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Director – Product Management, Pro (E2E)

Position Purpose:Are you interested in driving product management excellence for world's largest home improvement retailer? Do aspire to lead others to deliver true value based on customer backed approaches? Does utilizing your entrepreneurial spirit to reinvent the way strategy and customer needs are translated into products feel like your calling?If you are passionate and seasoned product leader yearning to transform experiences for millions of customers and thousands of passionate associates, we are looking for you to join The Home Depot leadership team as a Director of Product Management. The Director of Product Management is responsible for delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product, the Director focuses on delivering value by leading the strategic vision and product roadmap across the customer journey and ensuring all products within their portfolio are aligned to the vision. The Director identifies and connects interdependencies with other products within the customer journey. They support business reviews, communicate the product vision, and present across all levels of the organization. Directors are also responsible for attracting, motivating, coaching and mentoring top product management talent.Key Responsibilities:• 30% Strategy & Planning• Partners with functional and technical leaders to identify and plan capabilities necessary to meet short and long-term business needs• Develops and executes strategic plans in support of key objectives in a timely and fiscally responsible manner• Sets the overall product vision and strategies for the enterprise product by gaining a thorough understanding of customer and associate needs, both existing and potential, and using that knowledge to provide Home Depot customers and associates with an unparalleled shopping experience• Drives growth for the business by applying domain expertise to provide thought leadership and translate vision into action• Informs and drives strategic alignment between products in order to provide a seamless user experience across the enterprise• Evaluates research and market analysis, meets with third party vendors, and maintains knowledge of industry innovations and technology platforms to inform the strategy for product• 25% Operations• Understands financial and business impact of proposed product updates and activities within portfolio, prioritizes updates to support the enterprise roadmap, and based on prioritization allocates product funding across the products• Drives product development by reviewing performance and directing work efforts of product teams to ensure products are aligned with company, stakeholder and end-user priorities• Identifies goals, metrics and appropriate analytics to measure the performance of the product and its individual features, and continually makes recommendations and refinements to the product based on learnings• Resolves issues within or across product teams that may impair teams from delivery of a quality product in order to meet strategic, financial, and technical goals• Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise• Drives operational excellence to create internal customer satisfaction and meet product metrics while prioritizing customer needs• Understands and articulates the product value creation and business proposition to teams and functional partners• 25% Enablement• Establishes and refines a highly effective and tactfully executed product management discipline for the associated business domain• Supports successful delivery of product management practices by advocating for the position of product management as it relates to customer backed design and prioritizing work based on value• Advocates for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expert• Champions business domain and associated product management vision and strategy• Creates a healthy team culture of happy and productive associates who understand the vision and strategy and are empowered to make the decisions necessary to execute and meet clearly defined and communicated metrics• Drives innovation with her/his team and empowers them to make decisions• 20% People Development• Shapes and supports product management leaders (direct reports) who can strengthen The Home Depot's product management bench strength, improve upon existing capabilities, and develop others who understand and advocate for product management excellence across the enterprise• Attracts, retains, develops and motivates product management talent• Manages and coordinates strategic direction for team• Provides leadership, mentoring and coaching to direct reports• Conducts annual and mid-year reviewsDirect Manager/Direct Reports:• Reports to Chief Product and Experience Officer.• This role has 6 direct reports.Travel Requirements:• Typically requires overnight travel 5% to 20% of the time.Physical Requirements:• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.Working Conditions:• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Minimum Qualifications:• Must be eighteen years of age or older.• Must be legally permitted to work in the United States.• Must be legally permitted to work in the United States.Preferred Qualifications:• Proficient in leading a successful product team within a fast-paced, multi-division, national company• Proficient in defining, communicating and driving value propositions, success metrics and outcomes• Deep domain expertise in associated business domain• Proficient in shaping, aligning and guiding execution of strategic direction for domain or significant portfolio segment• Proficient in utilizing deep market and industry knowledge to achieve strategic objectives• Ability to concisely, confidently and effectively communicate, advocate for, and demonstrate the value of product management• Proficient in communicating, building influence and developing relationships with functional and technical leaders across all levels in the organization• Proficient in selecting and leading strategic vendor relationships or acting as the primary point of contact for strategic partnerships• Proficient in managing and developing direct reports who lead othersMinimum Education:• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.Preferred Education:• No additional educationMinimum Years of Work Experience:• 8Preferred Years of Work Experience:• No additional years of experienceMinimum Leadership Experience:• NonePreferred Leadership Experience:• NoneCertifications:• NoneCompetencies:• None
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What You Should Know About Director – Product Management, Pro (E2E), The Home Depot

Are you an experienced product leader looking to make an impact at The Home Depot? We’re on the hunt for a passionate Director – Product Management to guide our product strategy and enhance customer experiences for millions. In this dynamic role based in Atlanta, GA, you'll be at the forefront of driving product management excellence for the world’s largest home improvement retailer. As a vital member of our leadership team, you'll lead a talented group of product managers, helping them refine their skills while fostering a culture of innovation and collaboration. You will shape the strategic vision and roadmap for our enterprise products, ensuring they align with both customer needs and business goals. Your entrepreneurial spirit will be critical as you analyze market trends, develop robust product features, and create seamless customer journeys. If you’re ready to enhance efficiencies, drive sales, and ultimately improve customer satisfaction through superior products, The Home Depot wants you! Collaborate with cross-functional teams to bring your vision to life and lead by example as you champion our product management principles. Your insights will influence our strategy and set the stage for success. So, if you thrive in a fast-paced environment and possess a deep understanding of product management, let’s transform the future of home improvement together!

