Hebrew Speaking Freelance Chat Moderator - Work Remote

The House of Mercier is excited to invite applications for a Hebrew Speaking Freelance Chat Moderator to support our remote team. In this important role, you will be responsible for moderating live chat sessions, ensuring that all interactions are constructive, respectful, and comply with community guidelines. Your fluency in Hebrew will enable you to effectively engage with users and foster a welcoming online atmosphere. If you are passionate about building online communities and enjoy vibrant discussions, we would love to hear from you!

Responsibilities

• Moderate live chat interactions to maintain community standards and guidelines.
• Engage with users in Hebrew, helping to create a positive and supportive environment.
• Identify and address inappropriate behavior or content promptly.
• Assist users with questions regarding chat rules and community policies.
• Collaborate with fellow moderators to improve moderation strategies and enhance the user experience.
• Monitor conversation trends and provide feedback on community issues or user concerns.
• Participate in training sessions to stay updated on best practices and community standards.

• Fluency in Hebrew with strong written and verbal communication skills.
• Proficient in English; knowledge of other languages is advantageous.
• Prior experience in chat moderation, customer service, or similar roles preferred.
• Strong attention to detail and ability to manage real-time discussions effectively.
• Excellent critical thinking and problem-solving skills.
• Familiarity with chat moderation tools and online platforms.
• Able to work independently in a remote setting and maintain a flexible schedule.
• Must be eligible to work as a freelancer.

• The opportunity to work from the comfort of your home. A perfect work-life balance.
• Being part of a multicultural team with a diverse background.
• A long term commitment with the opportunity for progression.
• Various incentive and bonus payout structures based on performance and time.
• Personalized training with access to our web based knowledge library.