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Retail Sales Associate (Full Time), Valley Fair

Therabody® is the wellness tech leader with a mission to inspire and enable every body and mind to keep moving. Therabody’s product ecosystem includes category-creating innovations in wellness products, proprietary software, digital content, and biometrics that have proven benefits around alleviating stress and pain and enhancing performance and sleep. Not only is it part of our brand ethos to help others, but we are also defining the cutting edge of wellness technology while winning accolades such as Fast Company’s Brands That Matter, Oprah's Favorite Things 2022 and the TIME Best Inventions 2022 award.


Who We’re Looking for: 


Therabody is looking for a Retail Sales Associate to join and contribute to an environment where a world-class team of brand ambassadors is empowered and supported to deliver market-leading engagement with each of our guests. The Retail Wellness Specialist will be responsible for working one-on-one with consumers, providing a unique educational experience within the wellness realm. Our stores serve as a connection point for our current and future community, where we drive brand immersion, deliver impactful engagement, and build community.


Key Responsibilities:
  • Communicate Therabody’s values and brand philosophy to all guests
  • Create an excellent consumer experience and promote an efficient and inclusive retail environment
  • Have a thorough working knowledge of all products in the Therabody family while engaging with guests
  • Participate in events outside of the store when applicable
  • Understand and follow all policies and procedures
  • Contribute to the daily tasks, including but not limited to restocking inventory, cleaning, answering calls, and other assigned projects


The Right Person Would Have:
  • Experience within the health and wellness field
  • A curious mind who is eager to learn and help others
  • Excellent communication and customer service skills
  • Retail knowledge in using Point of Sale (POS) and Customer Relationship Management (CRM) systems preferred
  • Ability to adapt to a fast-paced environment
  • The ability to lift boxes to 50lbs
  • The ability and willingness to work weekends, evenings, and holidays as needed
  • Preferred but not required: a current certification from ACSM, NASM, ACE, or applicable university degree (i.e., Kinesiology, Exercise Science, etc.)


$17 - $19 an hour

Therabody is committed to diversity, equity and inclusion. We will not tolerate discrimination in employment, employment-related decisions, or in business dealings on the basis of race, color, genetic information, age, sex, sexual orientation, religion, disability, ethnicity, national origin, veteran status, marital status, pregnancy, or any other legally protected status. We will strive to provide an environment free of discrimination to our team members, customers, guests, and suppliers. We seek contributors from all backgrounds and walks of life to join our team, and we encourage our employees to bring their empowered, passionate, and authentic selves to work every day.

Therabody Glassdoor Company Review
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CEO of Therabody
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Benjamin Nazarian
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Average salary estimate

$37480 / YEARLY (est.)
min
max
$35440K
$39520K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Sales Associate (Full Time), Valley Fair, Therabody

Join Therabody as a Retail Sales Associate at our Valley Fair location in Santa Clara, CA, and be part of a dynamic team that's leading the way in wellness technology. At Therabody, we're committed to inspiring individuals to optimize their body and mind, and we need enthusiastic brand ambassadors to help us achieve that mission. In this vibrant retail environment, you'll have the opportunity to engage with guests one-on-one, providing them with an educational experience that showcases the innovative products within our wellness ecosystem. Your main responsibilities will include communicating our brand philosophy, creating exceptional customer experiences, and sharing your knowledge of our cutting-edge products. A part of your day may involve participating in community events that elevate brand awareness and drive engagement. If you have a strong background in health and wellness, coupled with excellent communication skills, you are poised to thrive here! You’ll also play a key role in maintaining the store's operational flow, from restocking inventory to ensuring the workspace is organized. Working at Therabody means contributing to an inclusive environment that empowers everyone while embracing diverse perspectives. If you're ready for a fulfilling role that aligns health and wellness with retail, we invite you to apply to become a vital part of our welcoming family at Therabody!

Frequently Asked Questions (FAQs) for Retail Sales Associate (Full Time), Valley Fair Role at Therabody
What are the key responsibilities of a Retail Sales Associate at Therabody?

