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Job details

Customer Operations Manager - job 1 of 2

Thoropass is seeking a Customer Operations Manager to optimize processes and analyze data to improve the Customer Success team’s performance.

Skills

  • Data analysis
  • Proficiency in Excel and BI tools
  • Understanding of sales processes
  • Forecasting techniques
  • CRM management

Responsibilities

  • Analyze Customer Success data and KPIs
  • Streamline and improve Customer Success processes
  • Assist in creating accurate sales forecasts
  • Maintain and clean CRM data
  • Collaborate with various teams for alignment

Benefits

  • Exceptional health, vision, and dental care
  • Equity in the company
  • Flexible PTO
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Thoropass provides the most thorough audit prep, continuous monitoring, and security audit experience through easy software and expert guidance – so you can do business with confidence.

35 jobs
MATCH
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BADGES
Badge Bipoc LedBadge Women LedBadge Rapid Growth
CULTURE VALUES
Customer-Centric
Startup Mindset
Collaboration over Competition
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Flex-Friendly
Social Gatherings
Pet Friendly
Fitness Stipend
Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Insurance
Learning & Development
Bias Training
Equity
Employee Resource Groups
Unlimited Vacation
Paid Time-Off
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$120,000/yr - $150,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 28, 2024

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