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Warehouse Management Systems (WMS) Manager

 

Who We Are:
When you join Traffic Tech, you join a team that keeps the global economy moving – literally.

Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With 30 offices throughout the United States, Canada, Mexico, and China, the company offers progressive and efficient solutions for moving freight by land, sea, and air.

 

Our platform, corporate culture, and "hardest working Team in transport" have made us an industry leader. We believe that inspiring our employees and giving them opportunities for growth translates into better service for our clients. Each and every Traffic Tech employee is personally invested in ensuring our clients receive the most innovative, efficient, and cost-effective solutions available.

 

Your Part in It:
Working out of our Long Beach office, we are looking for our next Warehouse Management Systems (WMS) Manager. In this role, you will lead the configuration, optimization, and implementation of Warehouse Management Systems to support operational processes and meet customer requirements. You will oversee WMS projects, manage escalations, and ensure team training and alignment with operational goals.

 

WAREHOUSE MANAGEMENT SYSTEMS (WMS) MANAGER

 

 

What the Job Entails:

  • Configure and test WMS workflows to meet customer requirements and optimize operational processes.
  • Lead EDI (940, 945, 943, 944, 947, and 846) development and testing initiatives with service providers and customers.
  • Design and generate reports using SQL and other WMS tools.
  • Collaborate with stakeholders to define WMS configuration requirements and consult on implementation strategies.
  • Manage and support Go-lives and projects related to WMS implementations.
  • Handle escalations related to WMS issues, working closely with relevant teams to address and resolve challenges promptly.
  • Oversee the distribution of tasks within the warehouse systems team to ensure timely and efficient execution.
  • Train 1st level support and operations on new and existing WMS processes.

 

What We Are Looking For:

  • Educational Background:
    • Bachelor’s degree in Computer Science, Information Systems, Supply Chain Management, or a related field (or equivalent experience).
  • Technical Skills:
    • Strong knowledge of Warehouse Management Systems (WMS), including configuration and optimization.
    • Proficiency in SQL for report creation and data analysis.
    • Familiarity with EDI processes and standards.
    • Experience with WMS tools and their integration with external service providers.
  • Professional Experience:
    • Minimum 3–5 years of experience in WMS configuration, EDI development, and warehouse systems.
    • Proven track record of leading WMS implementations and supporting Go-live projects.
    • Experience in resolving escalations and coordinating across teams.
    • Working experience with Datex Footprint WMS is considered a plus.
  • Soft Skills:
    • Strong analytical and problem-solving abilities.
    • Excellent communication skills to train and collaborate with diverse teams.
    • Leadership experience in managing teams or overseeing task distribution.
  • Other Requirements:
    • Ability to work under pressure and meet tight deadlines.
    • Flexibility to support on-site troubleshooting.

 

What We Offer:

  • Robust industry training and mentorship.
  • Full Benefit options, including Medical (Dental & Vision).
  • Life/AD&D Insurance, Long-term Disability.
  • 401(k) matching.
  • A dynamic environment and "can-do" culture.

 

This is a full-time permanent position from Monday to Friday.

 

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Warehouse Management Systems (WMS) Manager, Traffic Tech Inc.

At Traffic Tech, we're not just a logistics company; we’re a powerhouse driving the global economy forward! As our new Warehouse Management Systems (WMS) Manager, you will play a pivotal role in ensuring that our operations run seamlessly. Based out of our Long Beach office, you will lead the charge in configuring, optimizing, and implementing Warehouse Management Systems that meet our clients' dynamic needs. Your days will revolve around overseeing WMS projects, managing escalations, and ensuring that our teams are well-trained and aligned with operational goals. Imagine working in an environment where you tackle challenges such as configuring and testing workflows, leading EDI development initiatives, and generating insightful reports using SQL. You'll collaborate with various stakeholders, ensuring that the WMS configuration aligns perfectly with client requirements. Plus, you’ll enjoy the thrill of managing go-live projects and resolving any hiccups that come your way. With a firm grasp of WMS, EDI processes, and a strong analytical skill set, you’ll elevate our warehouse operations to new heights. At Traffic Tech, we value our team members, offering robust training, mentorship, and full benefits including health, life insurance, and 401(k) matching. If you're passionate about leading in a dynamic environment and making impactful contributions, we'd love to have you join us as our WMS Manager!

Frequently Asked Questions (FAQs) for Warehouse Management Systems (WMS) Manager Role at Traffic Tech Inc.
What are the key responsibilities of a Warehouse Management Systems (WMS) Manager at Traffic Tech?

