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Chief Business Officer

In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. We are passionate open source enthusiasts at heart and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications.


We value diverse opinions and open dialogue to spur ideas. We believe in working together to achieve our goals and we pride ourselves on a flexible work culture. We're an international company that understands how to cultivate an inclusive environment across remote teams.


And we're a great place to work too – we've been named a "Best Place to Work" by Inc.,the San Francisco Business Times and the Silicon Valley Business Journal, and we won six workplace awards from Comparably this year. We have been recognized by Deloitte as one of the 500 fastest-growing organizations for the last four years.


We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you?


Position Overview:

The Chief Business Officer (CBO) will be a key member of the executive team, reporting directly to the CEO and driving operational excellence across all functions. This leader will be responsible for optimizing performance, enabling speed, scale, and efficiency, and aligning operations with the company's growth objectives. By overseeing multiple operations teams, the CBO will build and enable scalable processes, foster cross-functional alignment, and ensure a data-driven approach to decision-making. This role is critical to achieving operational efficiency, empowering teams, and accelerating the company's growth trajectory.


What you will do


Strategic Leadership:
  • Develop and execute a comprehensive business operations strategy that aligns with the company's growth goals and customer-first approach.
  • Partner with executive leadership to define key performance indicators (KPIs) and success metrics across all functions.
  • Foster cross-functional collaboration to ensure alignment on GTM strategies and execution, driving a seamless customer journey from acquisition to retention.
  • Provide executive-level insights on sales performance, identifying market trends and opportunities for expansion, guiding resource allocation and investment decisions.


Team Leadership & Cross Functional Alignment
  • Build, develop, and mentor high-performing teams, ensuring alignment with company goals and fostering a culture of accountability, innovation, and performance excellence.
  • Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
  • Collaborate cross-functionally, including with Sales, Marketing, Customer Success and Product teams to enable revenue growth through data-driven insights, streamlined processes, and strategic decision-making.
  • Collaborates extensively with the CEO, CFO, CTO, and CMO to ensure cohesive decision-making and strategic alignment.
  • Drive interlock with global field leaders, enablement stakeholders, product managers, and executive leadership to define a clear vision and strategy aligned to our growth objectives.


Operational Excellence:
  • Deliver operational excellence in pipeline, forecast, and reporting by delivering analytics and insights to Sales, CS, Marketing and Finance leadership that measure key business drivers.
  • Drive process enhancements and oversee the communication and coordination globally and cross-functionally, ensuring seamless internal alignment and a strategic, optimized approach to selling Sysdig's products.
  • Optimize end-to-end processes in deal management, pricing, contracts, and revenue recognition to ensure seamless execution from lead generation to revenue realization.
  • Design and implement scalable systems and technologies, streamlining cross-functional workflows.
  • Manage the internal tech stack (including but not limited toCRM, CPQ, and analytics tools ) to ensure systems are optimized and integrated across the organization.


Revenue Growth Enablement:
  • Oversee the entire order-to-cash lifecycle, including order management, invoicing, revenue recognition, collections, and cash application, ensuring accuracy, efficiency, and compliance with company policies and SaaS-specific accounting standards.
  • Design and implement a comprehensive sales enablement strategy aligned with business goals to empower the sales team to achieve and exceed revenue targets.
  • Oversee the adoption and usage of sales tools (e.g., CRM, sales engagement platforms) to enhance productivity, pipeline visibility, and deal success rates.
  • Develop, implement, and manage scalable, performance-driven sales compensation plans that align with business objectives and incentivize desired sales behaviors.


What you will bring with you
  • Strong analytical and strategic thinking skills, with a demonstrated ability to make data-driven decisions and solve complex problems.
  • Exceptional leadership and team-building capabilities, with experience managing diverse and global cross-functional teams.
  • Skilled in leading large-scale transformations and ensuring organizational adoption of new processes or systems.
  • Strong executive presence with excellent communication, collaboration, and influencing skills.


What we look for
  • 15+ years of experience in operational leadership roles within high-growth SaaS companies, ideally in the cloud security space.
  • Proven expertise in leading operations, including but not limited to Sales Operations, Marketing Operations, Deal Desk, and Quote-to-Cash processes.
  • Deep understanding of GTM strategies, with a track record of driving revenue growth through operational excellence.
  • Experience with CRM and GTM tech stacks (e.g., Salesforce, CPQ tools, best of breed prospecting and sales analytics tools) is highly preferred.


Why work at Sysdig?
  • We're a well funded startup that already has a large enterprise customer base
  • We have an organizational focus on delivering value to customers
  • Our open source tools are widely used and loved by technologists & developers


When you join Sysdig, you can expect:
  • Great compensation package, including equity opportunities
  • An international culture with employees in more than 40 countries
  • Flexible work arrangement
  • Mental well-being support for you and your family and company-wide wellness days
  • Development opportunities


We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.


Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.


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CEO of Sysdig
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Suresh Vasudevan
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What You Should Know About Chief Business Officer, Sysdig

Looking for an exciting opportunity in cloud security? Sysdig, a leader in the industry, is on the lookout for a Chief Business Officer who will play a pivotal role in shaping our business operations. As our CBO, you'll join an innovative team that values collaboration, inclusion, and diverse perspectives—everything we need to drive our mission of enhancing cloud security worldwide. Your responsibilities will include developing and executing a comprehensive operations strategy that aligns with our growth ambitions. You will work directly with executive leadership to set key performance indicators (KPIs) that measure success across various functions. We take pride in our flexible work culture that allows you to thrive while still achieving professional excellence. A big part of your role will be to foster cross-functional collaboration, ensuring that our sales, marketing, and product teams are all working seamlessly together. We're counting on your strong analytical skills and strategic thinking to make data-driven decisions that propel Sysdig forward. Your leadership will help nurture high-performing teams, fostering a culture grounded in accountability and innovation. If you're passionate about driving operational excellence and empowering teams to reach their full potential, then Sysdig is the place for you. Join us, and let’s redefine cloud-native security together!

