Job details

Patient Recruiter- On-site in Manhattan or Westchester, New York

Company Overview:

The Clinical Research Division at The IMA Group is a dynamic hub of expertise and innovation, dedicated to advancing healthcare through clinical trials and studies. Our team of seasoned professionals collaborates with industry leaders, conducting patient-centric research across diverse therapeutic areas. Committed to ethical practices and regulatory compliance, we aim to pioneer groundbreaking medical solutions that shape the future of healthcare.

Job Summary:

Join Our Team as a Patient Recruiter Specialist in either Manhattan or Hartsdale, New York!

Are you passionate about making a meaningful impact in clinical research? IMA Clinical Research, a division of The IMA Group, is on the lookout for a dedicated professional to join our team as a Patient Recruiter Specialist!

At IMA Clinical Research, we're not just a network of Phase II-IV clinical research sites across diverse therapeutic areas. We're a dynamic force with over 100 satellite locations nationwide, with a rapidly growing database of 300,000+ patients and the ability to reach millions!

As a Patient Recruiter Specialist, you'll be at the forefront of our mission. Collaborating closely with the Patient Recruitment Manager, you'll help with patient recruitment efforts, breathe life into our database with innovative strategies, and maintain strong connections with our patient community.

We're offering a competitive starting salary ranging from $20 to $23.00 per hour.

Responsibilities:

Hunting for diverse subjects to join our ongoing research studies.
Nailing telephone screenings using our bespoke scripts to identify potential patient gems.
Coordinating screening visit appointments and being a scheduling wizard when plans change.
Crafting insightful reports and metrics to track and boost our recruitment efforts.
Engaging potential patients with grace and professionalism via phone and email.
Building solid bridges with our Clinical Research Team and other stakeholders.
Keeping the team updated on our recruitment victories and aspirations.

Experience:

Knowledge of Microsoft Office (Word and Excel), eager to learn about our research systems, databases, and call software.
A team player with exceptional proactive problem-solving skills and a talent for follow-through.
A respectful communicator who engages effectively with the public, physicians, and teammates.
A multitasking, deadline-meeting expert who thrives in a dynamic environment that’s always changing and adapting.
A professional at handling sensitive matters and navigating challenges with finesse.

Qualifications:

Prior experience in outbound call centers or sales is necessary.
High school diploma or GED equivalent is required.
Bilingual proficiency in English and Spanish is preferred.
Experience in Clinical Research or Medical fields is preferred.
Background or experience in Psychology is preferred.
Familiarity with HIPAA regulations and some medical terminology is preferred.
Demonstrated ability to prioritize tasks and manage multiple projects simultaneously.
Benefits: 
- Complete Health Coverage: Comprehensive Health, Dental, and Vision Insurance packages to ensure your well-being.
- Balanced Lifestyle: Generous paid time off, holidays, and a floating holiday to maintain a healthy work-life balance.
- Retirement: A 401k plan with employer matching for a secure financial future.
- Comprehensive Benefit Offerings: Benefits include LTD, STD, Flexible Spending Account, Voluntary Life, Voluntary ADD, and Company-paid Life Insurance and ADD coverage.
- Inclusivity and Engagement: Actively participate in our DEI Committee Initiative, shaping an inclusive workplace culture.
- Tuition Assistance and Student Loan Repayment Assistance: Benefit from IMA’s tax free tuition reimbursement and tax-free student loan repayment assistance program to fuel your ongoing educational journey and to help you pay for the degree you already have!
- Family Support: Paid maternity leave and paid parental leave reflecting our commitment to supporting family needs.
- No on Call Responsibilities: When you are home, you can leave work behind.
  
The IMA Group is an Affirmative Action/Equal Opportunity Employer 
 
Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities. 
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