Manager, Regulatory Compliance - US

The Manager, Regulatory Compliance at TD SYNNEX plays a crucial role in overseeing compliance operations related to Export, Import, Hazmat, and Cash Compliance. Responsibilities include managing daily compliance issues, developing training programs, conducting audits, and providing support to internal teams as well as external governmental agencies. This position is central to ensuring that all operations meet regulatory standards.

To qualify for the Manager, Regulatory Compliance position at TD SYNNEX, candidates typically need 3 to 5 years of relevant experience in regulatory compliance, with a preference for those who have directly managed or supervised employees for 1 to 3 years. A bachelor's degree is preferred, and strong communication and organizational skills are essential, alongside the ability to work independently and manage confidential information.

The team culture for the Manager, Regulatory Compliance role at TD SYNNEX is collaborative and inclusive. You will manage a team of 5-6 employees committed to professional development and compliance excellence. The company values diversity, equity, and inclusion, and encourages personal and professional growth through various programs. You’ll have plenty of opportunities to connect with peers and participate in community activities.

Essential skills for success in the Manager, Regulatory Compliance role at TD SYNNEX include strong leadership and organizational capabilities, excellent communication, the ability to negotiate effectively, and meticulous attention to detail. Additionally, being adept at managing compliance data and conducting audits are critical skills to ensure operational compliance and address any issues that arise.

The Manager, Regulatory Compliance position at TD SYNNEX offers flexibility, with options for remote work. If located in Clearwater, FL or Greenville, SC, it can also be a hybrid role. However, candidates should expect occasional travel and non-standard work hours as the business requires.

When responding to this question, detail specific compliance issues you've managed in past roles, how you approached them, and the outcomes. Highlight any successful audits, training initiatives you led, or regulatory compliance projects you played a key role in at previous companies.

Discuss your strategies for keeping your team informed about regulatory changes, such as providing ongoing training, subscribing to industry newsletters, or attending relevant webinars and conferences. Emphasize your commitment to continuous learning and how it benefits the team's compliance efforts.

Mention specific ERP systems you have experience with and how they facilitated compliance in previous roles. Illustrate how you streamlined compliance data processes or improved data accuracy, thus enhancing reporting effectiveness.

Explain the methodical approach you take to address compliance gaps, such as investigating the root causes, implementing corrective actions, and developing preventive measures. Highlight your analytical skills and attention to detail in ensuring compliance.

Describe your conflict resolution skills and how you prioritize collaboration and understanding over confrontation. You might mention discussing the policy in question, seeking to understand their perspective, and finding a solution that aligns with regulatory standards and team agreement.

Share specific training methods you have utilized effectively, such as interactive workshops, e-learning modules, or practical case studies. Illustrate how these methods facilitate better understanding and retention of compliance information among teams.

Talk about your ability to translate complex compliance requirements into clear, understandable language for non-compliance professionals. Stress the importance of creating a comfortable dialogue and encouraging questions to ensure clarity and adherence.

Outline a specific audit you led, the objectives you set, the process you followed, and the outcome. Highlight any identified issues and how you resolved them, focusing on your problem-solving and leadership capabilities.

Explain the importance of meticulous record-keeping in compliance roles and the systems or software you've employed. Discuss your strategies for ensuring data is accurate, up-to-date, and accessible to colleagues and auditors.

Talk about your approach to integrating compliance training into team processes and daily operations. Give examples of how you've worked closely with other departments to help them understand compliance implications through presentations, one-on-one sessions, or resource sharing.