As a Technical Account Executive at Locution Systems, your responsibilities include driving the complete project lifecycle, from initial consultation through sales and implementation. You will build and maintain relationships with key public safety decision-makers, navigate complex municipal procurement processes, and develop technical proposals that meet the specific needs of fire departments. Additionally, you will manage implementation projects, collaborate with internal teams on system integration, and attend industry trade shows to represent our solutions.

To apply for the Technical Account Executive position at Locution Systems, you'll need a Bachelor's degree in Business, IT, or a related field, or equivalent experience. A proven background in relationship-based or technical sales—ideally within public safety technology—is crucial. Familiarity with civil service operations, municipal procurement, strong project management skills, and experience with Salesforce or similar CRM systems will set you apart.

As a Technical Account Executive at Locution Systems, you'll be part of a small, dynamic team based in Golden, Colorado. The work environment is collaborative and values independent initiative. Expect to engage with various levels within organizations, fostering relationships that truly matter in enhancing public safety. The role may involve occasional travel for customer meetings and industry events, providing a balanced mix of office and fieldwork.

The salary for a Technical Account Executive at Locution Systems starts at $70,000 and is commensurate with experience. In addition to the competitive base salary, there is a commission structure designed to promote long-term project success, along with beneficial employee perks such as fully covered health insurance and a 401K matching program.

At Locution Systems, professional growth is supported through a variety of means including ongoing training in public safety technology aspects and sales strategies. Technical Account Executives are encouraged to attend industry trade shows and conferences, where they can develop their expertise while networking with peers. The company also nurtures a culture of collaboration, allowing team members to learn from one another and enhance their own skills.

When answering this question, focus on specific projects or experiences that highlight your understanding of public safety operations. Share how you've engaged with fire departments or related organizations, the challenges you faced, and the solutions you proposed.

Discuss your strategies for staying organized and maintaining relationships throughout lengthy sales cycles. Highlight any specific tools or methods you use, such as CRM systems, to keep track of progress and consistently follow up with potential clients.

Focus on the importance of trust and credibility. Share examples of how you've succeeded in networking, leveraging experience in the industry, and demonstrating how your solutions meet their specific needs.

Discuss your project management skills and how you facilitate clear communication between all stakeholders. Provide examples of past implementations you've led that illustrate your ability to navigate challenges and ensure customer satisfaction.

Explain your research and analysis process. Detail how you assess a client's needs, collaborate with internal teams, and tailor proposals that articulate the solutions you can offer, underlining the benefits for the client.

Use a specific example that illustrates your problem-solving skills. Describe the context, what made it challenging, the steps you took to address the challenge, and the outcome to showcase your resilience and adaptability.

Emphasize how you collaborate with both internal teams (like engineering and support) and external stakeholders (like clients and partners) to ensure project success. Provide examples of how this collaboration has led to improved outcomes.

Share your methods for following industry news, such as attending trade shows, subscribing to relevant journals, or joining professional organizations. Emphasize your commitment to continuous learning in the field.

Reference specific CRM tools, like Salesforce, that you've effectively used in your previous roles. Discuss how these tools have helped you track sales activities, manage client interactions, and analyze data to improve your strategies.

Reflect on your passion for public safety solutions and your interest in contributing to a company like Locution Systems that has a meaningful impact on communities. Talk about how your skills align with their mission and how you can help shape the future of their technology.