Enterprise Account Manager

As an Enterprise Account Manager at Syndigo, you will be responsible for managing relationships and developing strategies for our major clients. This includes creating customized account plans, leading strategic negotiations, and ensuring that customer needs are met through a consultative sales process. Your role is pivotal in achieving client renewals and growth while demonstrating the value of Syndigo's solutions.

To thrive as an Enterprise Account Manager at Syndigo, you'll need strong relationship-building skills, a good understanding of technology, and experience in B2B sales. Comfort with databases and a track record of developing enduring industry relationships are essential. Effective communication skills at all management levels are also crucial for crafting compelling sales presentations and proposals.

The ideal candidate for the Enterprise Account Manager position at Syndigo should have at least 5 years of B2B sales experience, particularly in client and relationship management. A Bachelor's Degree or equivalent experience is required. Your expertise in navigating complex organizations and your proven ability to develop business opportunities will be key in this role.

The budgeted salary range for the Enterprise Account Manager position at Syndigo is between $125,000 and $135,000 USD. Additionally, this role is commission eligible, providing further financial incentives based on performance.

Absolutely! At Syndigo, we value diversity, equity, and inclusion as fundamental components of our corporate culture. We believe that varying perspectives fuel innovation and creativity, and we are committed to fostering an environment where all employees feel welcome and valued. Joining Syndigo means becoming part of a team that actively celebrates individual differences and builds on our collective strengths.

When answering this question, focus on specific examples of accounts you've managed. Highlight your ability to develop strategic plans that align with the clients' business goals. Discuss any challenges you faced and how you resolved them, showcasing your consultative sales approach.

Emphasize your interpersonal skills and the importance of active listening. Discuss how you identify stakeholders' priorities and align them with your solutions. Share examples of how you’ve nurtured relationships to ensure long-term engagement and success.

Explain your approach to prioritization, such as using tools or frameworks to assess the urgency and importance of tasks. Mention any successful strategies you’ve employed in managing multiple client accounts simultaneously and ensuring all client needs are met.

Share your methods for staying informed, such as reading industry publications, attending webinars, and leveraging your professional network. Discuss how this knowledge helps you provide relevant, timely advice to your clients.

Prepare an example that illustrates your problem-solving skills and highlights your ability to remain calm under pressure. Detail the issue, your actions to resolve it, and the successful outcome that resulted from your efforts.

Discuss your negotiation style, whether collaborative or assertive, and the importance of understanding the client's needs during the process. Share specific negotiation tactics you've used to achieve win-win outcomes for both parties.

Highlight the elements you incorporate into an account plan, such as client goals, industry challenges, and how Syndigo’s solutions align with these aspects. Stress your ability to create tailored strategies that align with clients' broader business objectives.

Success for an Enterprise Account Manager can be measured through client satisfaction, retention, and growth metrics. Discuss how you track progress towards annual revenue goals and the key performance indicators that matter most in your role.

Prepare to discuss a specific instance where you analyzed data to derive insights that led to improved client decision-making. Emphasize how your data-backed recommendations benefited the client's business and strengthened your professional relationship.

Reflect on your personal motivators, whether they be achieving targets, helping clients succeed, or being part of a high-performance team. Relate these to your professional achievements to demonstrate your fit for the role.