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Advertising Operations Manager

Triton Digital is looking for a detail-oriented and strategic Advertising Operations Manager to lead our programmatic ad operations team. In this role, you will ensure the seamless execution of programmatic advertising campaigns, optimize processes, build deep relationships with clients and foster strong cross-functional collaboration, all while driving revenue growth and client satisfaction.  
 
Key Responsibilities:  
Strategic Leadership  
  • Oversee and guide the ad operations team, consisting of three direct reports, to ensure optimal ad placements, targeting, and delivery in alignment with revenue and client satisfaction goals.  
  • Develop and execute strategies to enhance the efficiency and effectiveness of ad campaign operations.  
  • Serve as the primary representative and key point of contact for Voxnest's ad operations, driving market education on our inventory and actively contributing to securing new business opportunities for the company.  
Data-Driven Decision Making  
  • Run reports, analyze data, and present actionable insights to internal and external stakeholders.  
  • Use data to identify opportunities for campaign optimization, revenue growth, and buyer retention.  
People Management  
  • Manage and mentor a diverse and globally dispersed team of ad operations professionals, ensuring balanced workload distribution and fostering individual and team growth.  
  • Create and implement shift schedules, track performance, and provide constructive feedback to maintain high team productivity and morale.  
Sales-Oriented Approach  
  • Partner closely with the sales team to align ad operations with revenue objectives, ensuring seamless support for sales-driven initiatives across both Triton Digital’s SSP and Voxnest inventory.   
  • Provide operational insights to sales teams to help them identify new opportunities and close deals effectively.  
  • Act as a key point of contact for client-facing activities related to ad campaign management, providing support and showcasing operational capabilities during sales pitches or client meetings.  
Cross-Functional Collaboration  
  • Collaborate with sales, market operations, ad tech teams and marketing to ensure seamless execution of ad campaigns, from setup to reporting and analysis.  
  • Act as a liaison between internal teams and external partners to align goals and expectations.  
Process Optimization  
  • Design and refine workflows for ad campaign management, including quality assurance, performance tracking, and troubleshooting.  
  • Identify and implement improvements to streamline processes and reduce inefficiencies.  
Qualifications:  
  • Proven experience in programmatic advertising operations, with a focus on digital audio campaigns. Podcast experience is a bonus.  
  • Strong leadership and people management skills with a minimum of 2 years' experience.   
  • Analytical mindset with a talent for turning data into actionable strategies.  
  • Excellent communication and collaboration abilities.  
  • Native-level English proficiency.   
  • Ability to manage multiple priorities in a fast-paced environment.  
Additional Assets:  
  • High level of proficiency in Excel.   
  • Experience in public speaking and presenting.   
  • Well-versed in networking and attending events to generate new business.    
What You Should Know About Advertising Operations Manager, Triton Digital Canada Inc.

Triton Digital is on the hunt for a passionate and detail-oriented Advertising Operations Manager to steer our programmatic ad operations team. Your role will be crucial as you ensure that advertising campaigns run smoothly, optimizing each step to drive revenue growth while keeping our clients thrilled. You'll be leading a diverse team, fostering collaboration across departments, and deepening client relationships. By leveraging your analytical skills, you will analyze data and present insights that enhance campaign performance, guiding your team to optimize our strategies continually. As the main point of contact for Voxnest's ad operations, you'll play a key role in sales support, providing the operational backbone that allows our teams to shine in delivering exceptional client service. Your strategic vision will help you not only manage the day-to-day operations but also inspire your team to exceed expectations while maintaining a high morale. With a dynamic mix of leadership, data-driven decision-making, and a focus on sales partnerships, this position is perfect for someone looking to make a tangible impact in the programmatic advertising space. If this sounds like your kind of challenge, then Triton Digital is eager for you to join our team and help shape the future of digital audio advertising!

Frequently Asked Questions (FAQs) for Advertising Operations Manager Role at Triton Digital Canada Inc.
What are the main responsibilities of an Advertising Operations Manager at Triton Digital?

As an Advertising Operations Manager at Triton Digital, your primary responsibilities will include leading the ad operations team, optimizing programmatic advertising campaigns, collaborating with sales on revenue initiatives, and overseeing the overall execution of ad campaigns. You'll analyze data to drive actionable insights while ensuring client satisfaction and revenue growth remain a top priority.

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What qualifications are needed for the Advertising Operations Manager role at Triton Digital?

To be considered for the Advertising Operations Manager position at Triton Digital, candidates should have extensive experience in programmatic advertising operations, particularly in digital audio campaigns. Strong leadership skills with at least two years of people management experience, along with a solid analytical mindset and excellent communication abilities, are essential. Native-level English proficiency is also required.

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How does Triton Digital support the professional growth of Advertising Operations Managers?

