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Player Support Specialist with English (Full-time)

Hello adventurer!

We need your help to make gamers' lives better and easier!
We're looking for an outgoing and passionate person who will take on the role of a Player Support Specialist!

Your day at work will consist of:

  • Handling customer messages via online channels (i.e. chat, email) and providing the appropriate solutions and alternatives, following up to ensure resolution,
  • Identifying and assessing customer needs, to achieve satisfaction,
  • Building friendly relationships and trust with customer accounts through open and interactive communication.

Sounds interesting? If yes, read on!

You are a perfect match for us if you have previous experience in a customer-facing position and a deep passion for video games. You should know English fluently (C1/C2) and be located in Poland.

What we offer:

  • International and multicultural environment - seriously, think about any nationality and you will find its representative at Testronic.
  • Friendly and open-minded teams – we will support you, make you laugh, and help you level up your career.
  • Fully remote job.
  • Informal and casual environment, far from corporate standards.
  • Full-time role and Casual contract.
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Leaders in Quality Assurance, Localization Services, Compliance, and Certification, Testronic offers end-to-end Testing and QA solutions for a notable array of industries; including entertainment, media, games, publishing, e-commerce and consumer ...

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Full-time, remote
DATE POSTED
March 26, 2025

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