Job details

Veterinary Technician - ER Team Lead

Veterinary Technician Team Lead, Emergency Dept.

Fayetteville, Georgia

Shift/Schedule 4 ten hour shifts

South Atlanta Veterinary Emergency & Specialty is looking for a Veterinary Technician Team Lead to join our team as part of the Thrive Pet Healthcare community.

At South Atlanta Veterinary Emergency & Specialty, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources.

About You

As a Veterinary Technician Team Lead, you'll play an important role in pets' lives by providing comprehensive care throughout their journey. Your life-changing work will range from the hands-on care of facilitating outpatient treatments and performing laboratory tests, to surgery assistance, to support services including admitting and discharging patients.

The Veterinary Technician Shift Lead is dedicated to the quality care of all clients and their pets through the development, mentorship and leadership of veterinary technicians and assistants. This is achieved by keeping Thrive’s mission, medical initiatives and standards in the forefront at all times and empowering our technicians and assistants to do the same. The goal of this position will be to support the hospitals by developing and engaging the technician and assistant teams through validated resources, culture of collaboration and networking. The Veterinary Technician Shift Leads will leverage these goals to concentrate on elevating medical quality, team and patient safety along with establishing a roadmap for career advancement, retention of team members and to attract new team members to Thrive.

Qualifications:

Required:

1. Educational:

High School Diploma;
Fluent in English (Reading, Writing and Oral);
Working knowledge of Microsoft Office, Windows platform, and email

2. Professional:

3 - 5 years of veterinary technician or veterinary assistant experience.
Experience in leadership and/or management.

3. Physical:

Able to support patients up to 50kg (110lb) and lift up to 25kg (55lb) with assistance;
Willing and able to stand and crouch for long periods of time;

Preferred:

Associates degree from an AVMA accredited veterinary technology program.
Bachelors or Masters degree in Veterinary Technology.
Degree Certificates in Veterinary Technology.
Previous experience as Supervisor or Manager.
Experience and ease with public speaking and presenting.

TRAINING

· Conduct quarterly Assessments of the hospital’s needs for tech/assistant education, training and policy implementation with the support of hospital leadership team.
· In collaboration with hospital leadership team and the Regional Technician Director, strategize, execute, and evaluate, implementation of new technician/ assistant education, trainings, and policy.
· Work with the Hospital & Regional Technician Director to develop relevant training tools and development plans.
· Assist with the improvement of patient workflow and help doctors better understand technician skillset to improve overall patient care.
· Work with the Hospital & Regional Technician Director to develop and implement relevant training for home hospital and assist with training other hospitals with similar skillset.
· Work with Hospital & Regional Technician Director and Hospital Leadership team to implement educational initiatives.
· Assisting the Hospital & Regional Technician Director to provide and organize opportunities for hands on training at hospitals on a variety of topics
· Deliver new hire orientation in conjunction with Hospital & Regional Technician Director and the hospital leadership team.
· Engage in solution-focused discussions to promote technician and assistant teams input and collaboration
· Participate in leadership training to enhance overall contributions to the hospital.
· Provide training for consistent information throughout Thrive.
· Responsible for the leadership growth, talent development, and mentorship of the hospital team Building relationships and opportunities for student internships and externships to meet educational requirements for the hospital’s students

RETENTION

· Foster enthusiasm for learning and career growth in all staff.
· Foster an inclusive, collaborative, and respectful team culture.
· Engage Associates through recognition and motivation.
· Provide a clear path and encourage career development and progression
· Connecting technicians and assistants within our region and Thrive to help them feel part of something bigger and realize that they have a voice at Thrive.

RESOURCE DEVELOPMENT

· Work in cooperative group with other Veterinary Technician Leads and the Hospital & Regional Technician Director to develop educational resources and training opportunities.
· Recruiting resources for each department.
· Virtual and recorded program resources to share with the group.
· Work with the Hospital & Regional Technician Director to develop and update training courses relevant to the hospital and the region.
· Work with the Hospital & Regional Technician Director to organize wet lab organization.
· Work with the Hospital & Regional Technician Director to develop and support training & oversight of common compliance needs in our hospitals including OSHA, DEA, Radiology and Waste Gas Safety.

