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Applied Machine Learning Scientist III (Hybrid Position)

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.Summary of Position (This is a hybrid position)Join the Data Science team at Teladoc Health and be part of an exciting machine learning initiative. As an Applied Machine Learning Scientist III, you will collaborate with leading machine learning scientists and marketing teams to create scalable data processing and machine learning pipelines that drive Teladoc Health’s business success.Your role presents an incredible opportunity to apply technical excellence to real-world business challenges. You will engineer, deploy, measure, and iterate ML in production using the latest tools and algorithms. With your contributions, you will help Teladoc Health achieve its vision and continue to lead the industry.Essential Duties and Responsibilities• Investigate, explore, and prototype advanced ML algorithms to understand the users’ behavior better and improve the user’s enrollment.• Design, develop, deploy, and maintain production-grade scalable ML pipelines, encompassing data cleaning, transformation, feature construction, model training, tuning, evaluation, serving, and monitoring dashboards.• Utilize Python, SQL, Spark, TensorFlow, and NLP to write clean, reusable, and robust code for data engineering and machine learning pipelines. This includes data transformation, feature engineering, unsupervised, supervised, and reinforcement learning.• Conduct large-scale statistical A/B testing to assess the perform ance of machine learning and statistical models in marketing applications, driving a substantial volume of users to Teladoc platforms.• Develop and implement personalization and uplift models to actively engage members with the Teladoc platform.• Deliver direct, measurable results for the business by enhancing recommendations and search results.• Establish best practices for model deployment, monitoring, and interpretability.• Interpret the results of your work for marketing and business stakeholders.• Collaborate closely with the marketing team to discover and distill requirements of problem definitions, evaluation metrics, product features, and architecture to improve the outcomes using insights and models.• Solid communication and stakeholder management skills, plus the ability to deliver complex projects on time.Qualifications Expected for Position• 4+ years' experience in Machine Learning, Data Science roles in SaaS or consumer companies.• A master's degree or Ph.D. in computer science, machine learning, information systems, engineering, or a related field.• Self-driven individual with a strong ML theoretical background and passionate about learning new approaches, techniques, and tools.• Deep knowledge of probability, statistics, recommendation engines, deep learning, and ML algorithms.• Expertise in applied ML for Causal Inference and Recommendation Systems, including classical and deep learning-based approaches.• Expertise in cloud ETL and ML pipeline tools like Jenkins, Databricks, and MLflow.• Strong skillset in writing clean, robust, and reusable Python, Spark, and SQL code. With the ability to write efficient SQL queries for processing large-scale data.• Familiarity with multi-armed bandit problems will be a plus.• Familiarity with big data platforms (like Spark and Dask), machine learning frameworks (like Tensorflow, Keras, or PyTorch), and libraries (like Pandas and Scikit-learn).• Experience with agile sprint processes to deliver ML work.• Excellent active listening skills to infer business needs and underlying context.• Ability to collaborate effectively with peers and respect for user privacy.The base salary range for this position is $90,000 - $140,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2024. Total compensation is based on several factors, including, but not limited to, type of position, location, education level, work experience, and certifications. This information applies to all full-time positions.About UsTeladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.Job Description AcknowledgmentThis job descri

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What You Should Know About Applied Machine Learning Scientist III (Hybrid Position), Teladoc Health

As an Applied Machine Learning Scientist III at Teladoc Health, located in Harrison, NY, you’ll be diving deep into the world of machine learning to create innovative solutions that truly transform the healthcare experience. This is not just a job; it’s a chance to be part of a mission-driven team that values authenticity and growth. In this hybrid position, you’ll work hand-in-hand with brilliant machine learning scientists as well as our dynamic marketing teams, collaborating to build scalable data processing and ML pipelines that directly contribute to the success of Teladoc Health. Your expertise will shine as you investigate and prototype advanced ML algorithms to understand user behavior better and enhance enrollment strategies. You'll also be responsible for designing and maintaining production-grade ML pipelines that span everything from data cleaning to model monitoring. Utilizing tools like Python, SQL, Spark, and TensorFlow, you’ll develop high-quality code that not only processes data efficiently but also advances our ML capabilities. With responsibilities such as conducting large-scale A/B testing and developing personalization models, you will be at the forefront of our marketing initiatives, driving engagement and improving user experiences. At Teladoc Health, you’ll have the opportunity to deliver measurable results and collaborate with various stakeholders, ensuring that our data insights are aligned with business goals. If you’re a self-driven individual with a solid ML background and a passion for innovative technology, join us and help shape the future of healthcare!

Frequently Asked Questions (FAQs) for Applied Machine Learning Scientist III (Hybrid Position) Role at Teladoc Health
What are the main responsibilities of an Applied Machine Learning Scientist III at Teladoc Health?

