Tebra is looking for a Technical Support Representative to assist practices with integration solutions and enhance customer experience. The ideal candidate will have a background in customer-facing roles, particularly within SaaS or technology industries.
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Skills
SQL knowledge
Experience with EMR/EHR systems
Salesforce proficiency
Responsibilities
Activate and offboard integrated accounts
Resolve technical cases within 5 days
Document integration-related processes
Support internal and external teams on technical issues
Understand various types of integrations
Education
1-2 years customer facing experience
Benefits
Wellness and childcare subsidy
University/Education discount
Health resources
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