Technical Product Manager, Identity

At Hopin, we’re reimagining events. Our mission is simple: we exist to make the world feel closer. 

Founded in 2019, Hopin brings brands and communities together around highly interactive and engaging experiences. We believe that people should have access to the conversations, moments and ideas they care most about, no matter where they are. Through our highly scalable platform, participants are able to learn, engage, and connect from anywhere in the world. 

Hopin started as a virtual events solution but we have since meaningfully expanded our offering from virtual events to hybrid and in-person events, as well as video and workplace collaboration products. This growth has been fueled by a series of strategic acquisitions, including: Boomset - an all-in-one event management platform; Attendify - advancing Event Marketing products; StreamYard - unveiling a video production Studio; video hosting service Streamable and video technology company Jamm.

Listed as one of the 2021 Fast Company Best Workplaces for Innovators, Hopin has scaled to 800+ employees working remotely across 47 countries. Valued at $7.75B, Hopin raised a $450M Series D round of financing and is backed by top tier investors, including Arena Holdings, Altimeter Capital, Adam Street Partners, Untitled Investments, XN Capital, Andreessen Horowitz, DFJ Growth, General Catalyst, GIC, IVP, Northzone, Salesforce Ventures, Slack, Temasek and Tiger Global.

The role

Millions of people choose Hopin to attend digital events. Our goal is to make them feel closer, and no authentication issue should ever be in the way. As a Product Manager for Identity, you will be responsible for making our identity ecosystem up to the challenge.

In this role, you will use your expertise to build an even stronger and more secure Identity platform for our suite of products. You will promote scale and innovation, and partner with engineers, designers, and analysts to have the biggest impact possible.

At Hopin, we prioritise impact and strive to make the world feel closer. This role might feel perfect for you if you enjoy bringing together the precision of data with empathetic insight and leadership.

You will

• Make an impact across teams. You will help the team focus on work that matters by understanding customer use cases, combining data with anecdotes, and ensuring a shared understanding of the opportunities and challenges our users and partnering teams face.
• Invent on behalf of our customers. You will take our users’ needs at heart and use your insight and expertise to keep our Identity and Access Management platform safe, secure, and simple.
• Run your product like a business. Lead the product roadmap from start to finish, define customer segments, critical metrics, and an execution plan to bring your strategy to life.
• Bring long-term vision. Your strategy will ensure performance and scale, but also innovation. Build a roadmap that will drive the health of your product by balancing new features with maintenance and technical debt.

You have

• Extensive experience in product management. You have years of experience leading product strategies, and a few successful products were shipped under your lead. Ideally, at least some of work was with tech companies or for tech products.
• Desire for impact. The idea of owning initiatives impacting multiple products and business areas fills you with excitement. Responsibility and potential don’t scare you, and you would jump at the opportunity of driving the strategy for sophisticated products.
• Data-driven decision making. You enjoy querying data and have a track record of using data to back up assumptions, A/B test alternatives, and measure the impact of your initiatives.
• Strong communication skills. You can convey complex requirements concisely, communicate progress and issues successfully, and influence without hierarchy.
• Customer champion approach. You’re well aware of market needs and how to met them, but you also know how to make features improving customer experience versus time-to-market trade-offs.
• Location. You're based in one of our eligible countries, within the GMT+2 and GMT-4 time zones.

Bonus points

• You’re familiar with Identity. You have experience designing and implementing IAM products, SSO solutions, or authorization workflows
• You have a technical background. A degree in Computer Science, experience as a software engineer, or a strong track record leading strategies for technical products will help you be comfortable in the role.

The Offer

• Fully remote, global team
• Flexible schedules
• Laptop assigned, Mac or Dell (Windows)
• Health Insurance Support
• Parental Leave
• $1000 USD for Home-Office Set up
• $100 USD monthly remote work stipend
• $1500 USD for Learning & Development

Where and How We Hire

Being a remote company enables us to hire the best talent around the world. We can engage with you in any of our jurisdictions listed below, all you need to do is demonstrate the legal right to work and be physically present in that country. Some roles may have specific workforce location requirements which will be noted on the job description.

• Entity: Canada, Germany, UK, USA
• Employer of Record: Ireland, Spain, Portugal, Australia
• Full Time Contractor (Self Employed): Argentina, Belgium, Bulgaria, Costa Rica, Denmark, Estonia, Honduras, Hungary, Jamaica, Kenya, Lithuania, Nigeria, Poland, Romania, Sweden, Switzerland, Turkey, U.A.E., Uruguay

At Hopin, we're committed to cultivating an environment that promotes equality, diversity, and inclusion. We are a global community and we believe our unique qualities must be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, neurodiversity, or otherwise. Inclusion isn't just an initiative at Hopin. We strive to embed it not just into our core values but throughout our entire ecosystem.