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Reset Wellness Specialist (Full Time), Manhattan Beach

Therabody® is the wellness tech leader with a mission to inspire and enable every body and mind to keep moving. Therabody’s product ecosystem includes category-creating innovations in wellness products, proprietary software, digital content, and biometrics that have proven benefits around alleviating stress and pain and enhancing performance and sleep. Not only is it part of our brand ethos to help others, but we are also defining the cutting edge of wellness technology while winning accolades such as Fast Company’s Brands That Matter, Oprah's Favorite Things 2022 and the TIME Best Inventions 2022 award.


We are looking for a Reset Wellness Specialist to join Reset by Therabody.


Key Responsibilities:
  • Administer client sessions using our suite of services and technologies
  • Schedule client appointments, manage appointment confirmations, and proactively handle any cancellations
  • Manage register, merchandise, and service transactions
  • Help maintain high standards of retention, customer satisfaction and brand loyalty
  • Ensure facility and equipment are clean, properly maintained, safe, and in working order
  • Understand and use universal precautions when providing services
  • Help manage incoming customer inquiries through email, chat, phone, social media, and internal POS/Scheduling software
  • Assist with community outreach and events
  • Perform all services based upon current licensure or certification and working precisely within scope of practice
  • Maintain an unwavering focus on the end-to-end customer experience
  • Assist in finding natural solutions for high-performance, recovery and enhancing beauty
  • Provide expert guidance in the effective use of technologies, products and services - and can explain their benefits to clients with ease


The Right Person Would Have:
  • 3+ years delivering services in a fitness or healthcare facility
  • A current fitness certification, massage therapist license, esthetician license, or applicable university degree (i.e. Kinesiology, Exercise Science, Sports Medicine, ACSM, ACE, NASM, CSCS, etc.)
  • CPR/AED Certification
  • Ability to work any day/time of the week, no restrictions
  • Ability to meet the physical requirements of the job including: standing for 8 hours, occasionally sitting, walking, kneeling, and reaching, lifting or moving up to 50 lbs. 


$18 - $22 an hour
The hourly wage for this position ranges from $18 - $22/hr, commensurate on experience. This base range is for the U.S. and not applicable to locations outside of the U.S.

Therabody is committed to diversity, equity and inclusion. We will not tolerate discrimination in employment, employment-related decisions, or in business dealings on the basis of race, color, genetic information, age, sex, sexual orientation, religion, disability, ethnicity, national origin, veteran status, marital status, pregnancy, or any other legally protected status. We will strive to provide an environment free of discrimination to our team members, customers, guests, and suppliers. We seek contributors from all backgrounds and walks of life to join our team, and we encourage our employees to bring their empowered, passionate, and authentic selves to work every day.

Therabody Glassdoor Company Review
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CEO of Therabody
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Benjamin Nazarian
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Average salary estimate

$41600 / YEARLY (est.)
min
max
$37440K
$45760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Reset Wellness Specialist (Full Time), Manhattan Beach, Therabody

Looking for a fulfilling career in the wellness industry? Join us as a Reset Wellness Specialist at Therabody in beautiful Manhattan Beach, CA! In this full-time role, you'll have the incredible opportunity to help clients rejuvenate their bodies and minds using our innovative suite of wellness services and technologies. Imagine being at the forefront of wellness tech, working for a company that has been recognized among the Best Inventions of 2022 by TIME and featured in Oprah's Favorite Things! Your daily tasks will include administering personalized sessions, managing appointments, and ensuring our facility remains a safe, clean haven for all our clients. If you've got a background in fitness or healthcare, with certifications in areas like massage therapy or Kinesiology, we want to hear from you. At Therabody, we're passionate about fostering a positive atmosphere where you can truly make a difference in people's lives while enhancing their recovery and beauty journey. Plus, as part of our commitment to diversity and inclusion, we celebrate individuals from all walks of life. If you're ready to join a team that prioritizes wellness and embraces innovation, apply today and be part of the renowned therapeutic change we are bringing to the community!

