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Head of Real Estate and Facilities

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers everyday in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

  • Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
  • HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
  • Fortinet:  Elite VIP Program – one of only 2 in the UK
  • Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio

Job Description

Head of Real Estate & Facilities - Home-Based, UK - Travel Expected

This new role, reporting to the Vice President of Business Operations, will manage all real estate across the Telefónica Group, primarily in the UK, with satellite offices in Ireland, Bulgaria, and India. You will work closely with Finance, the Legal In-House Team, ESG Manager, and H&S/Facilities Manager, supported by an Office Manager and a team of five Office Administrators.

This is a great opportunity to join in a brand new role for a growing organisation with a global brand.

Real Estate

Be responsible for the management of all real estate (freehold and leasehold) across the Telefónica group. With input from the finance and legal teams, negotiating new leases, lease renewals and rent reviews

  • Liaising with the local authority in relation to business rates
  • Project managing office relocations, closures and refits
  • Be the main point of contact with landlords
  • Collect data on energy efficiency and carbon usage

Hard and Soft Facilities

Overall responsibility for hard and soft facilities, including:

  • Collaboration with stakeholders, and supported by Facilities Team, ensure that all office locations are fitted in accordance with the company’s requirements and appropriate to the brand
  • Ensuring all facilities are operating to a high standard and in line with company requirements and UK regulations
  • Continuously improving and updating the office environment
  • Development of tender/contract specifications to meet the company’s requirements for all properties within the portfolio
  • Selecting, negotiating, consolidating and managing all property-related contracts including facilities, cleaning, maintenance, CCTV, utilities
  • Ensuring all properties meet regulatory requirements, including Health and Safety
  • Travel to sites across the UK will be required.

Essential Experience

  • Significant experience in Real Estate or facilities management.
  • Knowledge on Finance, Project Management, Construction, related laws and regulation;
  • Line Management of a small team of individuals;
  • Experience in Project Management.

Key Words:

Facilities - Real Estate - Head of Facilities - Head of Real Estate - Facilities Manager - Facilities Management

Additional Information

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

What You Should Know About Head of Real Estate and Facilities, Telefonica Tech

Are you passionate about real estate and facilities management? Join Telefónica Tech as the Head of Real Estate and Facilities in London, UK! In this exciting new role, you'll oversee the management of all real estate assets across the Telefónica Group, primarily focusing on the UK, while also engaging with our offices in Ireland, Bulgaria, and India. Reporting to the Vice President of Business Operations, you'll collaborate with various teams, negotiating leases, managing office relocations, and ensuring our facilities operate at a high standard. We pride ourselves on having an innovative approach to real estate management, and you’ll be the driving force behind it. You'll lead a talented team, developing strategies to enhance our office environments while ensuring compliance with regulatory requirements. This role is ideal for someone with significant experience in real estate or facilities management who has a flair for project management and has worked collaboratively across teams. If you’re looking for a role that combines strategic oversight with hands-on involvement in a dynamic workplace, then apply today and be part of a global brand forging ahead in digital transformation!

Frequently Asked Questions (FAQs) for Head of Real Estate and Facilities Role at Telefonica Tech
What are the main responsibilities of the Head of Real Estate and Facilities at Telefónica Tech?

The Head of Real Estate and Facilities at Telefónica Tech is responsible for managing all real estate assets, including freehold and leasehold properties. This role involves negotiating leases, managing office relocations, ensuring compliance with health and safety regulations, and working closely with finance and legal teams. The position also entails overseeing hard and soft facilities management to meet company standards and enhance office environments.

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What qualifications are required for the Head of Real Estate and Facilities position at Telefónica Tech?

Candidates for the Head of Real Estate and Facilities at Telefónica Tech should have significant experience in real estate or facilities management. A strong knowledge of finance, project management, and related laws is essential. Experience leading a team and managing multiple properties will also be crucial for success in this role.

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Is travel expected in the role of Head of Real Estate and Facilities at Telefónica Tech?

Yes, travel is expected for the Head of Real Estate and Facilities position at Telefónica Tech. You will be required to visit various sites across the UK and possibly engage with the company’s international offices in Ireland, Bulgaria, and India.

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How does the Head of Real Estate and Facilities at Telefónica Tech ensure sustainability?

The Head of Real Estate and Facilities at Telefónica Tech is responsible for gathering data on energy efficiency and carbon usage. This individual collaborates with various stakeholders to ensure that all facilities not only meet the regulatory requirements but also align with the company’s sustainability goals.

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What types of projects will the Head of Real Estate and Facilities manage at Telefónica Tech?

In the role of Head of Real Estate and Facilities, you will manage office relocations, closures, and refits, ensuring that the projects align with company branding and requirements. Additionally, you’ll oversee the development of tender and contract specifications for all property-related aspects, from cleaning to maintenance.

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Common Interview Questions for Head of Real Estate and Facilities
Can you describe your experience with managing real estate portfolios?

In your response, focus on your past roles where you managed real estate portfolios, emphasizing any specific achievements such as cost savings or improved efficiency. Discuss the types of properties you've handled and the challenges you overcame.

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What strategies do you use for negotiating leases?

To answer effectively, share specific strategies like thorough market research, understanding the needs and limitations of both parties, and focusing on long-term relationships. Highlight successful negotiations you've conducted in the past.

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How do you ensure compliance with health and safety regulations in your facilities?

Discuss your familiarity with health and safety laws and illustrate your approach to ensuring compliance. Mention routine checks, employee training, and collaboration with safety officers or teams.

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Describe a successful project you managed in your previous role.

Choose a project that demonstrates your skills in project management. Outline the project's goals, your role, how you overcame obstacles, and the positive outcomes. Metrics or feedback from stakeholders can strengthen your answer.

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How do you keep yourself informed about trends in real estate and facilities management?

Discuss your methods for staying updated, such as subscribing to industry publications, attending webinars, and networking with professionals. Share specific examples of how you applied new trends in your work.

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What is your approach to improving office environments?

In your response, reflect on your experience with enhancing workplace culture and environment. Highlight initiatives you've introduced, such as flexible working spaces or tech upgrades, and the impact they had on employee satisfaction.

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How do you handle conflicts with landlords or vendors?

Explain your conflict resolution style, emphasizing communication, empathy, and problem-solving. Share an example of a conflict you've successfully navigated and what the resolution entailed.

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What metrics do you consider when evaluating the performance of facilities?

Discuss key performance indicators (KPIs) you utilize, such as cost efficiency, space utilization, employee satisfaction, and compliance rates. Provide examples from past roles where you've successfully monitored and improved these metrics.

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How do you prioritize tasks when managing multiple properties?

Talk about your organizational methods, such as using project management tools or setting priorities based on urgency and importance. Share a time when your prioritization led to successful outcomes.

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What role does technology play in facilities management for you?

Highlight your experience with using technology for facilities management, such as management software, energy management systems, or communication tools. Discuss how these tools have enhanced your efficiency and the overall management process.

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we accelerate tech adoption through our services of cyber security, cloud, iot, big data, ai and blockchain. follow on our social media channels: • twitter: https://twitter.com/teftech_en • linkedin telefónica tech ai of things: https://www...

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Full-time, hybrid
DATE POSTED
December 22, 2024

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