Logistics Coordinator - EMEA

About TOMS

TOMS is in business to improve lives. When you wear or work with TOMS, you help fund access to mental health resources for the millions of people who need them.

About The Role

The Logistics Coordinator is responsible for managing all logistics activities associated with inbound transportation, warehouse fulfillment, outbound shipments according to wholesale customers’ VAS requirements.

This includes tracking of all inbound shipments from all suppliers to TOMS third Party Distribution Center in EMEA; determining/coordinating/ monitoring 3PL fulfillment center activities and performance.

This position ensures that effective logistics performance is met, quality and cost expectations are tracked, and will contribute to the investigation and timely response to inquiries related to distribution and transportation. As well as continuously looking for developing and implementing strategies and processes that improve efficiency.

What You’ll Do

Inbound

• Manage and monitor inbound process from the factories to EMEA 3PL

• Main point of contact for all incoming Freight queries and investigations

• Managing all delivery schedules with logistics suppliers from port to final destination

• Monitor all electronic data transfers that provide advance shipping notifications for accuracy and where necessary adjust delivery dates to reflect accurate delivery schedules

• Plan, develop and manage accurate reports about inbound track, delivery schedules based on specific requirements, forecast, freight costs and costs per unit

• Working closely with key stakeholders to ensure transparency on costs and processes

• Developing and implementing strategies that improve efficiency and reduce costs

Direct shipments

• Monitor all direct Shipments from our Asia factories directly to the TOMS EMEA distributors

• Manage all requirements for existing customers

• Responsible for set up new customers and their requirements

• Main point of contact for direct shipments between customers and TOMS EMEA

Administer Order Management at EMEA Distribution Centers (3PL)

• Control and check of Inbound, inventory and outbound EDI messages between SAP and WMS, error management

Inbound Transport Management

• Accountmanager for outsourced inbound freight carriers from port to EMEA 3PL

• Manage carrier reports and invoicing

VAS

• Facilitate TOMS (new) customer VAS requirements

Logistics Process Improvement

• Provide or lead project development support to multiple departments within TOMS that have logistics requirements. Communicate standard operating procedures, communication protocols and tracking of projects.

• Assist with the development of Logistics Standard Operating Procedures (SOPs)

• Assist with end of year audit

• Coach and train new starters

What You’ll Bring

• Demonstrated skill in business planning and inventory management

• Strong understanding of typical footwear and apparel business channels

• Strong problem-solving, analytical, and collaborative skills. Ability to work in a team environment

• Must be detail oriented and extremely accurate

• Excellent written and verbal communication skills. Ability to communicate with all levels of management (including upper management) in a professional manner

• Strong project management, organizational and analytical skills

• Ability to work effectively under time constraints, multitask and prioritize on projects and deliver results by critical deadlines

• Excellent knowledge of Excel and SAP AFS

• Ability to synthesize data into comprehensive reports for all levels of staff

• Ability to develop new procedures, polices and reporting tools to simplify and improve operations

Requirements

• Expertise in business planning, S&OP process

• Minimum of 3 years’ experience in distribution, with preferably 1 years of management experience

• Preferred degree in business / technical area or similar level of experience

What We Give

• Hybrid working, 2 days at the EMEA office in Amsterdam

• Competitive salary and benefits package

• 25 holiday days per year (based on fulltime)

• Opportunity to work for a globally recognized brand committed to making a positive impact

• Collaborative and inclusive work environment with opportunities for growth and development

• International ambitious environment and dynamic team with enthusiastic colleagues

• 4 free pairs of shoes

• Employee Discount on all of our products plus discounts on partnering businesses

• Opportunities to volunteer with Impact Partners and Community Organizations

• Mental health support: partnering with OpenUp

EEO

TOMS is an Equal Employment Opportunity, committed to intentional anti-racism in all areas and will consider all qualified applicants. Our diverse backgrounds, perspectives, identities, and talents help us thrive.