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Leasing Professional - Greensboro, NC

Who We Are:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.


As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.


Responsibilities:
  • Customer Service:
  • Greet prospective residents and provide them with a warm and welcoming introduction to Varsity Campus.
  • Conduct property tours, highlighting the features, amenities, and benefits of our community.
  • Respond to inquiries via phone, email, or in-person, promptly and professionally.
  • Build and maintain relationships with prospective and current residents to enhance customer satisfaction.
  • Leasing Activity Management:
  • Follow up with potential residents to address any questions or concerns, and guide them through the leasing process.
  • Handle lease applications, screenings, and verifications to ensure all requirements are met.
  • Prepare lease agreements, initiate signings, and conduct move-in orientations with residents.
  • Maintain accurate and up-to-date records of leasing information, inquiries, and resident data.
  • Marketing and Sales:
  • Assist in the creation and implementation of marketing strategies to maximize leasing potential.
  • Participate in promotional events, campaigns, and community outreach efforts to attract prospective residents.
  • Collaborate with the marketing team to produce engaging content, virtual tours, and virtual events.
  • Utilize various online platforms and social media channels to promote available units and generate leads.
  • Lease Compliance and Administration:
  • Ensure all lease documents and associated paperwork are accurately completed and filed.
  • Conduct regular inspections of units to ensure lease compliance and assess any damages or needed maintenance.
  • Coordinate lease renewal efforts, rent collection, and address any resident concerns or issues.
  • Maintain knowledge of local rental laws, fair housing regulations, and adhere to company policies.


Requirements:
  • High school diploma or equivalent; a bachelor's degree in business, marketing, or related field is desirable.
  • Proven experience in customer service, sales, or leasing, preferably within the real estate or property management industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish positive relationships.
  • Strong organizational skills, attention to detail, and the ability to multitask effectively.
  • Proficient in using leasing software, CRM systems, and MS Office Suite.
  • Ability to work independently, as well as part of a team, in a fast-paced and target-driven environment.
  • Knowledge of fair housing laws, regulations, and leasing best practices.
  • Availability to work flexible hours, including evenings, weekends, and holidays as needed.


$13 - $15 an hour

Location: Greensboro, NC


What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations


Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.


Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.


Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.

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CEO of Tripalink
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Donghao Li
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Average salary estimate

$29160 / YEARLY (est.)
min
max
$27120K
$31200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Leasing Professional - Greensboro, NC, Tripalink

Are you ready to take the next step in your career as a Leasing Professional? Join Tripalink in Greensboro, NC, where we're redefining urban living and creating communities that residents love to call home. As a Leasing Professional with Tripalink, you'll be the friendly face welcoming prospective residents and guiding them through their journey to find the perfect apartment. You'll conduct engaging property tours, showcase our fantastic amenities, and answer any questions to make sure inquiries turn into happy leases. Your role will involve building strong relationships with residents, ensuring they feel supported and valued. You’ll also manage leasing activities, handle applications, and prepare lease agreements while ensuring compliance with fair housing regulations. Creativity isn't just for our apartments—work with our marketing team to drive visibility and attract great candidates through social media and promotional events. Our vibrant team culture promotes personal growth and celebrates diversity, so you'll work in an environment that encourages collaboration and excellence. If you're motivated, communicative, and love helping others, Tripalink is the place for you. We're looking forward to meeting passionate individuals eager to thrive in an energetic setting. Join us and help shape the future of community living in Greensboro!

Frequently Asked Questions (FAQs) for Leasing Professional - Greensboro, NC Role at Tripalink
What are the main responsibilities of a Leasing Professional at Tripalink?

As a Leasing Professional at Tripalink, you will be responsible for customer service, leasing activity management, marketing, and lease compliance. You'll greet prospective residents, conduct property tours, and manage inquiries while building strong relationships to enhance customer satisfaction. Additional tasks include handling lease applications and agreements, assisting with marketing strategies, and ensuring compliance with local rental laws.

