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Assistant Property Manager (Parkside Landing Apartments)

WinnCompanies is looking for an Assistant Property Manager to join our team at Parkside Landing Apartments, a 236-unit affordable and market community located in Rockville, MD.


In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.


Please note that the pay rate for this position is $21.50 - $24.00 per hour. The works schedule consists: Monday -Friday 8:30am-5pm, Saturday 10am-2pm with two days off (Sunday and a week day depending on the business needs).


Responsibilities
  • Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
  • Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
  • Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
  • Assist in all facets of physical and financial management as needed and assigned.
  • Act as Property Manager in absence of the Manager for specified amounts of time.
  • Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
  • Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.


Requirements
  • High school diploma or GED equivalent.
  • Minimum of 1 year of relevant work experience.
  • Less than 1 year of supervisory experience.
  • Tax credit and section 8 affordable housing experience.
  • Recertification experience.
  • Experience with various computer systems, including Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Willingness to learn and be trained.
  • Ability to multi-task in a fast-paced office environment.
  • Ability to work with a diverse group of people and personalities.


Preferred Qualifications
  • Associate's degree.
  • Bilingual Spanish and English.
  • TCS certification.
  • Experience in property management.
  • Experience with Yardi, OneSite or RealPage property management software.


$21.50 - $24 an hour

#IND1


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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Average salary estimate

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$44800K
$49920K

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What You Should Know About Assistant Property Manager (Parkside Landing Apartments), WinnCompanies

Are you ready to take the next step in your career with a dynamic team? WinnCompanies is seeking an enthusiastic Assistant Property Manager to join us at Parkside Landing Apartments in Rockville, MD. In this exciting role, you will be an integral part of our 236-unit community, helping the Property Manager oversee all aspects of our vibrant living environment. Your day-to-day will involve everything from leasing and managing financial accounts to addressing service requests and ensuring top-notch customer service. You'll have the opportunity to engage with residents, help them navigate their leasing processes, and contribute to fostering a positive living atmosphere. Plus, with a competitive pay rate of $21.50 - $24.00 per hour and a supportive work schedule that lets you enjoy your weekends, this role is as rewarding as it is fulfilling. We're also committed to your professional growth, with benefits like tuition reimbursement and career development opportunities. If you’re detail-oriented, have excellent communication skills, and thrive in a fast-paced setting, this position might be your perfect fit. Let’s work together to create amazing communities, one resident at a time. Join us and become a part of a mission-driven team that prides itself on excellence and community support!

Frequently Asked Questions (FAQs) for Assistant Property Manager (Parkside Landing Apartments) Role at WinnCompanies
What are the main responsibilities of the Assistant Property Manager at Parkside Landing Apartments?

As an Assistant Property Manager at Parkside Landing Apartments, your core responsibilities will include overseeing leasing operations, managing accounts receivable and payable, ensuring customer service excellence, and responding to resident inquiries. You'll also help prepare financial reports, monitor collections, and act as Property Manager during their absence to maintain seamless operations.

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What qualifications are required for the Assistant Property Manager position at WinnCompanies?

To qualify for the Assistant Property Manager role at WinnCompanies' Parkside Landing Apartments, candidates should have a high school diploma or GED and at least one year of relevant experience in property management. Furthermore, tax credit and Section 8 affordable housing experience along with excellent communication skills and proficiency with computer systems, particularly Microsoft Office, are essential.

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How can I enhance my customer service skills as an Assistant Property Manager at Parkside Landing Apartments?

Enhancing your customer service skills in the Assistant Property Manager role at Parkside Landing Apartments involves actively listening to resident concerns, responding promptly, and finding solutions that create positive experiences. You'll also benefit from ongoing training opportunities offered by WinnCompanies that emphasize best practices in customer relations.

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Is bilingualism a preferred qualification for the Assistant Property Manager position at WinnCompanies?

Yes, bilingualism is a preferred qualification for the Assistant Property Manager position at Parkside Landing Apartments. Being fluent in both Spanish and English can greatly enhance communication with a diverse resident population, improving service delivery and resident satisfaction.

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What benefits does WinnCompanies offer for the Assistant Property Manager position?

WinnCompanies offers a robust benefits package for the Assistant Property Manager position, including generous time off, a 401(k) with company match, comprehensive medical and dental plans, tuition reimbursement, and various employee assistance programs, all designed to support your well-being and professional growth.

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Common Interview Questions for Assistant Property Manager (Parkside Landing Apartments)
What strategies would you implement to ensure high occupancy rates at Parkside Landing Apartments?

To ensure high occupancy rates at Parkside Landing Apartments, I would focus on enhancing the leasing process by actively engaging potential residents through informative tours and effective communication. Additionally, utilizing community events and social media platforms can boost visibility and attract a diverse range of prospective tenants.

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How do you handle resident complaints as an Assistant Property Manager?

Handling resident complaints effectively involves listening carefully to their issues, showing empathy, and assuring them that their concerns are valid. I would communicate the steps I’ll take to resolve the complaint promptly, ensuring that residents feel valued and heard throughout the process.

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What experience do you have with financial management in property management?

In my previous roles, I gained substantial experience with financial management, including monitoring collections, processing accounts payable, and preparing financial reports. I understand the importance of accuracy and timeliness in financial transactions and have utilized property management software to streamline these processes.

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Can you describe a time when you had to multi-task effectively in a property management environment?

During my previous role, there was a peak season for leasing that coincided with a major maintenance project. I had to prioritize leasing inquiries while coordinating with maintenance staff. By organizing my tasks with a clear to-do list and remaining flexible, I effectively managed both responsibilities without compromising service quality.

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What makes you a good fit for the Assistant Property Manager role at Parkside Landing Apartments?

I believe my combination of relevant experience, strong communication skills, and commitment to providing excellent customer service aligns perfectly with the Assistant Property Manager role at Parkside Landing Apartments. I'm excited about the opportunity to contribute to a community-focused environment while ensuring operational efficiency.

Join Rise to see the full answer
How do you prioritize your tasks during a busy leasing season?

During a busy leasing season, I prioritize tasks by assessing their urgency and impact on potential residents' experiences. I focus on responding quickly to inquiries, ensuring efficiency in the application process, and maintaining open communication with my team to delegate duties effectively.

Join Rise to see the full answer
What property management software have you used, and how proficient are you in it?

I have used various property management software, including Yardi and OneSite, and consider myself proficient in their functionalities. I am comfortable navigating these systems for lease administration, tenant communications, and financial reporting, and would be eager to learn any new system utilized by WinnCompanies.

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How would you develop positive relationships with residents at Parkside Landing Apartments?

Building positive relationships involves consistent communication and a genuine interest in residents' needs and feedback. I would engage with residents through regular check-ins, community events, and prompt responses to inquiries, fostering an environment of trust and community spirit.

Join Rise to see the full answer
Describe your experience with tax credit and affordable housing programs.

I have hands-on experience with tax credit and Section 8 housing programs, which has equipped me with the knowledge to navigate compliance requirements effectively. I understand the importance of maintaining detailed records and ensuring that all processes align with federal and state regulations.

Join Rise to see the full answer
Why do you want to work for WinnCompanies at Parkside Landing Apartments?

I want to work for WinnCompanies because of its commitment to community development and quality living environments. The values of teamwork, diversity, and mutual respect resonate with my professional ethos, and I'm eager to contribute to the mission of enhancing the lives of residents at Parkside Landing Apartments.

Join Rise to see the full answer

Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
December 15, 2024

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