Technical Business Analyst - Melbourne
Company Description
We are a customer-obsessed, “one stop shop” for all things data-related. We are deliberately narrow in our focus areas, but we go deep in each of them. We provide solutions, services and training in data strategy, data governance, data security, data management, data classification, data wrangling, data lake, data analytics, data visualisation, artificial intelligence, machine learning and IoT areas. Our solutions and services help transform customer organisations by teaching them how to turn their data into insight!
We build on the Amazon Web Services (AWS) cloud platform, using the latest AWS services, best practices and reference architectures. We deliberately focus on assisting customers that are data-heavy but insight-light – across the public and private sectors.
Job Description
Are you passionate about Data and have 3+ years’ fulltime experience helping customers with their data-related business challenges? If you have hands-on experience in business analysis, workshop facilitation, requirements capture and technical writing, then this could be the perfect role for you!
Your impact
As a Technical Business Analyst, you will bring a background in business analysis and workshop facilitation, along with hands-on experience in capturing requirements, creating intuitive diagrams and sound technical writing skills. This role involves working closely with stakeholders to gather requirements, document processes and workflows, ensure clear communication across teams, and drive efficient project execution.
You will be a confident presenter and facilitator, relishing the opportunity to innovate, evolve, and challenge existing assumptions while developing business requirements that feed into the design of solutions that solve real-world problems for customers. Your experience with large-scale business challenges and your ability to analyse them to create reliable and scalable solutions. will ensure you thrive in this role!
Are you?
- Superstar in Requirements Gathering: Engaging with stakeholders to collect and document detailed business and technical requirements.
- Technical Writing Expert: Developing comprehensive technical documentation, including user manuals, technical specifications, workflows, and supporting architecture diagrams.
- Skilled Workshop Facilitator: Planning and confidently leading workshops to gather requirements, discuss potential solutions, and validate findings with stakeholders.
- Process Analysis Pro: Evaluating and documenting current business processes, creating workflow diagrams, identifying areas for improvement, and proposing enhancements.
- Effective Stakeholder Communicator: Maintaining ongoing communication with stakeholders to ensure alignment on project goals and deliverables.
- Project Support Specialist: Collaborating with project managers, developers, and QA teams to ensure the accurate implementation of business and technical requirements.
- Continuous Improvement Advocate: Staying informed about industry trends and best practices in business analysis and technical writing to continually improve our processes.
- Fun and Passionate: Loving what you do and instinctively knowing how to make work fun.
- Dynamic and Creative: Being dynamic, creative, and willing to take on challenges that have the potential to make a big impact.
- Startup Enthusiast: Relishing the opportunity to work in a small, agile, and friendly startup environment.
Qualifications
Requirements:
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
- 3+ years of experience in a Business Analyst role with substantial technical writing experience.
- Proficiency in business analysis tools and techniques as well as experience with technical writing tools like Microsoft Word, flowcharting tools like Visio or Lucid, and workspace tools like Miro etc.
- Excellent written and verbal communication skills, allowing you to convey complex information clearly and concisely.
- Strong analytical and problem-solving abilities with a high attention to detail.
- Proven experience in planning and conducting workshops, managing group dynamics, and driving consensus.
- Ability to work effectively in a team environment and build positive relationships with colleagues and stakeholders.
- Ability to adapt to changing priorities and requirements.
A plus if you have:
- Certification in Business Analysis (CBAP, CCBA) and/or Technical Writing.
- Experience in Agile or Scrum environments.
- Familiarity with software development life cycle (SDLC) methodologies.
- Exposure to AWS.
- Experience working on data-driven projects.
Additional Information
Join our team
- We’re passionate about the technical community we are a part of and believe in contributing to open source and AWS initiatives
- We care about climate change and are always looking at ways to reduce our carbon footprint
- We support and contribute to a different cause each quarter
- We’re committed to developing your career with customised individual growth and development plans
- We’re committed to ensuring all our staff feel welcome, valued, included and respected every day they work for The Data Foundry.
Can’t pass up this awesome opportunity? Apply now!
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Founded in 1994, Data Foundry is a managed internet service provider. With data center colocations and managed services for enterprise customers. The company's headquarters in Austin, Texas.
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