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What qualifications are required to become a Leasing Professional at Tripalink in Greensboro, NC?

To become a Leasing Professional at Tripalink, candidates should have a high school diploma or equivalent, while a bachelor's degree in business or marketing can be a plus. Proven experience in customer service or leasing is essential, along with excellent communication skills, strong organizational abilities, and the capability to multitask in a fast-paced environment.

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What does the work environment look like for a Leasing Professional at Tripalink?

The work environment at Tripalink for a Leasing Professional is energetic and supportive. With a passionate team and regular team-building activities, employees find a welcoming atmosphere that fosters collaboration and personal growth. The company values diversity and promotes a sense of belonging, ensuring every team member can thrive and contribute positively.

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How does Tripalink promote diversity and inclusion among its Leasing Professionals?

Tripalink is committed to diversity and inclusion, actively striving to bring together individuals from various backgrounds. The company creates an inclusive workplace where everyone feels they belong. As a Leasing Professional, you'll be part of an environment that values unique perspectives and nurtures talent regardless of race, orientation, or background.

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What opportunities for growth and development does Tripalink offer to Leasing Professionals?

Tripalink offers leasing professionals plenty of opportunities for growth, including individual development programs, networking with external partners, and chances to rotate among departments and locations. The focus on leadership cultivation ensures that employees can expand their skill sets and advance their careers effectively.

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Common Interview Questions for Leasing Professional - Greensboro, NC
What motivates you to work as a Leasing Professional at Tripalink?

When answering this question, focus on your passion for helping others find their dream homes. Highlight your interest in community-building and how the culture at Tripalink aligns with your values of creativity and teamwork.

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How do you handle difficult residents or challenging situations?

Share your approach to conflict resolution. Emphasize the importance of listening to the resident's concerns, maintaining a calm demeanor, and working toward a solution that benefits both the resident and the company.

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Can you describe your experience with lease documentation and compliance?

Discuss any previous roles where you dealt with lease agreements, documentation, and compliance with local laws. Provide examples of how you ensured accuracy and followed up on lease renewal processes.

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What strategies would you use to market available units effectively?

Outline your understanding of online and social media marketing. Detail how you would collaborate with the marketing team at Tripalink to develop engaging content that highlights community features and attracts prospective residents.

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How do you prioritize tasks when managing multiple leads?

Explain your organizational skills and proficiency with leasing software for tracking inquiries. Describe how you prioritize based on urgency and potential resident needs while ensuring each lead gets quality attention.

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Describe a time when you exceeded a resident's expectations.

Provide a specific instance highlighting your initiative and attention to detail. Discuss how your actions positively impacted the resident experience and reinforced their decision to choose Tripalink.

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What do you know about fair housing laws, and why are they important?

Show your understanding of fair housing laws and their purpose in preventing discrimination. Explain that adherence to these laws is vital in fostering an inclusive rental process and promoting a positive community atmosphere.

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Why do you think community-building is important in urban living?

Discuss the benefits of strong community ties, such as resident satisfaction, engagement, and retention. Mention how Tripalink’s focus on community aligns with trends in urban living and the demand for collaborative environments.

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How would you follow up with a potential resident who hasn’t responded?

Describe your method for following up, emphasizing kindness and professionalism. Highlight your willingness to provide additional information and support while respecting their decision-making process.

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What skills make you a great fit for the Leasing Professional position at Tripalink?

Talk about your communication and interpersonal skills, time management, and ability to work collaboratively. Illustrate how these skills will benefit your role in enhancing resident satisfaction and achieving leasing goals.

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Health Savings Account (HSA)
Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Account (FSA)
Family Medical Leave
Paid Holidays

It is our mission to establish a truly co-living neighborhood, to redefine the living experience, and enhance life quality. By organizing a series of interactive activities, we hope to not only help all the urban youths find a sense of self-identi...

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Full-time, on-site
DATE POSTED
December 21, 2024

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