Sales Operations Key Account Manager

As a Sales Operations Key Account Manager at Traeger, your primary responsibilities will include managing the entire order lifecycle from entry to shipment, supporting operational duties for assigned retail accounts, and collaborating on monthly planning and forecasting processes. You’ll play a vital role in validating pricing for purchase orders and developing strong relationships with retail partners to ensure smooth operations.

To apply for the Sales Operations Key Account Manager position at Traeger, candidates should have a minimum of 3 years of experience in account management with a focus on supply chain operations. Proficiency in ERP and CRM systems, as well as intermediate Microsoft Excel skills, are essential. Excellent verbal and written communication skills along with attention to detail will also be crucial for success in this role.

The Sales Operations Key Account Manager supports the Traeger sales team by providing operational performance data and creating ad hoc reports. This role involves proactive communication to identify and resolve operational challenges, thereby ensuring the sales team has the necessary tools and information to achieve their goals effectively.

At Traeger, the culture is one of innovation, risk-taking, and collaboration. As a Sales Operations Key Account Manager, you will be working within a passionate team that is dedicated to pushing the boundaries of outdoor cooking and delivering top-notch service to our partners and customers. The environment is filled with energy, creativity, and—let's not forget—delicious food!

Traeger places a strong emphasis on professional development. As a Sales Operations Key Account Manager, you will have access to individual professional development programs, tuition reimbursement, and opportunities to advance your skills and knowledge. Traeger encourages growth from within, meaning your career path can be tailored to your aspirations.

When answering this question, focus on a specific example that showcases your problem-solving skills. Mention the issue, your approach to finding a solution, the stakeholders involved, and the outcome. Highlight your analytical skills and ability to work cross-functionally, as these are crucial for a Sales Operations Key Account Manager at Traeger.

Discuss your approach to time management and prioritization, emphasizing the importance of understanding the urgency and impact of each task. Explain any tools or techniques you use, such as task lists or project management software, to ensure deadlines are met while maintaining high-quality outputs.

When responding, mention the specific ERP and CRM systems you have worked with, detailing how you used these tools to enhance operations, manage data, or streamline processes. It's important to illustrate how your experience translates into benefiting Traeger's existing systems.

Share strategies and techniques you use to establish rapport and trust with retail partners. Discuss the importance of communication, regular check-ins, and understanding their needs to foster long-lasting partnerships that also support Traeger's objectives.

In your response, share any specific forecasting methodologies you've employed, such as quantitative analysis or scenario planning. Highlight your understanding of market trends, how you gather data, and how you can apply these skills at Traeger to support effective sales operations.

When discussing this question, describe past conflicts and how you approached resolution. Emphasize your communication, empathy, and mediation skills, ensuring you convey how you seek to maintain a positive and productive work environment as a Sales Operations Key Account Manager.

Personal motivations may vary, so identify what drives you—whether it's achieving targets, solving problems, or supporting others in their success. Connect your motivation to the mission of Traeger, demonstrating how your enthusiasm aligns with the company's goals.

Explain the processes and checks you implement to maintain accuracy in order management, such as double-checking data entries, utilizing templates, and staying organized. Discuss the importance of accuracy in operations and how it translates into customer satisfaction at Traeger.

Choose a project that highlights your skills relevant to the Sales Operations Key Account Manager position. Discuss the project objectives, your role, the strategies employed, and the results achieved, underlining your ability to lead initiatives effectively.

This is your opportunity to show your passion for outdoor cooking and the Traeger brand. Talk about what attracts you to the company culture, its innovative products, and your desire to be part of a team that values collaboration and quality in service delivery.