The Warehouse Management Systems (WMS) Manager at Traffic Tech is responsible for leading the configuration and optimization of our WMS, managing EDI development initiatives, and overseeing WMS project implementations. This role includes collaborating with stakeholders on configuration requirements and training teams on WMS processes.

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What qualifications are needed to become a Warehouse Management Systems (WMS) Manager at Traffic Tech?

To qualify for the Warehouse Management Systems (WMS) Manager position at Traffic Tech, candidates should have a Bachelor’s degree in Computer Science, Information Systems, Supply Chain Management, or a related field. Additionally, 3-5 years of experience in WMS configuration and EDI development is required.

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How does Traffic Tech support the career growth of Warehouse Management Systems (WMS) Managers?

Traffic Tech is committed to the personal and professional growth of its Warehouse Management Systems (WMS) Managers. We provide robust industry training, mentorship opportunities, and a dynamic working environment that encourages continuous learning and professional advancement.

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What technical skills are essential for a Warehouse Management Systems (WMS) Manager at Traffic Tech?

Essential technical skills for a Warehouse Management Systems (WMS) Manager at Traffic Tech include a strong understanding of WMS configuration and optimization, proficiency in SQL for report creation, and familiarity with EDI processes. Experience with Datex Footprint WMS is a plus.

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What benefits does Traffic Tech offer to Warehouse Management Systems (WMS) Managers?

Traffic Tech offers a comprehensive benefits package for Warehouse Management Systems (WMS) Managers, including medical, dental, vision coverage, life insurance, long-term disability, and a 401(k) matching plan, ensuring that our team members are well-supported.

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What does a typical day look like for a Warehouse Management Systems (WMS) Manager at Traffic Tech?

A typical day for a Warehouse Management Systems (WMS) Manager at Traffic Tech involves overseeing WMS project implementations, configuring and testing workflows, managing escalations, and training team members. Flexibility and collaboration with various departments are key components of the role.

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What soft skills are important for a Warehouse Management Systems (WMS) Manager at Traffic Tech?

Important soft skills for a Warehouse Management Systems (WMS) Manager at Traffic Tech include strong analytical problem-solving abilities, excellent communication skills for training and collaboration, and leadership experience to effectively manage team dynamics and task distribution.

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Common Interview Questions for Warehouse Management Systems (WMS) Manager
Can you describe your experience with Warehouse Management Systems (WMS)?

In response to this question, focus on specific WMS tools you've used, projects you've managed, and the outcomes of your work. Highlight any experience with WMS configuration, optimization, and your familiarity with different systems, especially Datex Footprint WMS, if applicable.

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How do you approach configuring WMS to meet customer requirements?

When answering, outline your methodical approach to gathering customer needs, designing workflows, testing configurations, and deploying updates. Share examples of successful configurations you’ve executed and the impact they had on operational efficiency.

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What challenges have you faced in WMS implementation and how did you overcome them?

Discuss specific challenges you encountered during past WMS implementations, such as integration issues, resistance to change, or data migration. Emphasize the strategic steps you took to address these challenges and ensure project success.

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How do you ensure team alignment when managing WMS projects?

Explain your strategies for fostering team collaboration, such as regular check-ins, clear communication of project goals, and inclusive decision-making processes. Providing examples from your experience can add depth to your answer.

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Can you give an example of a successful EDI initiative you've led?

Share a specific example of an EDI project you oversaw, detailing your role, the objectives, and the results. Mention the importance of EDI in enhancing client relationships and streamlining operations.

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What reporting tools do you utilize to analyze WMS data?

Discuss your experience with SQL and other reporting tools to create insightful reports, explaining how data analysis drives improvement in warehouse operations and decision-making.

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How do you handle escalations related to WMS issues?

Talk about your systematic approach to managing escalations, including gathering details, collaborating with relevant teams, and prioritizing resolutions. Highlight your ability to maintain calm and clarity during high-pressure situations.

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What does effective training look like for new WMS processes?

Describe your training methodology, including hands-on demonstrations, creating training materials, and encouraging feedback from trainees. Provide examples of successful training sessions you’ve conducted in the past.

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How do you prioritize tasks in a fast-paced warehouse environment?

Talk about your strategies for assessing urgency and importance, delegating tasks efficiently, and maintaining flexibility to adapt to changing circumstances without compromising operational efficiency.

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What is your strategy for staying updated with industry trends in warehouse management?

Share your commitment to continual learning, such as attending industry conferences, participating in webinars, or engaging in professional networks. Highlight your understanding of how these trends can influence WMS best practices.

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Established in 1986 and headquartered in Chicago, Illinois, Traffic Tech is a logistics provider that offers a supply chain and transportation solutions that include all surface transportation services.

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Full-time, on-site
DATE POSTED
November 29, 2024

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