Multimedia Designer, Talent Development

As a Multimedia Designer at Toast, your primary responsibilities include designing and developing engaging microlearnings, videos, graphics, and interactive content. You will collaborate with subject matter experts to produce learning assets that are accurate and aligned with business needs, while applying learning theories to create effective educational experiences.

To qualify as a Multimedia Designer at Toast, you should have a Bachelor’s degree in Multimedia Design or a related field, along with at least 3 years of experience in multimedia design and development. Proficiency in multimedia production tools like Adobe Creative Suite and Articulate Storyline is essential, along with strong communication and collaboration skills.

As a Multimedia Designer at Toast, you'll use a range of multimedia production software and tools, including Adobe Creative Suite, Articulate Storyline, and Camtasia. These tools will help you create high-quality learning assets that resonate with our audience.

While not mandatory, having experience in creating learning assets for corporate training is considered a plus for the Multimedia Designer position at Toast. This experience can help you better understand the context and needs of the audience you’ll be designing for.

Toast embraces diversity and inclusion as core values in our hiring process and team culture. We believe that a diverse team enhances creativity and innovation in design. We actively seek to create an inclusive work environment where all employees feel valued and empowered.

When asked about my process, I usually start by collaborating with subject matter experts to gather insights and understand key learning objectives. After that, I strategically use multimedia tools to create components that cater to various learning styles, ensuring everything aligns with established learning theories.

I prioritize my tasks using project management tools to keep track of deadlines and progress. I typically break larger projects into manageable parts, allowing me to maintain focus and quality while ensuring timely completion of all deliverables.

I am very proficient in Adobe Creative Suite, utilizing tools like Photoshop and Illustrator for graphics, Premiere Pro for video editing, and After Effects for animation. I use these tools to create engaging content that captures attention and enhances learning.

To ensure accuracy in learning materials, I collaborate closely with subject matter experts throughout the design process. I also incorporate feedback loops, allowing for revisions before finalizing the content to enhance its quality and effectiveness.

Absolutely! In a previous project, I applied the Constructivist Learning Theory by creating interactive simulations that allowed learners to engage with the content actively. This approach helped foster knowledge retention by encouraging users to apply what they’ve learned in realistic scenarios.

Some of the most impactful trends include microlearning, gamification, and the use of virtual reality. These trends cater to modern learners' preferences for shorter, engaging snippets of information and immersive experiences that enhance engagement.

I view constructive criticism as an opportunity for growth. When I receive feedback, I strive to understand the perspective behind it, asking clarifying questions if necessary, and use it to improve my future designs, ensuring they better meet the needs of the audience.

I'm drawn to Toast's commitment to innovation in the restaurant industry and its focus on employee development. I believe that my skills in multimedia design can significantly contribute to enhancing learning experiences for employees at Toast, aligning with my passion for impactful education.

I stay updated by attending webinars, participating in workshops, engaging with design communities, and following relevant publications. This continuous learning helps me incorporate the latest trends into my design practices.

When designing interactive content, I consider the user experience first and foremost. I focus on creating intuitive navigation, engaging visuals, and meaningful interactions that resonate with learners, ensuring that the content feels relevant and accessible.