Job details

Paratransit Scheduler

Transdev at the 2800 NW Nela Street, Portland, OR 97266 location is hiring a Paratransit Scheduler to develop transit schedules for our paratransit drivers. We are seeking friendly, detail-oriented people who are dedicated to safety.

Transdev is proud to offer:

Competitive compensation package of $25.46/hr.
Comprehensive health, dental, and vision insurance offerings
Retirement savings (401K) plan
Paid time off and sick days
Opportunities for professional growth and advancement.

Overview:

Under general supervision, assists in developing transit schedules, Operator work run assignments and related documents. Creates daily manifests for paratransit drivers based on customer demands.

Key Responsibilities:

Creates daily manifests for paratransit drivers based on customer demands and labor agreements.
Assist Reservationist with placing trips on drivers manifest and negotiating appropriate trip times for customer at point of call.
Contacts Customers during scheduling process when appropriate to negotiate pick up window for efficiency in the service.
Assigns Drivers in VDS and Trapeze and compares systems to make sure all routes are covered daily.
Assist Management in recruiting drivers to work additional hours and cover scheduled absences or early call-offs before daily scheduling closes.
Monitors efficiencies of manifests to ensure that routes are logical and efficient based on customer needs.
Utilizes computer software to assist in the development of schedules, Drivers Bid, vehicle hour, mileage, and patronage statistic
Develops and maintains statistical records regarding schedules, personnel requirements, and equipment requirements
Prepares, orders, and proofreads schedule materials prior to publication
Ensures all Operator runs are fully compliant with meal, rest breaks and hours of service restrictions.
Assist in analyzing and responding in writing to operations personnel and patron complaint letters recommended changes
Participate in test trips of new or revised subscription group tours
Other duties as required

Qualifications:

High school diploma or GED required.
2 years of reservationist or customer service experience.
Computer literate
Excellent communication and listening skills.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
One year of transit operations, paratransit reservations, transit scheduling, or other transit-related experience utilizing transit routes and schedules
Knowledge of Trapeze PASS scheduling practice

Skills and Knowledge Required:

Ability to read, comprehend and understand maps
Ability to read, understand, interpret, and explain transit system operating rules, regulations, policies, phases, and routes
Perform arithmetic and basic statistical calculations rapidly and accurately
Ability to communicate effectively orally and in writing
Manipulate and analyze data using arithmetic formulas and detailed procedures
Read and understand rules, policies, maps, and schedules
Operate a calculator
Utilize computer software
Set priorities under close deadlines
Travel requirement (as a percent): <5% for occasional meetings

Pre-Employment Requirements:

Must submit to drug testing and a background check

Physical Requirements:

Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.

Transdev US is the largest private sector operator of multiple modes of transit in the United States, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 300 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming. https://www.transdevna.com

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: Please Click Here for CA Employee Privacy Policy.

Transdev Glassdoor Company Review

3.2

Transdev DE&I Review

3.0

CEO of Transdev

Thierry Mallet

Approve of CEO

By Transdev

Transdev US is part of a global company spanning 19 countries across six continents. As an operator and global integrator of mobility, Transdev – The mobility company – empowers freedom to move every day thanks to safe, reliable and innovative sol...

166 jobs

MATCH

Calculating your matching score...

FUNDING

Private

DEPARTMENTS

Operations

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Taxi & Car Services

TEAM SIZE