Travel Coordinator

As a Travel Coordinator at Traeger, key responsibilities include managing employee travel arrangements by booking flights, rental cars, and hotels. You will negotiate rates with travel providers, authorize hotel billings for guest check-ins, and handle the nuances of travel such as recovering costs for unused flights or addressing rental car damage claims. You’ll also conduct audits of rental car invoices and reconcile monthly credit card statements, ensuring accurate financial tracking across departments.

To be considered for the Travel Coordinator role at Traeger, you’ll need at least 1 year of GDS experience. Proficiency in Microsoft Office, especially Excel, is crucial, along with strong verbal and written communication skills. A detail-oriented mindset is necessary as you'll handle various tasks that require exceptional organization. The role may also require on-call availability after hours one week per month to manage travel emergencies.

The work culture for a Travel Coordinator at Traeger is vibrant and supportive! You will be joining a team that values risk-taking and innovation while maintaining a strong focus on quality. Collaborating with passionate colleagues in an outdoor lover’s paradise, you’ll find camaraderie and opportunities for professional growth, making it an exhilarating place to work.

At Traeger, being a Travel Coordinator comes with fantastic benefits! You’ll enjoy a comprehensive medical, dental, and vision package tailored to your needs, a 401k plan to secure your future, and generous discounts on all Traeger products. We also offer tuition reimbursement and professional development programs to help you thrive in your career, all while working in a condition optimized for culinary enthusiasts!

Traeger is committed to the professional growth of its employees, including those in the Travel Coordinator role. We offer individualized professional development programs and initiatives aimed at enhancing your skills and advancing your career. You'll have access to workshops, training sessions, and resources focused on your growth, thereby ensuring you have what you need to succeed in this dynamic position.

In your response, share specific instances where you handled booking flights, hotels, and rental cars effectively. Highlight your negotiating skills with travel providers and any successful strategies you’ve employed to save costs and ensure smooth travel experiences for employees.

Discuss your experience with GDS systems and other travel management software you’ve used. It's helpful to name specific tools, highlight any advanced functions, and explain how they contributed to efficient travel arrangements and cost management in your previous positions.

In your answer, illustrate your problem-solving skills and ability to remain calm under pressure. You might recount a specific scenario where you successfully resolved a travel issue by communicating with airlines or hotels, showcasing your proactive approach to crisis management.

Share the steps you take to ensure that all expenses are accurately documented and reconciled. Mention any tools or software you use for tracking, auditing invoices, and how you address any discrepancies when they arise, demonstrating your attention to detail.

Talk about your time management and organizational skills. Describe a method for prioritizing requests based on urgency and the needs of the employees, ensuring you uphold a high standard of service and responsiveness throughout the process.

Discuss any techniques or methodologies you've successfully applied to negotiate rates with travel providers. Providing examples of past negotiation experiences and the reinforcement of positive relationships can further illustrate your skills in this area.

Express your commitment to continuous learning through industry publications, webinars, and networking events. Mention any specific resources you engage with regularly to stay informed about the latest travel technologies and trends that can improve your work as a Travel Coordinator.

Outline specific challenges you encountered, such as last-minute booking changes or last-minute emergencies, and detail how you addressed these challenges efficiently. Emphasize your adaptability and problem-solving skills in high-pressure situations.

Highlight your customer service philosophy, focusing on clear communication, empathy, and professionalism. Share an example of a time you handled an employee’s travel concern or complaint, illustrating how you managed the situation positively.

Convey your passion for the travel industry and your enthusiasm for Traeger’s mission and culture. Share how you believe your skills align with their needs and how you envision contributing to their team while enjoying the benefits of a company that values quality and teamwork.