Associate, Client Services- Japanese Speaker

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across eleven offices.

What you’ll do

As an Associate, you’ll spend much of your time on the phone, tracking down experts, building relationships with them and persuading them to speak to our clients. Ultimately, it’s about finding out whether they’re the right fit for our clients’ needs, and whether they know the answers to the questions our clients want to ask.

Then, you’ll set up consultations between our clients and the experts you find and negotiate the terms of each meeting. All while continuing to develop and strengthen the relationships you create.

It’s exciting, fast-paced, deadline-driven, and results-oriented - and you’ll focus on delivering the highest standards of service as you take on multiple projects at once. But there’ll also be lots of opportunities to focus on yourself too, and we’ll support you with all the training, learning and development you need to progress and grow into your role - and beyond.

We're a business that supports the investment industry - so it makes sense that we also invest in our people, too.

What you’ll need

Native in Japanese and fluent in English.

Of course, brilliant communication skills - especially using the phone - are essential.

We’re looking for strong academic credentials, or a proven background in a customer focused role. You’ll be looking to build your expertise in client engagement, influencing, negotiation, project management and stakeholder management - or you’ll be looking to build on your existing knowledge in these areas. But either way, you’ll need to be the kind of person who thrives in a hands-on, high-performance role where results matter.

Attention to detail and an ability to work under pressure are just as important, and you’ll more than feel at home in a culture that’s built on feedback, open communication, continuous learning and winning as a team.

Above all, you’ll have what it takes to exceed our clients’ expectations with every call you make, every consultation you arrange, and every contract you impact...

What our people love about being Associates in Japanese Team:

• Being surrounded by people they not only enjoy working with, but who also challenge and support them.
• Partnering firsthand with the leading investors and strategy consulting firms in the world and being privy to their thought process with all the learning this leads to 
• Building their career in business on a foundation of problem-solving, communication and commercial skills
• Living by “great minds think differently” in a diverse and inclusive team.

Thrive at Third Bridge!

The starting Associate pay places you in the top 30% of graduate salaries across industries, and it is complemented with an uncapped bonus commensurate with target achievement. You can expect clear performance goals and to be recognized for your contributions. After ~2 years of strong results you could transition from being an individual contributor to managing your own team and P&L - a huge career milestone. Depending on your aspirations, you could also progress to a role in Sales, Product, or opportunities across our organization.
We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits:

• Salary: A base salary of HK$288,000 rising to HK$325,000 after 12 months
• Vacation: 15 days (which increases to 20 days after 2 years of service) 
• Learning: personal development allowance of HKD 9,800 per year, which can be used for any learning programs you feel would be beneficial for you
• Health and wellbeing: private medical insurance, Modern Health to focus on mental health. Supplementary housing allowance
• Future and family: pension scheme and vitality private medical insurance
• Flexibility: work from anywhere for one month per year, 2 annual volunteer days, 2 personal days when life throws you a curveball and 'Summer Fridays'
• Rewards: get points through our colleague-to-colleague recognition program to spend on hotels, gift cards, donations to charity and more 
• Social: weekly optional social gatherings, daily breakfast and snacks, social events

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

• We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.