Channel Development Manager

The Channel Development Manager at Thermo Fisher Scientific is responsible for developing the channel growth strategy for the Global Service and Support (GSS) business. This includes creating scalable key account selling models, forming relationships with decision-makers, and conducting data analysis to shape channel strategies. The role also entails leading cross-business coordination and facilitating change management across the organization.

To qualify for the Channel Development Manager role at Thermo Fisher Scientific, candidates must hold a Bachelor’s degree in business or a scientific field. Additionally, candidates should have at least 5 years of proven experience in developing account management and selling strategies, coupled with outstanding communication skills and a strong customer service focus.

The Channel Development Manager role at Thermo Fisher Scientific is unique due to its focus on both direct and indirect selling channels. It offers the opportunity to develop strategies within a newly created position, allowing for significant personal and professional growth while making a global impact on health and safety.

Thermo Fisher Scientific supports its Channel Development Managers through comprehensive training, development tools like sales playbooks, and a collaborative approach across different business segments. Managers are also provided with competitive remuneration and a wide range of employee benefits to ensure their professional journey is fulfilling.

Channel Development Managers at Thermo Fisher Scientific can expect a competitive salary, annual incentive plan bonuses, comprehensive health benefits, paid time off, and retirement savings programs. The company also offers tuition reimbursement and an employee stock purchase plan, ensuring that employees have the support they need for their careers and well-being.

When answering this question, highlight specific examples from your past roles where you successfully developed and implemented channel strategies. Focus on the approach you took, the results achieved, and any metrics that demonstrate your success.

In responding to this question, emphasize your problem-solving skills and ability to communicate. Discuss how you would listen to the client's concerns, draw on company resources, and aim for a solution that aligns with their needs while maintaining company goals.

When asked about tools or processes, mention specific CRM software and methodologies you have used. Discuss their effectiveness in organizing client data, tracking sales pipeline, and enhancing communication within teams. Tailor your answer to showcase tools familiar to Thermo Fisher Scientific.

For this question, share a relevant example that includes the challenge you faced, the strategy you employed, and the outcome. Be sure to include quantifiable results to strengthen your narrative.

Discuss your organizational skills and any tools or techniques you use to prioritize tasks, such as creating timelines or leveraging project management software. Share an example where effective prioritization led to a successful outcome.

Data analysis is crucial for identifying trends and performance metrics. Explain how you have used data in the past to inform your strategies and adapt to changing market conditions while ensuring that decisions are driven by factual insights.

Discuss your approach to relationship-building, emphasizing communication, trust, and follow-up strategies. Share techniques you’ve successfully used in the past to ensure stakeholders feel valued and engaged.

In your answer, provide details about methods you’ve used for sales forecasting, such as historical data analysis, market research, and stakeholder feedback. Stress the importance of accuracy in forecasting for strategic planning.

Speak to your experience in coordinating with various teams to align objectives, such as holding regular meetings, communicating strategic goals clearly, and using collaborative tools to maintain a shared understanding of priorities.

Discuss skills such as strategic thinking, communication, and relationship-building. Provide examples of how these skills have helped you succeed in previous roles and how they translate to the responsibilities of a Channel Development Manager at Thermo Fisher Scientific.