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Director, Digital Forensics and Incident Response

Director DFIR (Digital Forensics and Incident Response) About TMHCC Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Every policy we write is special, enabling our clients to do amazing things. From insuring the crops that feed us to the rock concerts that entertain us, to rescuing international travelers in trouble.Organic growth and over 60 successful acquisitions have grown our 2023 Gross Written Premium (GWP) to over $7.5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work.What We Offer• Competitive salary and employee benefit package• Strong learning culture• Growth perspectives• 6% 401K match• 20 days of PTO and 2 Floating Days• Paid parental leave• An opportunity to love what you doAbout The RoleShape the future of TMHCC-CPLG by creating and inspiring a team of DFIR specialists, driving excellence in digital forensics, incident response, and threat mitigation for TMHCC-CPLG insureds. Ultimately, develop and implement strategic initiatives to continue to enhance the teams DFIR capabilities, ensuring swift and effective response to cyber incidents. Oversee all aspects of digital forensic investigations for insureds, including managing incident response operations, providing expert technical guidance, developing strategic response plans, and ensuring the TMHCC-CPLG stays abreast of emerging cyber threats, while often acting as the primary client contact for incidents.Key Responsibilities IntroRelying on broad experience and judgment, this role is accountable for accomplishing the following responsibilitiesKey Responsibilities• Leadership and Team Management:• Recruit, develop, and manage a high-performing DFIR team, including technical specialists in areas like malware analysis, Managed Detection and Response, digital evidence collection, extortion negotiations, and recovery.• Assign tasks, delegate responsibilities, and provide mentorship to team members.• Develop and maintain operating procedures and best practices for DFIR team.• Build and maintain insured/carrier relationships.• Invest in career development and provide mentorship to a team that will grow with time and experience.• Foster a culture of innovation, continuous learning, and skill development within the DFIR team.• Client Management and Engagement:• Act as the “Incident Commander” for insureds or their representatives during cyber incidents, providing clear communication, recovery direction, and/or updates on investigation progress.• Conduct scoping calls with clients to understand the disruption, develop a roadmap to resolve the cyber security event, and provide initial triage to contain the threat.• Understand insured needs and tailor strategies to address specific business risks and compliance requirements.• Communicate complex cybersecurity concepts internally and externally.• Build strong insured relationships and maintain trust through effective communication and timely delivery of investigation results.• Incident Response Operations:• Lead incident response activities during cyber security breaches, including initial triage, threat assessment, containment, eradication, and recovery phases.• Develop and maintain comprehensive incident response plans aligned with industry best practices.• Conduct post-incident analysis to identify root causes and implement preventive measures to mitigate future risks.Technical Experience• Stay informed about emerging cyber threats and technologies, including Tactics Techniques and Procedures and Indicators of Compromise associated with specific cyber crime syndicates.• Understand and be aware of changes in technology as it relates to forensic data for review, or forensic techniques available to provide the best combination of speed and accuracy in forensic findings.• Provide expert technical guidance on digital forensics methodologies, evidence collection, analysis, and reporting.• Conduct complex digital forensic investigations, including analysis of system logs, network traffic, and endpoint data.• Business Development and Strategy:• Identify new business opportunities and develop strategies to expand the DFIR service offerings.• Contribute to the overall cybersecurity strategy, including pricing models, service packages, and marketing initiatives.• Collaborate with other security teams within the TMHCC-CPLG to provide holistic cybersecurity solutions to clients.Position Knowledge, Skills, And Requirements• Minimum Bachelor’s degree Cyber security, Computer Science, Information Technology related degree or relevant professional work experience in these• 8 -10 Years Former professional experience in leading and managing DFIR team and managing active cybersecurity engagements, including incident response, digital forensics investigations and working with insureds/ clients and legal counsel• 4 Years Prior people management or team leadership rolesCalifornia and New York Residents OnlyFor candidates working in person or remotely in the following locations, the reasonable pay range for this specific position is New York, NY & Encino, CA, $172,300 - $230,000 annually and Mount Kisco, New York, $187,900 - $240,000 annually. The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, gender identity, gender expression, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. The salary range is the range THMCC, in good faith, believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future, and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the pay range, the actual compensation will vary depending on the above factors as well as market and business considerations.”The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefits package. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individual to join our team of professionals. The Tokio Marine HCC Group of Companies are equal opportunity, employers. Please visit www.tmhcc.com for more information about our companies.The Company believes in “second chance” employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with local laws such as Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.This job posting is for Account Assistant, and its material job duties include those listed above.
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What You Should Know About Director, Digital Forensics and Incident Response, Tokio Marine HCC

Are you ready to take the reins as the Director of Digital Forensics and Incident Response at Tokio Marine HCC in sunny Sacramento, CA? This is an incredible opportunity to shape the future of our DFIR team and make a real difference in the world of cybersecurity! In your role, you'll be on the front lines, creating and leading a high-performing team of specialists in digital forensics, incident response, and threat mitigation. Your expertise will be invaluable, as you’ll be managing everything from incident response operations to strategic planning and client communication. You'll mentor and develop your team while building strong relationships with insureds to ensure they receive top-notch incident response support. We’re looking for someone who thrives in a fast-paced environment, is passionate about cybersecurity, and has a knack for developing innovative solutions to complex problems. At TMHCC, you’ll enjoy a supportive culture that values integrity and empowerment, along with a strong commitment to ongoing learning and growth. With responsibilities including leading incident response activities, conducting post-incident analyses, and overseeing team development, you’ll play a crucial role in safeguarding our clients against evolving cyber threats. Your journey at TMHCC will be rewarding, not only in terms of salary and benefits, but also in the pride of protecting businesses and individuals in this ever-changing landscape of technology. If you're ready for a challenge and want to work with a company that values your contributions, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Director, Digital Forensics and Incident Response Role at Tokio Marine HCC
What are the primary responsibilities of the Director of Digital Forensics and Incident Response at Tokio Marine HCC?