The Applied Machine Learning Scientist III at Teladoc Health is primarily responsible for designing, developing, and maintaining scalable machine learning pipelines, conducting large-scale statistical A/B testing, and collaborating with marketing teams to improve user engagement. This position involves utilizing advanced ML algorithms and tools like Python, SQL, and TensorFlow to drive real-world business solutions, ensuring that machine learning initiatives align closely with the company's overall goals.

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What qualifications are required for the Applied Machine Learning Scientist III position at Teladoc Health?

To qualify for the Applied Machine Learning Scientist III role at Teladoc Health, candidates generally need at least 4 years of experience in machine learning or data science within SaaS or consumer companies, along with a master's degree or Ph.D. in a related field. A solid foundation in ML theory, proficiency in statistical methods, and experience with tools like Jenkins and Databricks are also critical for success in this role.

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What technical skills are essential for an Applied Machine Learning Scientist III position at Teladoc Health?

Essential technical skills for the Applied Machine Learning Scientist III position at Teladoc Health include proficiency in Python, SQL, Spark, and TensorFlow. The role requires strong knowledge of machine learning algorithms, data transformation, feature engineering, and familiarity with big data platforms. Understanding and experience with cloud ETL processes and ML pipeline tools are also crucial for performing effectively in this role.

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How does the Applied Machine Learning Scientist III role contribute to Teladoc Health's business success?

The Applied Machine Learning Scientist III role at Teladoc Health contributes significantly to business success by developing scalable ML solutions that enhance user engagement and drive marketing efficiency. By prototyping advanced algorithms and conducting A/B testing, the scientist helps improve enrollment and retention, ultimately supporting Teladoc Health's mission of transforming healthcare through innovative technologies.

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What is the work environment like for an Applied Machine Learning Scientist III at Teladoc Health?

The work environment for an Applied Machine Learning Scientist III at Teladoc Health is collaborative and empowering, emphasizing personal and professional growth. As a hybrid position, it offers flexibility while fostering close teamwork with cross-functional teams. Employees are encouraged to bring their authentic selves to work, contributing to a vibrant and inclusive workplace culture.

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Common Interview Questions for Applied Machine Learning Scientist III (Hybrid Position)
Can you describe your experience with machine learning algorithms in your previous roles?

When answering this question, focus on specifying the types of machine learning algorithms you've used (like supervised or unsupervised learning), detailing projects where you successfully implemented them, and explaining the outcomes. Highlight any specific tools or frameworks that you used, such as TensorFlow or scikit-learn, to show your technical proficiency.

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How do you ensure the quality of the data in machine learning pipelines?

A solid answer to this question would include discussing data cleaning and preprocessing steps you take, how you handle missing values, and techniques you employ for data validation. Mention your experience with tools for data management and any practices you follow to maintain data integrity throughout the ML pipeline.

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What methods do you use to interpret model results for stakeholders?

When discussing this, emphasize the importance of clear communication and visualization. Talk about how you translate complex model outputs into actionable insights for non-technical stakeholders, potentially using tools for data visualization or dashboards, and ensure to mention how you focus on delivering results that align with business goals.

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Can you explain a successful A/B testing experiment you've led?

In your response, describe the objective of the A/B test, the hypotheses you formulated, the metrics you considered for evaluation, and the outcome. Highlight how your findings influenced business decisions, showcasing your ability to use data-driven insights effectively.

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How do you stay current with emerging trends in the machine learning field?

Convey your commitment to continuous learning by mentioning resources you utilize, such as online courses, industry journals, or attending conferences. You can also share specific instances where you've implemented a new technique or tool learned from your research into your projects.

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What challenges have you encountered while working on machine learning projects, and how did you overcome them?

When answering this question, provide concrete examples of challenges you faced, such as data issues or algorithm selection. Discuss the strategies you implemented to resolve these problems and what you learned from the experience, which demonstrates your problem-solving abilities and adaptability.

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Describe your experience collaborating with cross-functional teams.

Illustrate your previous experiences working with marketing, engineering, or product teams. Highlight how you fostered communication and collaboration to define requirements and share insights, providing specific examples of successful projects and their outcomes.

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What role does feature engineering play in your workflow?

In your response, explain what feature engineering means to you and how you've effectively identified, created, and selected features in your projects. Discuss the impact of feature engineering on the performance of your models, showcasing your understanding of its importance.

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How do you approach tuning ML models for optimal performance?

Describe your approach to hyperparameter tuning, including the techniques you utilize, such as grid search or random search. Discuss how you measure performance metrics and validate results to ensure your models perform effectively on unseen data.

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What is your experience with reinforcement learning and its applications?

Discuss any specific projects where you have applied reinforcement learning techniques. Highlight the challenges encountered, solutions implemented, and the outcomes achieved, positioning yourself as knowledgeable about this advanced ML area.

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Empowering all people everywhere to live their healthiest lives by transforming the healthcare experience. Teladoc Health was founded on a simple, yet revolutionary idea: that everyone should have access to the best healthcare, anywhere in the wo...

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Full-time, hybrid
DATE POSTED
December 9, 2024

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