As a Retail Sales Associate at Therabody, you will be responsible for communicating our brand values to every guest, creating a welcoming and inclusive retail environment, and ensuring customers are educated about our innovative wellness products. You’ll also engage in daily tasks such as restocking inventory and maintaining the cleanliness of the store.

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What qualifications do I need to become a Retail Sales Associate at Therabody?

To excel as a Retail Sales Associate at Therabody, you should possess experience in the health and wellness field, excellent customer service skills, and familiarity with POS and CRM systems. A passion for learning and helping others is essential, along with the ability to work weekends and holidays when needed.

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What is the expected pay range for a Retail Sales Associate at Therabody?

Retail Sales Associates at Therabody can expect to earn between $17 to $19 an hour, based on experience and qualifications. Joining Therabody not only provides competitive pay but also an opportunity to be part of an award-winning wellness tech brand.

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Will I need to work during weekends and holidays as a Retail Sales Associate at Therabody?

Yes, as a Retail Sales Associate at Therabody, you will be required to work weekends, evenings, and holidays as needed. This flexibility ensures that we meet our guests’ needs during peak shopping times.

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What is the work environment like for Retail Sales Associates at Therabody?

The work environment at Therabody is lively, supportive, and community-focused. As a Retail Sales Associate, you'll be empowered to bring your authentic self to work every day while collaborating with a passionate team dedicated to customer engagement and wellness.

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Common Interview Questions for Retail Sales Associate (Full Time), Valley Fair
How do you approach educating customers about wellness products?

When educating customers about wellness products, I focus on understanding their needs first. By listening actively and asking questions, I can tailor the information I provide, ensuring they see how our products from Therabody can enhance their wellness journey.

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What do you know about Therabody and its product ecosystem?

Therabody is a leader in wellness technology, known for its innovative products designed to alleviate stress, improve sleep, and enhance performance. The company's commitment to health and wellness, coupled with a focus on community engagement, makes it a unique place to work.

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Can you describe a time you provided excellent customer service?

In a previous role, I encountered a customer who was unsure about which product to choose for muscle recovery. I took the time to understand their specific concerns and offered personalized recommendations, demonstrating our products and explaining their benefits. The customer left thrilled, and they returned multiple times, which showcases how effective tailored service can be.

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How do you handle challenging customer interactions?

In challenging customer interactions, my priority is to remain calm and empathetic. I listen to the customer’s concerns and acknowledge their feelings before finding a solution. This approach helps to de-escalate tension and fosters a positive dialogue, reflecting the values of Therabody.

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What strategies do you use to stay knowledgeable about wellness products?

Staying updated on wellness products is essential. I actively read articles, attend workshops, and engage with product training sessions to deepen my understanding of Therabody’s offerings. This continuous learning approach ensures I can effectively communicate the benefits of our products.

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Describe your experience with Point of Sale (POS) systems.

I have hands-on experience working with various POS systems, including processing transactions, managing inventory, and providing customer transaction records. I understand how crucial proper system usage is for smooth retail operations and customer experience.

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How do you maintain a positive work environment in retail?

Maintaining a positive work environment involves fostering open communication, teamwork, and celebrating each other's successes. I believe that a supportive atmosphere enhances productivity and contributes to the overall customer experience at Therabody.

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What motivates you to work in retail, specifically at Therabody?

I am motivated by the opportunity to help others improve their health and wellness. Working at Therabody allows me to share my passion for wellness products while contributing to a mission that genuinely makes a difference in people's lives.

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What is your availability, and how do you manage work-life balance?

I am flexible with my schedule and can work weekends and holidays. Managing work-life balance is important, so I prioritize my tasks, ensure effective time management, and set aside time for personal activities and relaxation to recharge.

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Can you share an experience where you helped build community engagement?

In my previous position, I organized a local wellness workshop that brought community members together for holistic health discussions. This initiative not only increased brand awareness but also strengthened our community ties, which I would love to replicate at Therabody.

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DATE POSTED
December 1, 2024

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