As the Director of Digital Forensics and Incident Response at Tokio Marine HCC, your main responsibilities include leading a high-performing team of DFIR specialists, managing incident response operations for clients, conducting comprehensive digital forensic investigations, and developing strategic initiatives to enhance the team's capabilities. You'll act as the primary incident commander during cyber incidents and maintain strong relationships with insureds while tailoring your strategies to address specific business risks.

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What qualifications should a candidate have for the Director of Digital Forensics and Incident Response role at Tokio Marine HCC?

Candidates for the Director position at Tokio Marine HCC should possess a minimum Bachelor’s degree in Cybersecurity, Computer Science, or Information Technology, along with 8-10 years of leadership experience managing DFIR teams and active cybersecurity engagements. Prior people management and team leadership roles, as well as strong technical knowledge in digital forensics methodologies, are also crucial for success in this role.

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How does the Director of Digital Forensics and Incident Response contribute to incident management at Tokio Marine HCC?

In the Director role, you will lead incident response activities during cybersecurity breaches, including triage, containment, eradication, and recovery. You'll develop and maintain incident response plans aligned with industry best practices and perform post-incident analysis to identify root causes and preventive measures, ensuring continuous improvement in TMHCC's incident management processes.

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What is the importance of team management for the Director of Digital Forensics and Incident Response at Tokio Marine HCC?

Team management is vital for the Director of Digital Forensics and Incident Response at Tokio Marine HCC as you will be responsible for recruiting and developing a high-performing DFIR team. You'll assign tasks, mentor your team members, and foster a culture of learning and innovation, ensuring your team's expertise continues to grow and adapt to the evolving landscape of cybersecurity threats.

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What are the growth opportunities for the Director of Digital Forensics and Incident Response at Tokio Marine HCC?

At Tokio Marine HCC, the Director role offers significant growth opportunities through continuous learning, mentorship, and professional development within a dynamic cybersecurity landscape. You’ll have the chance to shape the company's DFIR strategies, expand service offerings, and contribute to TMHCC's success in delivering comprehensive cybersecurity solutions to clients, propelling your career forward.

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Common Interview Questions for Director, Digital Forensics and Incident Response
What experience do you have in managing incident response operations?

In answering this question, emphasize your experience leading incident response teams through breaches. Provide specific examples of incidents you've managed, your role in the response, and the outcome. Highlight your ability to assess and contain threats effectively, showcasing your technical knowledge and leadership skills.

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Can you describe a time when you had to lead a DFIR team through a challenging cyber incident?

Use the STAR method (Situation, Task, Action, Result) to frame your response. Detail the incident, your responsibilities in leading the team, the specific actions you took to resolve the situation, and the positive results that followed. This will demonstrate your leadership under pressure and your decision-making skills.

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What strategies do you use for effective team management in a DFIR context?

Discuss your approach to recruiting, mentoring, and developing your team. Share how you foster collaboration, continuous learning, and skill development within the team. Providing examples of successful team dynamics and outcomes can reinforce your management style.

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How do you stay informed about emerging cyber threats and technologies?

Explain your methods for staying current, such as attending industry conferences, reading relevant publications, participating in cybersecurity forums, and networking with other professionals. This shows your commitment to continuous improvement and knowledge in the field.

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What are some key steps you take during the initial triage of a cyber incident?

Detail your systematic approach to initial triage, including gathering relevant data, assessing the scope of the incident, and prioritizing response actions. Share an example that illustrates your thoroughness and effective decision-making during this critical phase.

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How do you ensure effective communication with clients during cyber incidents?

Discuss your communication strategy, emphasizing clarity, transparency, and timeliness. Share examples of how you've kept clients informed during incidents, illustrating your ability to build trust and ensure confidence in your team's response efforts.

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What are some best practices to follow in developing incident response plans?

Highlight the importance of aligning incident response plans with industry standards, considering the specific needs of the organization, and incorporating lessons learned from past incidents. Discuss the value of regular testing and updates to the plans to keep them relevant.

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Can you describe a successful post-incident analysis you've conducted?

Provide an example of a post-incident analysis you led, detailing the methodologies used to identify root causes, lessons learned, and recommendations implemented for future prevention. This showcases your analytical skills and commitment to improvement.

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How would you approach business development within the DFIR service offerings?

Explain your strategy for identifying new business opportunities through market analysis and client engagement. Discuss how you would collaborate with other teams within the organization to craft comprehensive solutions that stand out to potential clients.

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Why is continuous learning crucial for a DFIR team?

Discuss the fast-evolving nature of cyber threats and the importance of keeping skills current. Emphasize how continuous learning enables your team to remain effective and innovative in their response efforts, which ultimately protects clients better.

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As a member of Tokio Marine, we are always committed to operating for the benefit of customers, business partners and society. This Good Company philosophy drives us to look beyond profit, deliver on commitments and empower our people. It is only ...

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Full-time, on-site
DATE POSTED
December 19, 2024

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