Tebra aims to unlock better healthcare by assisting independent practices in delivering modernized care. They are looking for a dedicated Onboarding Manager to enhance customer experiences during initial interactions.
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Skills
Customer-facing experience
SaaS environment experience
Project management skills
Analytical skills
Excellent communication skills
Responsibilities
Own end-to-end onboarding experience for new customers
Deliver world-class customer service
Provide timely communication to customers
Gather requirements and preferences relevant to the purchased product
Guide customers through training sessions
Ensure customer adoption of product features
Benefits
Wellness and childcare subsidy
University/Education discount
Resources for mental health and body wellness
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