Frequently Asked Questions (FAQs) for Chief Business Officer Role at Sysdig
What are the key responsibilities of the Chief Business Officer at Sysdig?

The Chief Business Officer (CBO) at Sysdig is responsible for optimizing performance across all operational functions. This includes developing a business operations strategy, defining KPIs, ensuring alignment across teams, and delivering insights on sales performance. The CBO plays a crucial role in driving cross-functional collaboration which ultimately enhances the customer experience and fosters growth.

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What qualifications are required for the Chief Business Officer role at Sysdig?

Candidates for the Chief Business Officer position at Sysdig should have at least 15 years of experience in operational leadership roles, preferably within high-growth SaaS companies in the cloud security sector. Expertise in managing diverse teams and a deep understanding of go-to-market strategies are also crucial, along with experience in CRM and operational tech stacks.

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How does the Chief Business Officer at Sysdig contribute to revenue growth?

The Chief Business Officer at Sysdig is integral to driving revenue growth by overseeing the entire order-to-cash process, implementing sales compensation plans, and optimizing deal management procedures. By enabling the sales team with effective tools and strategies, the CBO helps maximize revenue potential and ensures efficient execution from lead generation to revenue realization.

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What is the work culture like for the Chief Business Officer at Sysdig?

Sysdig promotes a flexible, inclusive, and collaborative work culture. As Chief Business Officer, you'll be part of an international team where diverse opinions are valued and open dialogue fosters innovation. We emphasize a balance of professional excellence and personal well-being, offering mental wellness support and flexible work arrangements.

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What role does the Chief Business Officer play in team leadership at Sysdig?

As the Chief Business Officer at Sysdig, you will build, develop, and mentor high-performing teams while fostering a culture of accountability and continuous improvement. Collaboration with other executives and cross-functional teams will be essential to align goals and ensure that every team member is empowered to contribute to Sysdig's overarching mission.

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Common Interview Questions for Chief Business Officer
How would you develop a business operations strategy for Sysdig?

To develop a business operations strategy for Sysdig, I would first analyze the company's growth goals and current operational processes. Collaborating with executive leadership, I would define clear KPIs and ensure that the strategy aligns with our customer-first approach. Gathering insights from various teams would allow me to create a data-driven plan focused on optimizing efficiency and driving revenue growth.

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Can you describe your experience with cross-functional teams?

In my previous roles, I've successfully led cross-functional teams by fostering open communication and collaboration. I believe in establishing shared goals between departments, such as Sales, Marketing, and Product, to create a seamless experience for customers. By utilizing data and regular feedback loops, I've ensured that teams are aligned and working towards common objectives.

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What is your approach to driving operational excellence?

My approach to driving operational excellence involves integrating analytical insights into decision-making while empowering teams with the right tools and processes. I prioritize clarity in communication, emphasize accountability, and foster a culture of continuous improvement. By regularly assessing performance metrics and operational workflows, I can identify areas for enhancement and implement effective solutions.

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How would you handle underperforming team members at Sysdig?

When facing underperforming team members, my first step would be to understand the root causes of their challenges through open dialogue. I believe in setting clear expectations and offering constructive feedback, as well as providing additional resources or training if necessary. My goal is to support them in their development journey while aligning their contributions with team objectives.

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How will you ensure scalability in processes at Sysdig?

To ensure scalability in processes at Sysdig, I would focus on designing and implementing systems that can adapt to growth. This involves identifying essential workflows, automating repetitive tasks, and integrating cross-functional tools to streamline operations. Regular assessments of the processes will help in making necessary adjustments to optimize performance as the company scales.

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What are some key metrics you would track for sales performance?

Key metrics I would track for sales performance include customer acquisition cost, conversion rates, sales cycle length, and revenue growth rates. Additionally, I would monitor customer retention rates and net promoter scores to gain insights into customer satisfaction and loyalty. These metrics will help guide resource allocation and identify opportunities for improvement.

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How do you prioritize competing business objectives?

In cases of competing business objectives, I believe in aligning priorities with the company's overall goals, customer needs, and data analysis. By engaging with stakeholders and gathering input, I can weigh the potential impact of each objective and make informed decisions that best serve the organization’s growth strategy and operational efficiency.

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What experience do you have with CRM tools?

I have extensive experience with CRM tools such as Salesforce, having used them to drive sales insights and improve team performance. My expertise includes customizing CRM functionalities to match business processes, training team members on best practices, and ensuring that the system is leveraged effectively to enhance pipeline visibility and deal success.

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How do you ensure effective communication between different functions?

To ensure effective communication between different functions, I encourage regular cross-team meetings and updates that foster transparency and collaboration. Utilizing collaborative tools and platforms can also enhance communications, allowing teams to share insights and progress updates seamlessly. Building a culture of open dialogue is essential to aligning everyone on shared goals.

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How do you stay current with industry trends related to cloud security?

To stay current with industry trends in cloud security, I regularly engage with relevant publications, attend webinars, and participate in industry networking events. I also value continuous learning and tend to follow thought leaders in the space on various platforms. Keeping an ear to the ground allows me to anticipate market changes and adapt our strategies effectively.

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Sysdig is a monitoring solution company based in San Francisco, California that offers visibility into cloud and container performance. We protect the build pipeline and detect and respond to runtime threats for our consumers.

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Full-time, hybrid
DATE POSTED
December 3, 2024

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