At Triton Digital, we prioritize professional development for our Advertising Operations Managers through mentorship and training programs. You'll have the opportunity to lead a diverse team and engage in cross-functional collaboration, which provides a rich environment for personal and professional growth, ensuring you can reach your career potential while making a significant impact.

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What type of team will I be managing as an Advertising Operations Manager at Triton Digital?

In your role as an Advertising Operations Manager at Triton Digital, you will manage a talented team of ad operations professionals. This diverse group is globally dispersed, offering you the chance to foster an inclusive working environment while balancing workloads effectively and mentoring individuals to help them thrive in their roles.

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What skills will help me succeed as an Advertising Operations Manager at Triton Digital?

To excel as an Advertising Operations Manager at Triton Digital, strong leadership, analytical skills, and exceptional communication abilities are crucial. Being adept in handling multiple priorities, enjoying collaboration with various teams, and having a sales-oriented mindset will also significantly enhance your effectiveness in this role.

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What can I expect in terms of work culture at Triton Digital?

Triton Digital fosters a collaborative and innovative work culture that values teamwork, professionalism, and continuous improvement. You'll find an environment that encourages open communication, idea sharing, and client-centric approaches, allowing you to thrive both personally and professionally as an Advertising Operations Manager.

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How important is data analysis in the Advertising Operations Manager role at Triton Digital?

Data analysis is incredibly important for the Advertising Operations Manager at Triton Digital. You will use data to identify trends, optimize campaigns, and generate insights that inform decision-making. Your ability to turn complex data into actionable strategies will greatly impact campaign performance and overall client satisfaction.

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Common Interview Questions for Advertising Operations Manager
What strategies would you employ to optimize advertising campaigns as an Advertising Operations Manager?

To optimize advertising campaigns, I would focus on analyzing performance data to identify trends and areas for improvement, adjust targeting parameters, and refine creatives based on what resonates with the audience. Regularly collaborating with sales and tech teams to align on campaign goals and addressing any issues proactively will also be key.

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Can you describe your experience with programmatic advertising and its importance?

Yes, my experience with programmatic advertising includes managing end-to-end operations, focusing on efficiency and effectiveness. Programmatic advertising is essential as it allows for real-time bidding and data-driven decisions that enhance targeting and yield better ROI for clients. Understanding the dynamics of this area is pivotal for any Advertising Operations Manager.

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How do you keep your team motivated, especially in a remote setting?

To keep my team motivated in a remote setting, I ensure regular check-ins, celebrate small wins, and provide opportunities for skill development. Encouraging open communication and fostering a strong team culture through virtual team-building activities is also important to maintain morale and engagement.

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What role does communication play in your work as an Advertising Operations Manager?

Communication plays a fundamental role in my work. It involves liaising with clients, collaborating with cross-functional teams, and mentoring my team. Effective communication ensures everyone is aligned on campaign objectives, expectations, and any changes needed, leading to successful campaign execution.

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How do you handle conflicts or challenges in team dynamics?

When conflicts arise in team dynamics, I prioritize open discussions to understand each party's perspective. Finding common ground and working collaboratively to develop solutions helps foster a positive environment. I encourage feedback and promote a culture of transparency to mitigate potential conflicts early on.

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What metrics do you consider crucial for measuring the success of ad campaigns?

Crucial metrics for measuring the success of ad campaigns include click-through rates, conversion rates, return on ad spend, and engagement levels. Tracking these metrics helps assess performance and enables data-driven refinements for future campaigns.

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How do you prioritize tasks when managing multiple ad campaigns at once?

I prioritize tasks by evaluating deadlines, impact on revenue, and alignment with strategic goals. Utilizing project management tools to visualize workload and deadlines can help me stay organized and ensure that high-priority tasks receive immediate attention.

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Tell me about a successful campaign you managed and why it succeeded.

One successful campaign I managed involved targeted digital audio ads that significantly surpassed expectations. Its success stemmed from thorough audience analysis, strategic partnerships, and continuous optimization based on real-time feedback. Each of these elements played a crucial role in its overall performance.

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What do you believe is the future of programmatic advertising?

The future of programmatic advertising looks promising, with advancements in AI and machine learning paving the way for more refined targeting and efficiency. I believe we'll see an increase in cross-platform integration and a more significant focus on privacy and data ethics, helping to enhance consumer trust and engagement.

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How do you ensure quality assurance in ad campaign execution?

To ensure quality assurance in ad campaign execution, I implement systematic checklists for setups, regular testing of creatives, and real-time monitoring during the campaign. Addressing issues as they arise and performing post-campaign audits allows for continuous improvement in quality.

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Triton Digital is a global technology and services provider to the digital audio and podcast industry. The company provides technology that enables broadcasters, podcasters, and online music services to build their audience, maximize their revenue...

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Full-time, remote
DATE POSTED
November 28, 2024

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