that encourages input and values each member's contributions. We have a flexible working environment that fosters creativity, communication, and proactive problem-solving.

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How can I apply for the Virtual Assistant position at Surreal?

To apply for the Virtual Assistant position at Surreal, you’ll need to submit your resume along with a cover letter highlighting your relevant skills and experience. Make sure to demonstrate your understanding of the role and express why you’re excited about being part of our innovative team!

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What are the key responsibilities of a Virtual Assistant at Surreal?

As a Virtual Assistant at Surreal, your key responsibilities will include recruiting candidates, conducting research on customers and competitors, assisting product teams, moderating content, and maintaining organizational systems. It's a multi-faceted role that requires versatility and readiness to engage with different areas of the business!

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Common Interview Questions for Virtual Assistant
How do you prioritize tasks as a Virtual Assistant?

When prioritizing tasks as a Virtual Assistant, I assess the urgency and importance of each task. I often use tools like to-do lists or project management software to help visualize my workload and deadlines so that I can allocate my time effectively.

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Can you provide an example of a time you solved a problem creatively?

Certainly! In a previous role, I faced a situation where the team was behind on a project. I organized a quick brainstorming session where we discussed our challenges and developed a step-by-step action plan, delegating tasks based on each person’s strengths, which helped us meet our deadline.

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How do you handle communication with multiple team members?

I believe in maintaining clear and consistent communication. I utilize tools like Slack for quick chats and set up regular check-ins to ensure everyone is aligned. It’s essential to be transparent and to respond promptly to messages to facilitate collaboration.

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What strategies do you use to ensure accuracy in your work?

To ensure accuracy, I always double-check my work before submission. I also maintain checklists for specific tasks and follow up with team members when necessary to confirm that all details are accounted for and correct.

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How do you adapt to changes in task priorities?

Adapting to changes in task priorities requires flexibility. I stay organized and evaluate which tasks are most critical based on new information. By keeping an open line of communication with my team, I can quickly adjust my focus as needed.

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How would you approach recruiting candidates for Surreal?

I would approach recruiting by first understanding the specific needs of the team at Surreal. Then, I would source candidates from various platforms, actively reach out to potential fits, and thoroughly vet them through interviews, assessing both skills and cultural fit.

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What methods do you use for content moderation?

For content moderation, I rely on predefined criteria to evaluate flagged content. I assess it for potential violations, research similar cases, and make decisions based on established guidelines, ensuring both compliance and user safety.

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How do you manage multiple projects simultaneously?

Managing multiple projects involves good organizational skills and time management. I break down projects into smaller tasks, set deadlines, and regularly review my progress. Additionally, I prioritize communication with the relevant teams to stay informed on project developments.

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What tools are you familiar with that assist in virtual assistance tasks?

I am proficient in various tools that assist with virtual tasks, such as project management software like Trello or Asana, communication platforms like Slack, and document collaboration tools like Google Workspace. These tools make coordination and information sharing seamless.

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Why do you want to work as a Virtual Assistant for Surreal?

I am excited about the opportunity to work as a Virtual Assistant for Surreal because I admire your innovative approach to technology and AI. I believe my skills align well with your needs, and I'm eager to contribute to a forward-thinking company that values creativity and collaboration.

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Surreal Software was an American video game developer based in Kirkland, Washington, and a subsidiary of Warner Bros. Interactive Entertainment, known for The Lord of the Rings: The Fellowship of the Ring, The Suffering and Drakan series. Surreal ...

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Full-time, remote
DATE POSTED
November 24, 2024

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