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Provider Outreach Specialist

Important Instructions
Please take your time with your application, you do not need to be first to apply or in the first few hundred to get this job.

Rest assured, all applications are carefully reviewed and every candidate will receive an update on the status of their application. We kindly ask that you do not directly contact our Support Team, Recruiting Team, or other Tangelo employees for updates.

About Tangelo!

At Tangelo, we improve access to nutritious, delicious food for low-income families and those with chronic conditions. Our platform provides subsidized medically tailored meals and healthy grocery delivery at reduced or even free costs through partnerships with insurance companies, governments, universities, non-profits, and employers.

Working on the Growth Department

We are seeking a Provider Outreach Specialist with a nutrition background to build relationships with healthcare providers, hospitals, clinics, and community-based organizations (CBOs) that serve Medicaid populations. The right person for this role understands just how much food impacts health and is passionate about spreading that knowledge to providers who can offer our services to their patients. We’re excited about meeting people from all backgrounds who meet this criteria. 

What You’ll Get to Do

  • Report to the Director of Provider Engagement.

  • Travel to local healthcare providers, hospitals, and health clinics to establish and maintain relationships.

  • Build partnerships with caseworkers, clinical teams, and large CBOs.

  • Deliver tailored nutritional educational materials and workshops.

  • Represent Tangelo at enrollment and promotional events, including public speaking engagements, Q&A sessions, and community fairs.

  • Work cross-functionally with Account Managers, Sales, and Operations teams to support provider engagement.

  • Document all outreach and provider interactions in HubSpot or other CRM tools.

  • Stay informed on Medicaid-related policies and industry best practice.

  • Spin up the function in a new territory and eventually help hire additional staff.

What You’ll Bring to the Team

  • 2+  years of experience in Provider Outreach, Sales, or Account Support.

  • Background in Pharmaceutical Sales, Public Health, Nutrition, and/or Healthcare Policy is a plus.

  • Strong understanding of medical terminology.

  • Proficiency with HubSpot or other CRM platforms.

  • Experience in a fast-paced startup environment preferred.

  • Excellent communication and relationship-building skills.

  • Up to 2-3 days of travel expected per week within the assigned region.

Don't Meet All of the Qualifications?

Apply anyway! We're aware that many people only apply for a job when they've met every requirement listed in a job description. At Tangelo, we hire the PERSON, not the resume. We value diversity, in experiences and backgrounds, and are committed to providing equal opportunity for all applicants and employees. While there are certain requirements that exist for all open positions, we want to get to know YOU above all else when making our hiring decisions. Go for it.

Our Commitment to Transparency

At Tangelo, we are committed to transparent & equitable practices across our entire organization. This is a critical component of our hiring process and as such, compensation and other benefits for this role will be discussed during your first interview to ensure a fair interviewing experience and effective use of your time. No questions are off-limits as we believe complete transparency leads to an enjoyable hiring experience for all involved.

Compensation Philosophy

The compensation range listed represents the total cash value, which includes a combination of base salary and an annual bonus or variable compensation. This range does not account for equity, which is included in the overall compensation package.

Compensation estimates are based on market data about the role and level, while individual compensation offers will be determined by factors such as job-related knowledge, skills, and experience.

What We Offer

  • Competitive compensation and equity (we want everyone to be a stakeholder).

  • Unlimited PTO and 11 public holidays.

  • Medical, dental, and vision with Kaiser options for selected states.

  • HSA options if you are enrolled in one of our High Deductible Health Plans.

  • Employer paid Life and Accidental Death & Dismemberment Insurance.

  • Access to One Medical, Health Advocate, Talkspace, Teladoc, and Kindbody.

  • $500 annual allowance for Self-Care.

  • Eight weeks of fully paid parental leave after eight months of employment.

  • Company provided MacBook for all employees.

  • Remote-first work environment for most employees. If you join our Field Team, you have the opportunity to WFH at least 1 day/week.

Beware of Job Scams

It has come to our attention that fraudulent job offers claiming to be from Tangelo are circulating online. Please note:

  • Tangelo will never ask for payment, financial information, or personal details such as Social Security numbers during the application process.

  • All official communication from Tangelo will come from the email domain jointangelo.com.

  • Every legitimate job offer from Tangelo is preceded by an interview process initiated and coordinated by our Talent Acquisition team.

Equal Employment Opportunity Statement

We value a diverse environment. Tangelo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran, sexual orientation, gender identity or expression, or any characteristic protected by federal, state or local laws.

Average salary estimate

$62500 / YEARLY (est.)
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$55000K
$70000K

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What You Should Know About Provider Outreach Specialist, Tangelo

Are you passionate about nutrition and eager to make a difference in people's lives? Join Tangelo as a Provider Outreach Specialist in Los Angeles! At Tangelo, we recognize the crucial role food plays in health, and we are committed to providing low-income families access to nutritious meals. In this dynamic position, you will grow relationships with healthcare providers, hospitals, and community-based organizations aimed at serving Medicaid populations. You'll have the opportunity to travel around the area, sharing tailored nutritional education and representing Tangelo in various community events. Working alongside our Director of Provider Engagement, your role will involve collaborating with caseworkers and clinical teams to ensure our services reach those who need them most. With our commitment to diversity and inclusion, we welcome applicants from all backgrounds and experiences who are eager to contribute to our mission. If you are ready to spin up the outreach function in a new territory and help us expand our impact, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Provider Outreach Specialist Role at Tangelo
What are the main responsibilities of a Provider Outreach Specialist at Tangelo?