Skills & Abilities:

· Strong communication skills;
· Liaison to navigate workflow amongst department and between departments.
· Ability to educate various individuals of varying levels of skills and expertise;
· Excellent time-management skills and the ability to handle multiple tasks/projects;
· Ability to maintain composure in stressful and emergency situations;
· Leadership skills including the ability to inspire, the ability to delegate, creativity and confidence.
· Strong understanding of protocol management and implementation. Example: CPR.
· Attention to detail;
· Excellent interpersonal, problem-solving, collaborative and teamwork skills;
· Takes initiative, works independently, exhibits decision-making skills, and, exercises good judgment;
· Promote positive environment for learning and growth of veterinary technician and assistants in their region;
· Demonstrates accountability and dependability;
· Ability to build and maintain internal and external relationships with professionalism and integrity;
· Exhibits a positive attitude while being courteous, diplomatic and discreet; and,
· Maintains professionalism and confidentiality.
· Schedule flexibility, follow through, and mentoring.

Working Conditions

In this environment, you may be exposed to the following: radiation, biohazardous substances, chemical hazards, potentially fractious patients, emotionally stressful situations, unpleasant odors, pet bites/ scratches, loud noises, animal feces, and, contagious diseases.

About the Hospital

At South Atlanta Veterinary Emergency & Specialty (SAVES), we offer 24/7 emergency, urgent, and specialty care for dogs and cats in Fayetteville, Peachtree City, Newnan, and McDonough. We specialize in internal medicine and dermatology. The SAVES Center is a specialty referral and emergency practice in support of your family veterinarian. Our goal is to provide your pet with the highest quality specialty and emergency services using state-of-the-art medical equipment and the most current diagnostic and surgical techniques. Our veterinarians and staff are well trained for any emergency that may come in. Constantly striving for excellence in patient care, we make learning new techniques and new options for diagnostics and treatment a priority. Exceptional care of your pet, as well as your family, is our primary goal.

We are open 24/7

Serving Fayetteville, Peachtree City, Newnan, McDonough

Benefits – our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

Competitive pay
401(k) with employer match
Mental health resources, including 24/7 access to Lyra Health
Paid parental leave
Purr-ental leave for when you adopt a pet
Employer-sponsored childcare and elder care
Personalized care for every family-forming journey
Discretionary funds and FREE CE courses
Pet perks and veterinary service discounts
Student loan management tools and assistance

Provide your best care with more bridges and less barriers.

We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.

Support for you is as vital as the support you provide.

You’ll Thrive With Us

At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:

Our vast, diverse, and free library of continuing education courses - ThriveU
Live, virtual interactive workshops to develop valuable leadership skills
A program to designed to teach you the fundamentals of running a pet hospital
Scholarship opportunities and tuition reimbursement
Move into any specialty, hospital type, or environment – across the nation.
Leadership training for a thriving and long career in the veterinary profession.

About Thrive

Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.

We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.

We believe that supporting our people is the key to helping pets thrive through every stage of life.

Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.

At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.

Thrive Pet Healthcare Glassdoor Company Review

3.4

Thrive Pet Healthcare DE&I Review

3.3

CEO of Thrive Pet Healthcare

Tad Stahel

Approve of CEO

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What You Should Know About Veterinary Technician - ER Team Lead, Thrive Pet Healthcare

Join the South Atlanta Veterinary Emergency & Specialty team as a Veterinary Technician - ER Team Lead! We're looking for someone who is passionate about animal care and wants to lead the charge in providing outstanding emergency services. In this pivotal role, you’ll not only support our talented veterinary technicians and assistants but also enhance your leadership skills while making a significant impact on the pets we care for. At South Atlanta, we pride ourselves on delivering comprehensive care to pets in need, and as a part of the Thrive Pet Healthcare family, you'll have access to invaluable resources and support designed to elevate your career. Your daily responsibilities will include everything from facilitating outpatient treatments to assisting in surgeries and mentoring your team. By fostering a collaborative environment and empowering your colleagues, you’ll help promote the very best in patient safety and medical quality. We're dedicated to crafting a supportive workplace where you can grow – whether through continuing education, leadership training, or the mentorship of aspiring veterinary technicians. Here, your career isn’t just a job; it’s an opportunity to truly make a difference in the lives of pets and their families. Experience a local, community-driven feel while enjoying the perks and resources that come with a national network. If you're ready to step into a leadership role and further your impact in veterinary medicine, South Atlanta Veterinary Emergency & Specialty is the perfect place for you to thrive!

Frequently Asked Questions (FAQs) for Veterinary Technician - ER Team Lead Role at Thrive Pet Healthcare

What are the requirements for the Veterinary Technician - ER Team Lead position at South Atlanta Veterinary Emergency & Specialty?

To qualify for the Veterinary Technician - ER Team Lead position at South Atlanta Veterinary Emergency & Specialty, candidates should have a High School Diploma and at least 3-5 years of experience as a veterinary technician or assistant. Leadership experience is a plus, and familiarity with Microsoft Office is essential. Preferred candidates may hold an Associate’s or higher degree in Veterinary Technology.