Outreach Sales Representative

At Legacy Restoration, an Outreach Sales Representative is tasked with generating new business through various sales and marketing activities such as door-knocking and conducting storm damage inspections. You'll connect with homeowners to provide them with tailored solutions, manage leads effectively, and ensure a positive customer experience throughout the sales process.

To apply for the Outreach Sales Representative role at Legacy Restoration, candidates should possess excellent verbal communication skills and a strong determination to meet sales targets. A valid driver’s license and reliable transportation are required. Experience in sales or the home improvement industry is preferred, but what truly matters is your enthusiasm and willingness to learn.

As an Outreach Sales Representative at Legacy Restoration, your earnings can range from $70,000 to $130,000 annually, with a base salary of $70,000 plus commissions. First-year representatives typically make between $70K-85K, and with experience, there's potential to earn even more in subsequent years, along with a vehicle allowance.

Legacy Restoration prides itself on fostering a supportive and professional work environment. We emphasize a culture of excellence, accountability, and growth, ensuring that our Outreach Sales Representatives feel valued and equipped for success as they help homeowners protect and enhance their properties.

Success as an Outreach Sales Representative at Legacy Restoration relies on your ability to communicate effectively, build rapport with homeowners, and handle rejection gracefully. Strong organizational skills for managing multiple leads and follow-ups in a fast-paced setting are essential, along with a genuine passion for helping others.

When building rapport with homeowners, it's essential to listen actively to their needs and concerns. Start by introducing yourself and expressing genuine interest in their situation. Share relevant experiences that demonstrate how you can help them, and maintain a friendly, approachable demeanor throughout the conversation.

Overcoming rejection involves resilience and a positive attitude. Share a specific example where you faced rejection, focusing on how you learned from the experience. Highlight the importance of perseverance and adjusting your approach, perhaps by refining your pitch or better understanding customer needs for future interactions.

Effective lead management requires organization and prioritization. I utilize digital tools like CRM systems to track interactions and set reminders for follow-ups. I categorize leads based on readiness to buy and tailor my follow-up approaches, ensuring timely communication and personalized experiences with potential customers.

Handling objections is part of sales; I view them as opportunities. I actively listen to the customer's concerns and address them with relevant solutions. It's important to provide reassurance and reinforce the value of our services at Legacy Restoration, ensuring they feel informed and confident in their decisions.

Key elements of excellent customer service include attentiveness, empathy, and clear communication. At Legacy Restoration, it's crucial to make every customer feel valued. I focus on understanding their needs and providing timely updates throughout the process, reinforcing our commitment to their satisfaction.

Staying motivated in a fast-paced environment involves setting personal and professional goals. I celebrate small victories and learn from setbacks. Collaborating with my team and sharing successes helps maintain a positive atmosphere that fuels motivation and encourages healthy competition.

For follow-up, I prioritize consistent communication. I utilize emails, phone calls, and even texts, depending on the client’s preferred method. I make sure to remind them of previous discussions, address any new questions, and reiterate how our services at Legacy Restoration can meet their needs.

Conducting storm damage inspections requires thorough knowledge and attention to detail. I approach each inspection methodically, checking for visible signs of damage while also educating the homeowner on what to look for. Effective inspections build trust, allowing me to present tailored solutions for their specific circumstances.

Teamwork is vital in sales; it helps refine strategies and share insights. I collaborate with marketing and operations teams to ensure that our messaging aligns and that we understand the latest services offered at Legacy Restoration, which enables us to provide consistent and accurate information to homeowners.

I want to work for Legacy Restoration because it embodies a culture of excellence and prioritizes customer satisfaction, which resonates with my values. Being a part of a leading company in exterior restoration, where I can grow my sales career while helping homeowners protect their investments, is incredibly appealing to me.