As a Provider Outreach Specialist at Tangelo, you will engage with local healthcare providers and community organizations to foster partnerships that improve access to nutritious meals for Medicaid populations. Your responsibilities include attending community and enrollment events, delivering nutrition workshops, and documenting outreach efforts in CRM tools like HubSpot. Building strong relationships with caseworkers and clinical teams is essential for maximizing the reach of our services.

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What qualifications do I need to apply for the Provider Outreach Specialist role at Tangelo?

To apply for the Provider Outreach Specialist position at Tangelo, you should have at least 2 years of experience in provider outreach, sales, or account support, ideally in the healthcare or nutrition sectors. A strong understanding of medical terminology and proficiency in CRM platforms like HubSpot are also advantageous. Although a background in Pharmaceutical Sales or Public Health can enhance your candidacy, passionate individuals who meet our mission are encouraged to apply regardless of their complete experience.

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Is travel expected for the Provider Outreach Specialist position at Tangelo?

Yes, the Provider Outreach Specialist role at Tangelo involves some travel, typically ranging from 2 to 3 days per week within your assigned region. This travel allows you to connect with healthcare providers, hospitals, and clinics in person, helping you build meaningful relationships to enhance our outreach efforts effectively.

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What type of culture can I expect while working as a Provider Outreach Specialist at Tangelo?

At Tangelo, we foster a diverse and inclusive culture, particularly within the Growth Department where the Provider Outreach Specialist role lies. We value a transparent work environment where everyone's contributions are recognized. We believe in hiring for potential and passion rather than just on paper, so all backgrounds are welcome. You'll find a supportive team passionate about improving access to nutritious food and making a real difference in the community.

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What benefits does Tangelo offer for the Provider Outreach Specialist position?

Tangelo provides a competitive compensation package for the Provider Outreach Specialist role, along with a range of attractive benefits. The package includes unlimited PTO, medical, dental, and vision insurance options, an annual self-care allowance, parental leave, and well-being services. Working in a remote-first environment further adds to flexibility, allowing you to perform at your best while engaging with communities.

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Common Interview Questions for Provider Outreach Specialist
How do you approach building relationships with healthcare providers?

To effectively establish relationships with healthcare providers, I emphasize understanding their needs and demonstrating how Tangelo's programs align with their goals. By listening actively and offering tailored solutions, I can build trust and foster long-term partnerships.

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Can you provide an example of a successful outreach initiative you've led?

In my previous role, I organized a series of community workshops to educate healthcare providers about nutritional resources. By tailoring the content to address specific community needs and collaborating with local leaders, we boosted participation by 75%, resulting in increased referrals to nutrition programs.

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How do you handle differences of opinion with team members when developing outreach strategies?

I prioritize open communication and strive to understand different perspectives. I believe in collaborative discussions where we weigh the pros and cons. This helps us arrive at a consensus that aligns with our shared objectives, ensuring the best approach to outreach.

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What techniques do you use to stay organized and track outreach efforts?

I leverage CRM tools like HubSpot for efficient tracking of outreach activities. I regularly update contacts, document interactions, and set reminders for follow-up actions. Additionally, I use spreadsheets to analyze the success of various initiatives and strategize future engagements.

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How would you promote Tangelo's services at an event?

At events, I focus on delivering engaging presentations that highlight Tangelo’s mission and the impact of nutrition on health. I would use success stories and visual aids to create an emotional connection with the audience, followed by interactive Q&A sessions to address their queries.

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How do you keep up with changes in Medicaid policies that might impact outreach?

I stay informed by subscribing to relevant newsletters and attending industry webinars that discuss changes in Medicaid policies. Additionally, I collaborate with key stakeholders to ensure we are always compliant and informed about new regulations that may affect our outreach efforts.

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What role does nutrition education play in your outreach strategy?

Nutrition education is central to my outreach strategy as it empowers healthcare providers to make informed recommendations to their patients. By effectively communicating the importance of healthy eating, I can enhance referrals to our meal programs.

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How do you assess the effectiveness of your outreach efforts?

I measure the effectiveness of outreach through key performance indicators, such as the number of partnerships developed, feedback from healthcare providers, and referral rates to our services. Regular reviews and adjustments based on data allow for continuous improvement.

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What motivates you to work in the field of nutrition and community health?

My motivation stems from a personal belief in the significant impact nutrition has on overall health. Seeing the positive change in communities when they access better food options inspires me to work tirelessly in outreach roles, ensuring that everyone has the opportunity to thrive.

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How do you plan to increase awareness of Tangelo’s services among potential providers?

I plan to increase awareness through a strategic blend of personal outreach, active participation in community events, and creating informative materials tailored to providers. Building a solid network and presenting tangible benefits of our services will drive interest and partnership growth.

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DATE POSTED
February 18, 2025

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