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Representative, Technical Support

Tebra is looking for a Technical Support Representative to assist practices with integration solutions and enhance customer experience. The ideal candidate will have a background in customer-facing roles, particularly within SaaS or technology industries.

Skills

SQL knowledge
Experience with EMR/EHR systems
Salesforce proficiency

Responsibilities

Activate and offboard integrated accounts
Resolve technical cases within 5 days
Document integration-related processes
Support internal and external teams on technical issues
Understand various types of integrations

Education

1-2 years customer facing experience

Benefits

Wellness and childcare subsidy
University/Education discount
Health resources

To read the complete job description, please click on the ‘Apply’ button

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CEO of Tebra

Dan Rodrigues

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Tebrans share a passion for unlocking better healthcare by helping independent practices bring modernized care to patients everywhere.

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FUNDING

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

INDUSTRY

Software Development

TEAM SIZE

LOCATION

Hybrid, based in Corona del Mar, CA

SALARY RANGE

$30,000/yr - $50,000/yr

EMPLOYMENT TYPE

Full-time, hybrid

DATE POSTED

September 22, 2024

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