Slovakian Speaking Freelance Chat Moderator - Work Remote

The House of Mercier is searching for a Slovakian Speaking Freelance Chat Moderator to join our remote team and help cultivate a positive online community. In this key role, you will be responsible for moderating live chat sessions, ensuring that discussions are respectful, engaging, and adhere to community guidelines. Your fluency in Slovakian will be vital for interacting with users, addressing their concerns, and fostering an inviting environment. If you have a passion for community engagement and enjoy connecting with people online, we would love to have you on board!

Responsibilities

• Moderate live chat interactions to maintain compliance with community standards.
• Engage with users in Slovakian, promoting cordial and constructive dialogues.
• Quickly identify and resolve inappropriate behavior or content during chats.
• Assist users with questions and concerns regarding chat policies and community guidelines.
• Work with fellow moderators to enhance chat moderation strategies and improve overall user experience.
• Monitor chat patterns and provide feedback on user comments or issues.
• Participate in training sessions to stay informed on best practices and community standards.

• Fluency in Slovakian with strong written and verbal communication skills.
• Proficient in English; knowledge of additional languages is a plus.
• Prior experience in chat moderation, customer service, or a similar field is preferred.
• Excellent attention to detail and ability to manage live discussions effectively.
• Strong critical thinking and problem-solving skills.
• Familiarity with online chat platforms and moderation tools.
• Able to work independently in a remote environment and maintain a flexible schedule.
• Must meet eligibility requirements to work as a freelancer.

• The opportunity to work from the comfort of your home. A perfect work-life balance.
• Being part of a multicultural team with a diverse background.
• A long term commitment with the opportunity for progression.
• Various incentive and bonus payout structures based on performance and time.
• Personalized training with access to our web based knowledge library.