Frequently Asked Questions (FAQs) for Director – Product Management, Pro (E2E) Role at The Home Depot
What are the main responsibilities of the Director – Product Management at The Home Depot?

The Director – Product Management at The Home Depot is responsible for steering the strategic vision and roadmap of enterprise products. This involves collaborating with functional leaders to develop plans that meet both short and long-term business needs, driving product development to align with customer expectations, and optimizing operational excellence across the product portfolio.

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What qualifications are required for the Director – Product Management position at The Home Depot?

Candidates for the Director – Product Management role at The Home Depot should have extensive experience in product management, ideally eight years or more. A bachelor’s degree in a related field is required. The ideal candidate will exhibit strong leadership skills, proficiency in defining value propositions, and an ability to foster relationships across various levels of the organization.

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How does the Director – Product Management contribute to customer satisfaction at The Home Depot?

The Director – Product Management contributes significantly to customer satisfaction by ensuring that products are aligned with customer needs and expectations. This role involves evaluating market trends, gathering user feedback, and continuously refining product offerings to enhance the overall user experience across The Home Depot’s extensive customer journey.

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What does the team culture look like for the Director – Product Management at The Home Depot?

At The Home Depot, the team culture for the Director – Product Management role emphasizes collaboration, innovation, and empowerment. The Director will shape a productive team environment, fostering an atmosphere where associates feel motivated and supported to execute the product vision while advocating for user needs.

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Is travel required for the Director – Product Management role at The Home Depot?

Yes, the Director – Product Management position at The Home Depot typically requires overnight travel ranging from 5% to 20% of the time. This travel may be necessary for meetings with stakeholders, team sessions, or vendor engagements to ensure effective alignment with business objectives.

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Common Interview Questions for Director – Product Management, Pro (E2E)
Can you describe your approach to developing a strategic product roadmap as Director – Product Management?

When developing a strategic product roadmap, I focus on aligning with business goals while ensuring it reflects customer needs. I believe in leveraging data-driven insights and collaborative discussions with cross-functional teams to outline priorities that deliver maximum impact.

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How do you ensure effective communication of the product vision across various teams?

To ensure effective communication, I utilize a mix of regular updates, interactive workshops, and visual aids that illustrate the product vision. Aligning the vision with stakeholders’ objectives and maintaining open lines of communication fosters collaboration and a shared understanding.

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What strategies would you employ to evaluate the performance of the products in your portfolio?

I would employ both qualitative and quantitative metrics to assess product performance, including customer feedback, usage analytics, and sales data. Regularly reviewing these metrics allows for informed adjustments and enhancements to meet user needs effectively.

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How do you approach mentoring and developing your product management team?

I focus on establishing clear expectations and encouraging a growth mindset. By providing regular feedback, fostering opportunities for learning, and allowing team members to take ownership of their projects, I support their professional development and build a strong team culture.

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Can you give an example of a time when you had to resolve conflicts within a product team?

In a previous role, I facilitated open discussions among team members with differing opinions on feature prioritization. By encouraging empathy and understanding user needs, we could collaboratively arrive at a resolution that aligned with both the business strategy and customer expectations.

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What do you consider key factors for successful product launches?

Key factors include rigorous market research, effective cross-team collaboration, and a well-communicated launch plan. Ensuring that all teams are aligned on objectives and timelines while gathering customer insights ahead of launch creates a strong foundation for success.

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How would you foster innovation within your product management team?

I would create a supportive environment where team members feel empowered to voice ideas and suggest improvements. Regular brainstorming sessions, challenges, and innovation workshops can spark creative solutions and drive continuous improvement in our product offerings.

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Describe your method for balancing short-term and long-term product goals.

Balancing short-term and long-term goals requires prioritization based on immediate customer needs while keeping an eye on the broader strategic vision. Key is to set clear milestones that reflect immediate objectives without losing sight of the product roadmap’s overall direction.

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How do you stay updated on industry trends and innovations related to product management?

I stay updated by engaging in industry-specific conferences, following thought leaders on platforms like LinkedIn, participating in webinars, and subscribing to relevant publications. Continuous learning is vital to remain competitive and to integrate new ideas into our product strategies.

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What role do customer insights play in your product decision-making process?

Customer insights are central to my product decision-making process. They inform prioritization, shape product features, and drive refinements. I actively seek feedback through surveys, interviews, and usability testing to ensure our offerings genuinely meet user needs.

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Giving back is a fundamental value of The Home Depot and a passion for our associate-led volunteer program, Team Depot. The Home Depot donates millions of hours, tools and supplies each year to non-profit organizations and community service projec...

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Full-time, on-site
DATE POSTED
December 17, 2024

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