Sales Development Representative 2 - Honolulu

As a Sales Development Representative 2 at TEKsystems, your main responsibilities will include conducting market research to build targeted call sheets, documenting and tracking incoming leads, performing outreach to potential customers, and partnering with the Director of Business Operations to identify opportunities with lost customers. You'll be instrumental in developing initial touchpoints with clients and paving the way toward accruing valuable relationships.

To qualify for the Sales Development Representative 2 position at TEKsystems, you should possess a Bachelor’s Degree or equivalent military experience, along with at least one year of sales experience or relevant internships. Strong communication skills and a desire to succeed in B2B sales are essential, as is the ability to work collaboratively and maintain professionalism under pressure.

At TEKsystems, new Sales Development Representatives 2 undergo an extensive 10-week training program that includes online learning, business role plays, and hands-on sales scenarios. This training is designed to equip you with the skills and knowledge necessary to excel in your role, supported by mentorship from seasoned Account Managers who will guide you through the process.

After thriving in the Sales Development Representative 2 position at TEKsystems, you can expect to be promoted to an Account Manager role within the company. In this capacity, you will be responsible for developing and managing both new and existing client relationships, increasing sales and market share, and directly contributing to the growth of the business.

Sales Development Representatives at TEKsystems enjoy a competitive salary combined with an uncapped commission structure, performance-based bonuses, and a robust benefits package that includes a 401(k) plan, generous paid time off, and holiday pay. Additionally, you will receive a training compensation of $21 per hour, ensuring you are supported from day one.

When you're juggling several leads, effective prioritization is key. I usually assess the potential value of each lead based on several factors, including their previous interactions with the company, their industry relevance, and their immediacy in terms of hiring needs. Utilizing CRM tools efficiently helps me keep track of communication history and follow-up schedules to ensure no lead falls through the cracks.

Absolutely! In my previous role, I developed a targeted email outreach strategy tailored to specific pain points of our potential clients. I segmented our audience and crafted personalized messages that spoke directly to their challenges. This approach resulted in a 25% increase in scheduled meetings, which underscored the effectiveness of addressing specific client needs upfront.

TEKsystems stands out for its commitment to accelerating business transformation and solving complex technology and talent challenges. As a Sales Development Representative 2, my role will be pivotal in establishing initial connections with prospective clients, which I believe is crucial for building trust and enabling long-lasting relationships that will ultimately help TEKsystems meet its clients' evolving needs.

In sales, rejection can be common, but I see it as an opportunity for growth. I take time to reflect on the interactions, evaluate what I could have done differently, and use that knowledge to improve future pitches. It's important to maintain a positive mindset and stay motivated by focusing on the leads that are moving forward.

Collaboration is essential in sales, especially in a team-oriented environment like TEKsystems. I believe leveraging the insights of my colleagues, including Account Managers and the delivery teams, can significantly enhance my understanding of client needs and preferences. Regular communication and teamwork allow us to tailor our strategies effectively and drive better results.

Certainly! In a previous sales position, I regularly analyzed customer engagement metrics from our CRM system to identify trends in our outreach efforts. By understanding which types of messaging resonated most with different segments of our audience, I was able to refine our pitch strategy, leading to improved conversion rates and stronger client relationships.

Staying motivated in challenging times is all about maintaining perspective. I set both short-term and long-term goals that offer me milestones to celebrate along the way. Additionally, I seek support from my peers, engaging in team discussions to share challenges and glean motivation from collective success stories.

Utilizing CRM tools like Salesforce is crucial for tracking leads and managing relationships effectively. Additionally, tools such as LinkedIn for research and Gong for analyzing sales calls are invaluable resources. These technologies help streamline my workflow and enhance my ability to connect with potential clients efficiently.

In one instance, I followed up with a prospect who initially declined our solution. I reached out to understand their objections and uncovered some misconceptions about our offerings. By addressing those points and offering a tailored demo, I was able to demonstrate how we could solve their specific issues, ultimately converting that 'no' into a sales win.

I believe resilience is the most important quality for a Sales Development Representative. The ability to bounce back from setbacks, learn from experiences, and persistently pursue leads is vital. Resilience not only drives individual success but also fosters a positive team culture that aligns with TEKsystems' collaborative approach.