Frequently Asked Questions (FAQs) for Reset Wellness Specialist (Full Time), Manhattan Beach Role at Therabody
What are the main responsibilities of a Reset Wellness Specialist at Therabody?

As a Reset Wellness Specialist at Therabody, your main responsibilities will include administering client wellness sessions, managing appointments, ensuring customer satisfaction, and maintaining a clean and safe environment. You will also engage in community outreach and provide expert guidance on our products and services.

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What qualifications do I need to apply for the Reset Wellness Specialist position at Therabody?

To apply for the Reset Wellness Specialist position at Therabody, you'll need a current fitness certification, massage therapist license, esthetician license, or an applicable degree in fields like Kinesiology or Exercise Science. Additionally, a CPR/AED certification is required, along with 3+ years of experience in a fitness or healthcare setting.

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What is the pay range for a Reset Wellness Specialist at Therabody?

The hourly wage for a Reset Wellness Specialist at Therabody ranges from $18 to $22, depending on your experience and qualifications. This range reflects the company's commitment to fair compensation for skilled professionals in the wellness industry.

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What skills are important for a Reset Wellness Specialist at Therabody?

Important skills for a Reset Wellness Specialist at Therabody include excellent communication, customer service abilities, physical stamina, and a strong understanding of wellness technologies. Being proactive and able to work flexible hours are also crucial in this dynamic role.

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How does Therabody promote diversity and inclusion within its team?

Therabody is deeply committed to diversity, equity, and inclusion. The company actively seeks contributions from individuals of all backgrounds and is dedicated to providing an environment free from discrimination. This mission ensures a supportive workplace for every employee.

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Common Interview Questions for Reset Wellness Specialist (Full Time), Manhattan Beach
Can you describe your experience in wellness or healthcare services?

In answering this question, provide a detailed overview of your relevant work experience, highlighting specific roles you've held and the types of services you've delivered. Use examples of how you positively impacted clients' wellness journeys to demonstrate your capability.

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What strategies do you use to engage and retain clients?

Discuss personalized communication methods, follow-up strategies, and how you tailor services to meet individual needs. Give examples of successful retention initiatives you’ve implemented in previous positions to emphasize your effectiveness.

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How do you handle challenging clients or situations?

Reflect on your conflict resolution skills. Describe a specific instance where you managed a challenging client and the steps you took to address their concerns effectively, ensuring a positive outcome.

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What wellness technologies are you familiar with?

List specific technologies you’re experienced with, elaborating on how you've utilized them in practice. Make sure to include any training or certifications related to these technologies to strengthen your response.

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How do you ensure high customer satisfaction?

Share your approach to creating a memorable customer experience. Discuss assessing client feedback, maintaining service standards, and continuously adapting your techniques to meet evolving customer expectations.

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What are your strengths that will benefit the Reset Wellness Specialist role?

Identify a few specific strengths like communication skills, technical knowledge, or customer service. Provide examples of how these strengths have benefited your teams or clients in past roles.

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Describe a time when you collaborated with a team to achieve a goal.

Illustrate a scenario where teamwork led to success. Discuss your role in the collaboration, the challenges faced, and the positive impact it had on achieving a specific goal.

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How do you maintain a safe and clean working environment?

Discuss your commitment to hygiene and safety protocols. Detail specific practices you implement to ensure cleanliness and safety in your workspace for both clients and staff.

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What motivates you to work in the wellness industry?

Share your personal passion for wellness and how it aligns with your career goals. Discuss how working as a Reset Wellness Specialist at Therabody will allow you to contribute positively to clients' well-being.

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How do you stay updated on wellness trends and technologies?

Explain your methods for staying informed about industry trends, such as attending workshops, reading industry publications, or participating in professional groups. Highlight your commitment to ongoing learning and development.

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Empowering people around the world to live healthier lives through a deeper understanding of their bodies and minds.

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DATE POSTED
December 2, 2024

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