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Fraud Business Intelligence Specialist (SAS, Tableau)

Work Location:Mount Laurel, New Jersey, United States of AmericaHours:40Pay Details:$86,840 - $139,360 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:Analytics, Insights, & Artificial IntelligenceJob Description:The Fraud Business Intelligence Specialist(SAS & Tableau) manages a diverse portfolio of business activities / reporting. This role is responsible to provide the design / development of complex presentations, reports, dashboards and scorecards to support business needs; ensures alignment of metrics across the organization using SAS, Tableau, SQL, Python, BI Skills, and Automation. This role acts a technical working lead / resource to others. This role works closely with senior leadership on significant projects. Additionally, this role drives the streamline, healthiness, and simplification of the reporting stack, ensuring optimal efficiency and clarity.This is a Remote career opportunitySchedule:Monday - Friday8:00am to 5:00pmDepth & Scope:• Works autonomously and accountable for acting as a lead within a specialized BI & Reporting function and may provide work direction to others• Provides seasoned specialized knowledge, advice, and/or guidance to various stakeholders and team members• Expert knowledge of reporting and BI platforms, tools and techniques used within enterprise and within broader industry and ability to effectively leverage it to support broad range of reporting and BI functions• Expert at utilizing data sources across the organization with ability to integrate data across multiple platforms• Expert at utilizing data visualization techniques / tools across the organization to support multiple businesses• Manages communication at senior and executive level• Works effectively across multiple business units with numerous stakeholders to deliver reporting and BI solutions• Scope of role may have enterprise impact• Generally, focuses on broad range of complex issues that may span from medium – long term issues (e.g. 6-12 months)• Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise• Oversees and/or independently performs tasks from end-to-endEducation & Experience:• Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;• 5+ year of relevant experience; higher degree education and research tenure can be counted• Experience with SAS, Tableau, SQL, Python, BI Skills, Automation is preferredCustomer Accountabilities:• Initiates and provides leadership, tactical / technical direction and planning input for all business relevant information• Elicits information requirements and articulates those requirements in a manner that can be easily understood by other data and business partners• Identifies data elements to address reporting requirements• Streamlines and improves existing reporting to eliminate errors and redundancies• Ad-hoc reporting and derived insight analysis as required to support internal and external business partners• Provides on-going communications on project status and systems capabilities• Leads on enterprise data visualization needs and ensures related activities to overall strategies are completed• As the leading subject matter expert, provides advisory or consultative services for supported colleagues and/or businesses regarding multi-format data visualization techniquesShareholder Accountabilities:• Adheres to enterprise frameworks or methodologies that relates to activities for our business area• Ensures respective programs / policies / practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate• Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)• Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provides guidance for complex situations• Conducts internal and external research projects; supports the development / delivery of presentations / communications to management or broader audience• Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs / policies / practices• Monitors service, productivity and assesses efficiency levels within own function and implements continuous process / performance improvements where opportunities exist• Leads / facilitates and/or implement actions / remediation plans to address performance / risk / governance issues• Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetiteEmployee/Team Accountabilities:• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest• Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit• Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques• Participates in personal performance management and development activities, including cross training within own team• Keeps others informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices• Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships• Contributes to a fair, positive and equitable environment that supports a diverse workforce• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externallyWho We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)Additional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationIf you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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What You Should Know About Fraud Business Intelligence Specialist (SAS, Tableau), TD Bank

Are you ready to take your career to the next level as a Fraud Business Intelligence Specialist at TD in Jacksonville, FL? In this role, you'll tackle a diverse portfolio of business activities while using your expertise in SAS, Tableau, and SQL to design and develop complex reports and dashboards. Your primary focus will be on supporting business needs through engaging data presentations and ensuring metrics align seamlessly across the organization. You will be the go-to expert, collaborating closely with senior leadership on significant projects, while streamlining and simplifying the reporting stack to boost efficiency. With your strong background in business intelligence tools and data visualization techniques, you'll play a critical role in optimizing data sources, improving reporting accuracy, and providing insightful analysis to stakeholders. Working remotely from Jacksonville, you'll enjoy a supportive environment with ample growth opportunities. At TD, we believe in empowering our colleagues with the resources they need to reach their full potential, both professionally and personally. Join us on this exciting journey, and let’s make a difference together!

