Technical Account Executive

Switchboard, a hiring agency, is seeking a Technical Account Executive for our client, an industry leader in Fire Station Alerting systems. This Golden, Colorado-based role offers an opportunity to drive complex sales cycles and implementations that directly impact emergency response times across North America

The Company

Based in beautiful Golden, Colorado, Locution Systems is a pioneer and leader in the Fire Station Alerting Industry. For over 30 years, they've been improving response times, reducing dispatcher stress, and enhancing quality of life for first responders. Their systems protect the lives and properties of over 50 million people across North America.

The Role

We're seeking a Technical Account Executive who understands the unique dynamics of public safety and can guide complex projects from initial consultation through successful deployment. This role combines technical sales expertise with project management skills to serve fire departments across North America.

Key Responsibilities

• Drive the complete project lifecycle: from initial discovery through sales, implementation, and ongoing success

• Build and maintain relationships with Fire Chiefs and key public safety decision-makers

• Navigate municipal procurement processes and long-term sales cycles

• Develop technical proposals and presentations that address specific fire department needs

• Manage implementation projects, ensuring smooth deployment and customer satisfaction

• Collaborate with internal teams to ensure successful system integration

• Attend industry trade shows and conferences to build relationships and showcase our solutions

• Document project progress and maintain accurate records in Salesforce

• Provide technical expertise during pre-sales and implementation phases

Ideal Background

• Experience in public safety, fire service, or military strongly preferred

• Understanding of civil service operations and municipal procurement processes

• Technical or mechanical aptitude with hardware systems

• Background in complex B2B sales with long sales cycles

• Strong project management and organizational skills

• Comfort with both strategic sales and hands-on implementation

Required Qualifications

• Bachelor's degree in Business, IT, or related field (or equivalent experience)

• Proven track record in relationship based sales, technical sales, or public safety technology

• Excellent communication abilities across all levels of organization

• Willingness to travel for customer meetings and trade shows

• Ability to work independently while contributing to a small, dynamic team

• Experience with Salesforce or similar CRM systems

Benefits

• Competitive base salary starting at $70,000 (commensurate with experience)

• Commission structure aligned with long-term project success

• 100% employer-covered health insurance

• 401K matching program