Frequently Asked Questions (FAQs) for Fraud Business Intelligence Specialist (SAS, Tableau) Role at TD Bank
What are the main responsibilities of the Fraud Business Intelligence Specialist at TD?

As a Fraud Business Intelligence Specialist at TD, you'll manage various business activities, focusing on designing and developing reports, dashboards, and scorecards to support business needs. You'll ensure data alignment across the organization using tools like SAS, Tableau, and SQL, while optimizing the reporting stack for clarity and efficiency.

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What qualifications are necessary for the Fraud Business Intelligence Specialist role at TD?

To excel as a Fraud Business Intelligence Specialist at TD, candidates should ideally hold a technical degree in fields such as math, physics, engineering, or computer science, along with 5+ years of relevant experience. Proficiency in SAS, Tableau, SQL, and Python is also preferred for this position.

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What skills are essential for a Fraud Business Intelligence Specialist at TD?

Key skills for the Fraud Business Intelligence Specialist role at TD include a strong understanding of reporting and BI platforms, capabilities in data visualization techniques, and the ability to integrate data across various platforms. Strong communication skills are essential for liaising with stakeholders and senior leadership effectively.

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How does TD ensure career development for a Fraud Business Intelligence Specialist?

At TD, career development for a Fraud Business Intelligence Specialist is a priority. The organization offers mentoring programs, regular performance conversations, and access to an online learning platform to help employees grow their skills and advance their careers within the company.

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What does a typical workday look like for a Fraud Business Intelligence Specialist at TD?

A typical workday for a Fraud Business Intelligence Specialist at TD involves collaborating with team members on reporting projects, managing communication with senior leadership, and carrying out complex analyses. You'll focus on streamlining processes to enhance reporting performance while utilizing various BI tools to deliver actionable insights.

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Common Interview Questions for Fraud Business Intelligence Specialist (SAS, Tableau)
Can you explain your experience with SAS and Tableau in a business intelligence role?

In answering this question, provide specific examples of projects where you've utilized SAS and Tableau. Highlight your ability to create insightful dashboards and reports, and discuss how these tools helped improve business decisions.

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How do you ensure data accuracy in your reporting?

Discuss your methods for validating data sources and ensuring consistency across reports. Explain any practices or software you use to track changes and maintain data quality throughout the reporting process.

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What challenges have you faced in business intelligence projects, and how did you overcome them?

Share a specific challenge you encountered in a previous BI project, explain the steps you took to resolve it, and what the outcome was. Emphasize your problem-solving abilities and resilience.

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Can you describe a time when you had to present complex information to non-technical stakeholders?

Provide an example of a situation where you tailored your communication style for non-technical audiences. Discuss how you simplified complex data and the techniques you employed to engage your audience effectively.

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How do you prioritize your tasks when working on multiple BI projects?

Explain your approach to time management and task prioritization, possibly using project management tools or techniques to maintain productivity while balancing competing deadlines.

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What strategies do you use to collaborate with cross-functional teams?

Discuss your interpersonal skills, emphasizing how you foster teamwork and communication. Provide instances where your collaboration resulted in successful BI outcomes.

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How do you keep up with the latest trends in business intelligence and data analytics?

Show your commitment to continuous learning by mentioning relevant publications, online courses, or industry conferences you regularly follow to stay ahead of emerging BI trends.

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What reporting metrics do you think are most crucial for a Fraud Business Intelligence Specialist?

Identify key metrics such as fraud detection rates, false positive ratios, and operational efficiency. Explain why these metrics matter and how they contribute to the overall success of business intelligence initiatives.

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Describe your experience integrating multiple data sources into a unified reporting framework.

Provide details on your experience working with various data sources, mentioning any specific methodologies or tools you used to ensure seamless integration and reliable reporting.

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Why do you want to work as a Fraud Business Intelligence Specialist at TD?

Articulate your passion for the role and the company. Discuss TD's vision and culture, and how they align with your career goals and values. Be sure to mention your excitement about contributing to such a reputable financial institution.

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December 8, 2024

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